Telltale Games

CS67 · 01/23/2013, 01:16 pm

I'd like to bring my support to this thread : this is not normal, every single game I played thus far had these very basic possibilities such as remapping keys.

A lot of countries in Europe use AZERTY, and it is a huge downfall not being able to configurate your game properly to play in optimal conditions.

The customer SHOULD NOT be forced to install a third party software to be able to play a certain game properly.

@Master of Aeons, instead of being aggressive towards the people that pay your salary each month, you should take this problem into consideration and bring it to your superiors. Your behavior is degrading the image I had of TTG for such a small issue that should have been corrected overnight.

Again, when I buy a game I expect it to work properly out of the box, I shouldn't have to be tweaking around to make it work in properly.

What if you bought a car and the reverse gear was in the 1st gear position ? you go back the the shop and the salesman simply tells you "well my friend, it's not a big issue, just take a marker and replace the R by 1".

I just bought the 5 episode package off of steam and to my surprise, such a small issue hasn't been solved yet.

Well, you know what ? I'm not even going to play it, I'm going to ask for a refund and I'm going to explain Steam why.

I'm not giving my money to a company that is so careless of it's customers, and so lazy to implement such a basic setting into their game.

Farewell, you just lost another customer.

Robbingrobin · 01/23/2013, 05:51 pm

lol. Azerty is just used in france, so well... Life sucks.

Master of Aeons · 01/24/2013, 01:46 pm

Quote:

Originally Posted by CS67

@Master of Aeons, instead of being aggressive towards the people that pay your salary each month, you should take this problem into consideration and bring it to your superiors. Your behavior is degrading the image I had of TTG for such a small issue that should have been corrected overnight.

I'm sorry, I don't work for or represent Telltale in any way. I think it's a shame there isn't the feature you need, but this a problem from last year. It's not going away no matter how long this thread gets. If the company isn't performing in the way you need, make the best of what you've invested in and don't invest again.

You've got a problem that can be fixed with your own power. That can work. What isn't working is this thread.

01/23/2013, 05:51 pm	#82
Robbingrobin Senior Member Join Date: Nov 2012 Location: Somewhere safe Posts: 433	lol. Azerty is just used in france, so well... Life sucks. __________________ *I am surrounded by Idiots* The fucking game has nothing to do with the fucking TV-Series. When do people get that finally, huh?

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01/23/2013, 01:16 pm	#81
CS67 Junior Member Join Date: Jan 2013 Posts: 1	I'd like to bring my support to this thread : this is not normal, every single game I played thus far had these very basic possibilities such as remapping keys. A lot of countries in Europe use AZERTY, and it is a huge downfall not being able to configurate your game properly to play in optimal conditions. The customer SHOULD NOT be forced to install a third party software to be able to play a certain game properly. @Master of Aeons, instead of being aggressive towards the people that pay your salary each month, you should take this problem into consideration and bring it to your superiors. Your behavior is degrading the image I had of TTG for such a small issue that should have been corrected overnight. Again, when I buy a game I expect it to work properly out of the box, I shouldn't have to be tweaking around to make it work in properly. What if you bought a car and the reverse gear was in the 1st gear position ? you go back the the shop and the salesman simply tells you "well my friend, it's not a big issue, just take a marker and replace the R by 1". I just bought the 5 episode package off of steam and to my surprise, such a small issue hasn't been solved yet. Well, you know what ? I'm not even going to play it, I'm going to ask for a refund and I'm going to explain Steam why. I'm not giving my money to a company that is so careless of it's customers, and so lazy to implement such a basic setting into their game. Farewell, you just lost another customer.