Telltale Games

glitchtastic · 07/06/2012, 05:54 pm

I am absolutely tired of sending you guys emails and posting threads on this forum that never get answered. I'm sure you can see from my purchase history that I have spent hundreds of dollars on your merchandise over the years. I have bought nearly every game you've released on either the PC or the PS3 and I've bought plenty of other merchandise from you as well. This is how you treat customers that give you so much money? You can't even be bothered to respond? It's been weeks since I sent you the first email and have not heard one word from you. In the space of two weeks you have completely squandered all the goodwill that took you years to earn with me.

Please respond to me before I become very angry. I am trying to get a refund for my purchase of The Walking Dead. I would like it right now. Tell me what information you need from me to get the ball rolling on this.

**Jake** · 07/06/2012, 05:57 pm

To what address did you email, and from what email address did you write us? I can't find you under this account in the Support system.

*Mike* · 07/07/2012, 10:56 am

Send me a PM with your ticket number, please.

07/06/2012, 05:54 pm	#1
glitchtastic Junior Member Join Date: Jun 2009 Posts: 4	Telltale, answer my emails. I am absolutely tired of sending you guys emails and posting threads on this forum that never get answered. I'm sure you can see from my purchase history that I have spent hundreds of dollars on your merchandise over the years. I have bought nearly every game you've released on either the PC or the PS3 and I've bought plenty of other merchandise from you as well. This is how you treat customers that give you so much money? You can't even be bothered to respond? It's been weeks since I sent you the first email and have not heard one word from you. In the space of two weeks you have completely squandered all the goodwill that took you years to earn with me. Please respond to me before I become very angry. I am trying to get a refund for my purchase of The Walking Dead. I would like it right now. Tell me what information you need from me to get the ball rolling on this.

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07/06/2012, 05:57 pm	#2
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,843	To what address did you email, and from what email address did you write us? I can't find you under this account in the Support system.

07/07/2012, 10:56 am	#3
Mike Moderator Join Date: Oct 2011 Posts: 1,224	Send me a PM with your ticket number, please.