Telltale Games

blackvulcan3 · 06/29/2012, 04:03 pm

Hi guys,

For those who have had trouble installing "Starved for help" try this and everything should work okay.

Open the game and you will get a message to return to the telltale website to download an update.

Go to your account and choose the Mac icon from the "your purchases" section next tot the walking dead. This is not the second episode, just a vital update. It's about 550MB.

Then once this is done install the game by dragging it from the disk image to the applications folder.

Open the game and now go to Downloadable Content. Episode 2 "Starved for help" should have the word "Get" next to it, click on "Get"

You will now download from inside the game. Do not break connection as it starts again (I found that out at 73%, nice)

Anyway, hope this helps.

blackvulcan3 · 06/29/2012, 04:15 pm

UPDATE - Second attempt at downloading from inside the game and it dropped out again, this time at 68%. I see others are having this issue. Hopefully it will be resolved soon.

blackvulcan3 · 06/29/2012, 04:34 pm

Further update - this download stopped at 64%......come on guys, super frustrating

blackvulcan3 · 06/29/2012, 04:37 pm

Im going to crate a new thread for the download issues as the information above is correct, just doesn't download. This information may still help but takes it off topic.

devin509 · 06/29/2012, 04:42 pm

I'm having a different issue with MAC. I downloaded episode 2 and when I clicked play, the game froze. Now when I try to start the game up, I get stuck on the "click to start screen". When I click it says connecting, then it just stays on the title screen.....anyone else having this problem??

blackvulcan3 · 06/29/2012, 04:43 pm

Can you Command-Q out of it???

devin509 · 06/29/2012, 04:45 pm

yeah

blackvulcan3 · 06/29/2012, 04:48 pm

same problem after restarting?

devin509 · 06/29/2012, 04:49 pm

Tried everything, restarting, re-installing it...this blows

devin509 · 06/29/2012, 05:02 pm

Ah finally got it working. If this happens to you after you install ep 2, just be patient it just takes a while to open....i guess

kromnal · 06/29/2012, 05:04 pm

Nice to see they spent all that time working out the bugs...

JBelin · 06/29/2012, 05:17 pm

Quote:

Originally Posted by kromnal

Nice to see they spent all that time working out the bugs...

Exactly!

Crashed twice at 70% and having to start back from 0 is ridiculous.

This whole game experience has been an absolute joke.

blackvulcan3 · 06/29/2012, 05:29 pm

Quote:

Originally Posted by JBelin

Exactly!

Crashed twice at 70% and having to start back from 0 is ridiculous.

This whole game experience has been an absolute joke.

It would be nice to recall where you were up to in your download, I'm on my fifth attempt now, all crashed between 60 & 75%

JBelin · 06/29/2012, 05:33 pm

Quote:

Originally Posted by blackvulcan3

It would be nice to recall where you were up to in your download, I'm on my fifth attempt now, all crashed between 60 & 75%

All 3 of my attempts crashed at 70%. Not bothering again till they have a fix.

So sick of Telltale's disorganization and lack of accountability to its consumers.

blackvulcan3 · 06/29/2012, 05:43 pm

Fifth time just died again, I'm wondering if its because Im in Australia and its peak time in the US. Anyway Im sick of the drama and have spent 5 hours this morning trying to make it work. Maybe I'll try when the USA goes to sleep.

JBelin · 06/29/2012, 06:25 pm

Quote:

Originally Posted by blackvulcan3

Fifth time just died again, I'm wondering if its because Im in Australia and its peak time in the US. Anyway Im sick of the drama and have spent 5 hours this morning trying to make it work. Maybe I'll try when the USA goes to sleep.

Yeah I'm also based in Australia.

Wait almost 3 months for a game and then they pull this garbage. I really want a refund from telltale, I spend more time checking their website to see if the new episode has been released than I do actually playing the game.

blackvulcan3 · 06/29/2012, 06:26 pm

Quote:

Originally Posted by JBelin

I spend more time checking their website to see if the new episode has been released than I do actually playing the game.

Never truer words spoken (or typed)

Zwenti · 06/30/2012, 01:26 am

That was the last telltale game for me. No release information (an email would be nice), the download situation is a bad joke, no support from telltale and bugs are everywhere in the game.

Worst indie Game Developer ever! And I idiot payed for the seasonpass.

