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The Walking Dead Discussion This is the place for general, non-spoilery, chat about The Walking Dead.

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Old 08/29/2012, 02:12 pm   #21
Wataman
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Seems like a common problem. Encountered it yesterday, posted up some threads and didn't get a useful response. Had a check through the support forums and there are a lot of threads on the issue, some being months old, which have yet to be addressed by any TTG staff.

There are a few 'fixes' which people have come up with, most which do not work or are one-off cases where something has decided to swap and recognise the save.

Basically from what I can tell it is linked in to how the game recognises save files (PC version), using 2 different locations to store information (No idea why) and 2 separate "Prefs.prop" files which seem to hold any user profile information (assuming also the most up-to-date save.) Sometimes a pref file decides to dump all your user data, and this messes with the save recognition. (again, an assumption.)

It looks like the problem can originate from close to anything, just when the game decides it wants to fuck up. Personally mine came from when my choices were reversed during the openings of Ep 2 so I replayed Ep 1 with a rewind on the last chapter.

From what I can see on the attentiveness of the TTG staff towards their support forum, you aren't going to get a reply nor a fix for a while.

Edit: Don't bother trying to replay episode 1 either, it seems this problem is just as likely to crop up again for no reason.
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Old 08/29/2012, 02:16 pm   #22
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And im not one of those who will bother trying to "fix" it by meddling in regedit and shit since stuff like that never works anyway. It will just make things worse probably. How hard can it be to just release a hotfix for the save issue? I mean seriously, its a big problem on all plattforms it seems with the saves. Atleast adress the damn issue TTG!
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Old 08/29/2012, 02:56 pm   #23
Lara's Nemesis
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Xbox 360

Replayed part of Episode 1 and Episode 2 and made a backup of the save on a memory card.




EVERYTIME I try and start Episode 3 it takes me right back to the beginning of Episode 1. Not even getting the question about random choices anymore.

EVERYTIME it does this it auto saves over my game files.





Pathetic that Telltale have been aware of these kind of issues since Episode 2 and seemingly not bothered to do anything about it.
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Old 08/29/2012, 04:55 pm   #24
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Default Lost saves....AGAIN!!!!!

what bull, i've played all three saves and two of them have been erased (especially my main play), wtf, 4 hours of make up time?
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Old 08/29/2012, 09:38 pm   #25
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Look for the support forum, old chum. You'll get nowhere here.
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Old 08/30/2012, 06:16 am   #26
BROSPAYNE
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Default Not Working.

So After Ep.2 i went back to replay a another story. It didnt show my other saves, i was like wtf " ok ill just reinstall and do it over". I then did the story all the way over to end of ep.2 stopped. Tried to even load it before ep 3 update came out, didnt work and to even add my saves arnt there. Somone Please Help.
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Old 08/30/2012, 07:37 am   #27
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The only thing you will find in the support forum is more people with the same problem, it's not like TT will ever read it.

Last edited by happeee; 08/30/2012 at 08:21 am.
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Old 08/30/2012, 08:08 am   #28
Wolfknight
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Default OMG all save games lost

Few days ago I wantet to start TWD in steam.
It woundnt start, so I found a fix for it, with that Windows 98/ me compatibility
It starts allright, BUT all save games arent there, I can see they are in my Documents/teltale games/the walking dead folder, but the game have createt a new teltale games folder, I tryed to copy paste the save files to the new folder, but no luck.
I cant disable compatibility, cus then the game wont start.

Please somebody have any Ideas...
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Old 08/30/2012, 10:19 am   #29
BROSPAYNE
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Default Help!!!!

So After Ep.2 i went back to replay a another story. It didnt show my other saves, i was like wtf " ok ill just reinstall and do it over". I then did the story all the way over to end of ep.2 stopped. Tried to even load it before ep 3 update came out, didnt work and to even add my saves arnt there. Somone Please Help. *TellTale also told me to do this and mention it*
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Old 08/30/2012, 10:30 am   #30
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Same thing happened to me, my saves are gone
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Old 08/30/2012, 10:34 am   #31
crofael  Telltale Team
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Quote:
Originally Posted by Wolfknight View Post
Few days ago I wantet to start TWD in steam.
It woundnt start, so I found a fix for it, with that Windows 98/ me compatibility
It starts allright, BUT all save games arent there, I can see they are in my Documents/teltale games/the walking dead folder, but the game have createt a new teltale games folder, I tryed to copy paste the save files to the new folder, but no luck.
I cant disable compatibility, cus then the game wont start.

