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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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06/15/2007, 07:03 am
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#1 |
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Junior Member
Join Date: Jun 2007
Posts: 2
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Poker problem
Hi
I bought texas hold'em a while back ( when it was 19 dollars I might add ) and I have since moved and gotten a new email address. My computer crashed recently and I lost everything on it. I'd like to play texas hold'em again but don't have a way to activate it. I tried emailin customer supprt but the email address is rejected by my ISP so I am trying to reach you guys this way. HELP! 
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06/15/2007, 09:05 am
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#2 | |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Quote:
You can download the newest version of Hold'em here. To activate it, click Activation Support and follow the instructions to get an activation key. If you still have trouble emailing support, you can always contact us here, too. |
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06/15/2007, 12:07 pm
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#3 |
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Junior Member
Join Date: Jun 2007
Posts: 2
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I emailed the support@telltalegames.com address but it is rejected by my isp. My old email address was darkhold@wk.net. That is the one I used to make the purchase with.
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06/15/2007, 02:16 pm
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#4 | |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Quote:
 Did you buy Telltale Texas Hold'em right after it came out? I'm not finding an order for you but I bet it's because you placed your order before we moved to Digital River's ecommerce system. Anyway, it's not a problem. Just download the demo from the link above, click the Activation Support link on the first screen and send me a PM with the hardware fingerprint code that displays, and I'll get you an activation key. |
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