Ansin · 06/30/2012, 02:39 am

Three attempts to download it so far. Super slow. Farthest I got was 27% before I supposedly lost the connection for a second, enough to have to start all over.

Valiant · 06/30/2012, 02:50 am

I'm also having DL troubles. I've restarted the download about 10 times now and never get beyond 79-80%.

This feels almost like the troubles I had with the Star Wars: Old Republic.
They also did not know how to continue from the point where the DL went bad, meaning you had to keep starting over and over when patching the game.

The only company that has nailed this is Blizzard.

Well, I guess I'm just gonna have to keep trying to DL, sigh...

Great game, but not so great technology it seems

06/29/2012, 04:03 pm	#1
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	MAC users install instructions - Episode 2 Hi guys, For those who have had trouble installing "Starved for help" try this and everything should work okay. Open the game and you will get a message to return to the telltale website to download an update. Go to your account and choose the Mac icon from the "your purchases" section next tot the walking dead. This is not the second episode, just a vital update. It's about 550MB. Then once this is done install the game by dragging it from the disk image to the applications folder. Open the game and now go to Downloadable Content. Episode 2 "Starved for help" should have the word "Get" next to it, click on "Get" You will now download from inside the game. Do not break connection as it starts again (I found that out at 73%, nice) Anyway, hope this helps.

06/30/2012, 02:50 am	#20
Valiant Junior Member Join Date: Jun 2012 Posts: 4	I can relate... I'm also having DL troubles. I've restarted the download about 10 times now and never get beyond 79-80%. This feels almost like the troubles I had with the Star Wars: Old Republic. They also did not know how to continue from the point where the DL went bad, meaning you had to keep starting over and over when patching the game. The only company that has nailed this is Blizzard. Well, I guess I'm just gonna have to keep trying to DL, sigh... Great game, but not so great technology it seems

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06/29/2012, 04:15 pm	#2
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	UPDATE - Second attempt at downloading from inside the game and it dropped out again, this time at 68%. I see others are having this issue. Hopefully it will be resolved soon.

06/29/2012, 04:34 pm	#3
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Further update - this download stopped at 64%......come on guys, super frustrating

06/29/2012, 04:37 pm	#4
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Im going to crate a new thread for the download issues as the information above is correct, just doesn't download. This information may still help but takes it off topic.

06/29/2012, 04:42 pm	#5
devin509 Junior Member Join Date: Jun 2012 Posts: 4	I'm having a different issue with MAC. I downloaded episode 2 and when I clicked play, the game froze. Now when I try to start the game up, I get stuck on the "click to start screen". When I click it says connecting, then it just stays on the title screen.....anyone else having this problem??

06/29/2012, 04:43 pm	#6
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Can you Command-Q out of it???

06/29/2012, 04:45 pm	#7
devin509 Junior Member Join Date: Jun 2012 Posts: 4	yeah

06/29/2012, 04:48 pm	#8
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	same problem after restarting?

06/29/2012, 04:49 pm	#9
devin509 Junior Member Join Date: Jun 2012 Posts: 4	Tried everything, restarting, re-installing it...this blows

06/29/2012, 05:02 pm	#10
devin509 Junior Member Join Date: Jun 2012 Posts: 4	Ah finally got it working. If this happens to you after you install ep 2, just be patient it just takes a while to open....i guess

06/29/2012, 05:04 pm	#11
kromnal Junior Member Join Date: Apr 2012 Posts: 11	Nice to see they spent all that time working out the bugs...

06/29/2012, 05:43 pm	#15
blackvulcan3 Gold Member Join Date: Jun 2012 Posts: 94	Fifth time just died again, I'm wondering if its because Im in Australia and its peak time in the US. Anyway Im sick of the drama and have spent 5 hours this morning trying to make it work. Maybe I'll try when the USA goes to sleep.

06/30/2012, 01:26 am	#18
Zwenti Junior Member Join Date: Jun 2009 Location: Vienna, Austria Posts: 3	That was the last telltale game for me. No release information (an email would be nice), the download situation is a bad joke, no support from telltale and bugs are everywhere in the game. Worst indie Game Developer ever! And I idiot payed for the seasonpass.

06/30/2012, 02:39 am	#19
Ansin Junior Member Join Date: Apr 2012 Posts: 23	Three attempts to download it so far. Super slow. Farthest I got was 27% before I supposedly lost the connection for a second, enough to have to start all over.