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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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06/01/2007, 10:14 am
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#1 |
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Serious Guy
Join Date: May 2007
Posts: 39
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Paypal problems
I just made an order on Sam & Max but it seems like Paypal are offline because of weekly maintenance. Shall I just make a new order tomorrow?
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06/01/2007, 10:49 am
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#2 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Hi Roger,
The payment didn't go through. Where did you see this error message - was it on PayPal's site or on our store? |
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06/01/2007, 10:53 am
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#3 |
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Serious Guy
Join Date: May 2007
Posts: 39
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I got the message when I came to Paypals site. Said that Paypal was down due to weekley maintenance.
But as long as you don't have any data of me making that order I can do another one using my credit card instead |
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06/01/2007, 04:17 pm
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#4 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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We do have a record that you tried to place an order, but it's in limbo because you weren't able to complete it due to PayPal's maintenance. There's no way for you to go back to PayPal to complete it at this point, so I'm going to cancel it (you might get an email that says it's been canceled).
Please try again either using PayPal or your credit card and post back to let us know if it works or not. |
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06/03/2007, 07:11 am
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#5 |
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Serious Guy
Join Date: May 2007
Posts: 39
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Bought, downloaded, installed and running fine
Sorry if I caused any trouble
__________________
"How come things that happen to stupid people keep happening to me?!?!?" /Homer Simpson |
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06/03/2007, 09:18 am
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#6 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Nope, no trouble. Glad it worked out.
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