Telltale Games

imunoz6 · 06/15/2007, 03:37 am

hello,
I can't play sam & max season 1 (any demo episode) with my pc. The error is "It's impossible to start Direct3d."
In dxsetup, direct3d work's normally. My graphic card is a Hercules Kyro Prophet 4000XT -Video Memory Installed: 32 MB-
The other requeriments seems ok.
Any suggestion? Thanks in advance.

- Directx 9.c is installed
- color quality is set to 32 bit
- the game in isn't compatibility mode
- the video card's drivers are updated

Emily · 06/15/2007, 01:52 pm

I am not familiar with that video card. Is it capable of playing other 3D games?

Ryan · 06/15/2007, 02:44 pm

I checked out your cards specs, and you should be able to run the games fine. I do think you should check the card's manufacturers site to see if their have been similar complaints, maybe about direct X 9 or other drivers, such as 3rd party drivers...also try deleting your pref.prop and start from scratch graphically.

imunoz6 · 06/20/2007, 05:34 am

I've tried to upgrade the graphic card driver. After finishing, the computer started to run slowler and slower. Every time I righ-clicked over the icon tray panel, it wasn't able to open a menu... The game crashes just after start it...fascinating...
I returned to my older drivers. At least, I've my computer operative.
Thanks for all.

06/15/2007, 03:37 am	#1
imunoz6 Junior Member Join Date: Jun 2007 Posts: 2	sam & max problems with graphic card hello, I can't play sam & max season 1 (any demo episode) with my pc. The error is "It's impossible to start Direct3d." In dxsetup, direct3d work's normally. My graphic card is a Hercules Kyro Prophet 4000XT -Video Memory Installed: 32 MB- The other requeriments seems ok. Any suggestion? Thanks in advance. - Directx 9.c is installed - color quality is set to 32 bit - the game in isn't compatibility mode - the video card's drivers are updated Last edited by imunoz6; 06/15/2007 at 05:05 am.

06/15/2007, 02:44 pm	#3
Ryan Keep your meat Ice-cold! Join Date: Apr 2007 Location: Ancient, abandoned, communal chamber. Posts: 56	I checked out your cards specs, and you should be able to run the games fine. I do think you should check the card's manufacturers site to see if their have been similar complaints, maybe about direct X 9 or other drivers, such as 3rd party drivers...also try deleting your pref.prop and start from scratch graphically. Last edited by Ryan; 06/15/2007 at 02:46 pm.

06/20/2007, 05:34 am	#4
imunoz6 Junior Member Join Date: Jun 2007 Posts: 2	I've tried to upgrade the graphic card driver. After finishing, the computer started to run slowler and slower. Every time I righ-clicked over the icon tray panel, it wasn't able to open a menu... The game crashes just after start it...fascinating... I returned to my older drivers. At least, I've my computer operative. Thanks for all. Last edited by imunoz6; 06/21/2007 at 02:17 am.

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06/15/2007, 01:52 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	I am not familiar with that video card. Is it capable of playing other 3D games?