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03/19/2013, 03:57 pm
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#1 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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TWD PC Graphic Issue
http://i668.photobucket.com/albums/v...ps7d400762.jpg
I bought the game for the pc on telltale, i play it and the graphics looks like the picture might be my graphics card im not sure |
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03/20/2013, 02:35 am
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#2 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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You might be right about the graphics card.
Please follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" to your next reply in this thread.
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I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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03/20/2013, 08:39 am
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#3 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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i started to do support tool then i dont know what to do
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03/20/2013, 08:46 am
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#4 | |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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Quote:
Please attach that file to a new reply in this thread. If the attaching is the problem, please upload the file to an instant filehoster and post the download link. Otherwise please specify what step you can't follow.
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I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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03/20/2013, 08:51 am
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#5 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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i clicked on pc support i see 7z file folder i know i have ati radeon HD 3200 graphics
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03/20/2013, 08:54 am
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#6 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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to run the support do i click on extract all files?
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03/20/2013, 08:57 am
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#7 | |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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Quote:
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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03/20/2013, 09:17 am
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#8 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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03/20/2013, 09:24 am
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#9 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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Okay, i checked the dxdiag info.
The problem could be caused by your integrated graphics chip, which does not meet the minimum requirements. You can try if installing the latest graphics driver helps. Otherwise your best option is playing on a different PC or installing a graphics card.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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03/20/2013, 09:29 am
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#10 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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thanks i figured it was the driver can you link me the minimum requirements
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03/20/2013, 09:33 am
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#11 |
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Community Moderator
Join Date: Jan 2007
Location: Germany
Posts: 4,740
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The minimum requirements are listed at the bottom of the TWD store page.
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I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. |
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03/20/2013, 09:34 am
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#12 |
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Junior Member
Join Date: Mar 2012
Posts: 10
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thank you for your help
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