Telltale Games

nea · 05/30/2007, 08:46 am

I do not know if this would be the right forum because there is a program fault while downloading I want to discuss.

If I download an episode and cancel it (for any reason) and answer yes for finishing the download later on, the program creates a link on the desktop (as I used the default download path) called as example: "Finish Downloading Sam & Max: Complete 1st Season (Episode 1)". And there is a problem as Windoes XP does not accept a ":" if entered by a normal user. So now I have a dead link that has no file in the according directory. This should be changed into a text without any symbol Windows does not like.

I love Sam & Max and everything worked fine until this moment I wanted to download the episodes again because of a system wide crash. I can download them but I canceled one because of something I wanted to change and afterwards was the dead link.

greetings
NeA

Emily · 05/30/2007, 09:14 am

Thanks very much for reporting this. We don't control how that text shows up (the download manager is handled by our ecommerce provider), but I will inform the appropriate people.

Were you able to download Culture Shock by starting the download over from the beginning? You can do that by looking up your order here.

nea · 05/30/2007, 02:03 pm

Thank you for the response. I was able to download all episodes without any problems. There was just this one incident with the cancellation of one download. Actually all episodes are installed and already played again ^^

05/30/2007, 08:46 am	#1
nea Junior Member Join Date: Oct 2006 Posts: 2	Dead link on desktop I do not know if this would be the right forum because there is a program fault while downloading I want to discuss. If I download an episode and cancel it (for any reason) and answer yes for finishing the download later on, the program creates a link on the desktop (as I used the default download path) called as example: "Finish Downloading Sam & Max: Complete 1st Season (Episode 1)". And there is a problem as Windoes XP does not accept a ":" if entered by a normal user. So now I have a dead link that has no file in the according directory. This should be changed into a text without any symbol Windows does not like. I love Sam & Max and everything worked fine until this moment I wanted to download the episodes again because of a system wide crash. I can download them but I canceled one because of something I wanted to change and afterwards was the dead link. greetings NeA

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05/30/2007, 09:14 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Thanks very much for reporting this. We don't control how that text shows up (the download manager is handled by our ecommerce provider), but I will inform the appropriate people. Were you able to download Culture Shock by starting the download over from the beginning? You can do that by looking up your order here.

05/30/2007, 02:03 pm	#3
nea Junior Member Join Date: Oct 2006 Posts: 2	Thank you for the response. I was able to download all episodes without any problems. There was just this one incident with the cancellation of one download. Actually all episodes are installed and already played again ^^