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Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

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Old 06/29/2012, 08:14 pm   #1
fangorn
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Exclamation [WD] Still "Coming Soon"?!

Greetings,

I have the digital download version (from the website here) of the game. When I click the download content button it still says "coming soon" for episode 2.. I finished episode 1 without any issues. How to fix this??
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Old 06/29/2012, 08:24 pm   #2
gnarkill
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I'm having the same issue.
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Old 06/29/2012, 08:27 pm   #3
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same problem

edit: I was messing around with the user folder trying to fix this problem and now it says I don't have a valid license.

Last edited by Ironic; 06/29/2012 at 08:36 pm.
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Old 06/29/2012, 09:04 pm   #4
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It's June 30th, When I open the downloadable content in the game it still has episode two as "coming soon". I am beyond irritated at this point. Your customer service is appalling, At this point I just want to know how to get a refund, my next step will be to contact the better business bureau. You apparently have no business running a company of any sort.
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Old 06/29/2012, 09:17 pm   #5
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Same issue in here. I'm so frustrated right now
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Old 06/29/2012, 09:23 pm   #6
Kára
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I start it from my explorer direkt not about the link on the desktop with compalitiy for windows 7 and i can download it.

hope that help
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Old 06/29/2012, 09:33 pm   #7
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Quote:
Originally Posted by Kára View Post
I start it from my explorer direkt not about the link on the desktop with compalitiy for windows 7 and i can download it.

hope that help
Awesome, I followed your instructions and it worked right away. Its even running faster than before. Thanks
You are the man. Lets get married!!!
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Old 06/30/2012, 12:13 am   #8
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Also make sure the game is not blocked by your firewall.
If that doesn't work a clean boot is worth a try.

Booting clean in Windows XP:
1. Click Start --> Run --> Type msconfig --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Click Disable All
9. If running the game on Steam, re-check the "Steam Client Service"
10. Click OK
11. Click Restart
12. After reboot, run the game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type msconfig--> Click OK
2. On the General tab, choose Normal Startup
3. Click OK
4. Click YES, when asked to restart your computer


Booting clean in Windows Vista / 7:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. If running the game on Steam, re-check the "Steam Client Service"
8. Click on OK
9. Click Restart.
10. After reboot, run the game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer
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Old 06/30/2012, 09:46 am   #9
Gudmoore
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Uninstall TWD.
Remove Telltale's old registry entries.
Reinstall in 'C:/Users/Public/Games'.

This is what I did and it worked on my end, best of luck to the rest of you.
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Old 06/30/2012, 11:24 am   #10
gnarkill
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I re-downloaded and installed last night and that didn't work, but i woke up this morning and it was there to download. So, I'm not sure if I even did anything but it's working now.
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Old 07/04/2012, 12:52 pm   #11
jishgavesh
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Quote:
Originally Posted by Kára View Post
I start it from my explorer direkt not about the link on the desktop with compalitiy for windows 7 and i can download it.

hope that help
how does one do that?
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