Please somebody have any Ideas...
Which files did you copy over, exactly? Only the files with extension .save?
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Old 08/30/2012, 10:54 am   #32
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My save games were gone too. Sucks I had to "randomly generate choices" for the first 2 episodes. Not that big of a deal though cause it seems to me the only choice that really makes a different from game to game so far was from Episode 1 whether or not you chose to save the guy or the girl as it will impact which one is in your party in Episode 3. You can just keep reloading until you get the party member you actually saved.
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Old 08/30/2012, 11:06 am   #33
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Exclamation Save game fix

The problem
I've finished both episode 1 and 2. When starting the game today to FINALLY play episode 3, the game only showed a savegame stating 'episode 1'. It looked like the game didn't save anything from episode 2.
In the folder containing the savegames (C:\Users\YOURNAME\Documents\Telltale Games\The Walking Dead), there were .save files that corresponded with episode 2 (save_11 - save_28). Apparently the game DID save the game (hence the files being there), but it isn't finding it for some reason.

The fix
The game reads the prefs.prop stored in X:\Steam\steamapps\common\the walking dead\Pack\default . Copy your prefs.prop file from the my documents folder (C:\Users\YOURNAME\Documents\Telltale Games\The Walking Dead) to the steamapps folder.

This is probably caused by a register error telling the game to read/write the prefs.prop file stored in the steamapps folder.
Note that this means you'll have to do this every time you restart your game!

tl;dr : Take a look in this folder for a prefs.prop : X:\Steam\steamapps\common\the walking dead\Pack\default

PS. I made this thread in the discussion forum too to help as much people as possible. A fair trade for Telltale not helping AT ALL.

Last edited by Remco32; 08/30/2012 at 11:08 am.
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Old 08/30/2012, 11:09 am   #34
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Got win7 64bit and @ win98/me compatiblity i canīt set the game too fullscreen i use winxp service pack2 mode there i can switch back to fullscreen und fullhd res my savegames are still there but the game overwrites the master save file ((prefs.prop)this file save the players progress in game and capter position) and that new one dosnt work with my old savegames too. For restoring lost floder browse in explorer to C:\Users\(user name)\My Documents\Telltale Games\ there click right to the floder \The Walking Dead and choose the Previous Versions Tab and click on Check backups button if win 7 is correctly setuped it will be give you the option to restore the floder from 1 day before programchange and so you can restore your prefs.prop and savegames if you have lost something at the first start up in any compatiblity mode but this will work only one time after changes from an program on a floder has made so copy the restored files to a secure place too that u have a backup if the game will be fixed.
In compatiblity mode i can play only from the beginning too or use an automatically createt storyline to start episode3 because the master save file will not be accept any old savegames and the game itself will not support the old master save file and overwrites the old one each time with a new one if i tried to replace it manually. So i think we have to wait for an fix or play the game from the beginning to get our own storyline back.

have a nice day
C7

Last edited by Corgan7; 08/30/2012 at 11:13 am.
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Old 08/30/2012, 11:44 am   #35
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There is some sort of fix, locate your original savegamedirectory.
(mine was "user\documents\telltale games\walking dead" in win7 64bit)

Then move the saves to another directory (files with .save)
Launch 'the game' and start a 'new game' and wait untill you see in the top corner the 'save icon'.

-Close the game, look in the same directory and see if there is a .save, in my case there was a save_6.save.
- Delete it
- Copy your last savegame from the savegames you moved before.
- Move it to the directory and rename in the name the savegame you deleted was (so i copied my save_29.save to the dir and renamed it save_6.save)
- Start the game up, select the save game (timestamp doesn't matter).
- Go to episode three whatever it says (and your choices should work)
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Old 08/30/2012, 11:46 am   #36
Wolfknight
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I got it to work.
I had the old saves.
So I deletet all the saves, startet the game from episode 2, then let it generate a save, then I close the game, and copy the last BIG save 100kb or so from the old save and rename it to the new save, so lets say the new save is called Save_6.save and the old is called save_37.save i take and copy over save_37.save and delete Save_6.save and then rename save_37.save to Save_6.save.
Just remember to take the save with ~ 100kb, It took me some tryes, cus sometimes it dosent work, but I got both my save games back, you just have to play the "end" part of episode 2, but It have all the things you done in episode 1, and after you are ready to play episode 3
Hope you guys can figure it out

Btw the save games are found in
C:\Users\Public\Documents\Telltale Games, atleast thats where they are on my computer win7
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Old 08/30/2012, 12:01 pm   #37
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Check out the support forum
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Old 08/30/2012, 12:05 pm   #38
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I found a way to carry over your episode 2 decisions (not ep 1 tho) and posted it there. I saw another solution posted by somebody else as well, tho I didn't test that. You should look into them.
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Old 08/30/2012, 12:15 pm   #39
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Default There are in fact problems with save games

Steam & Walking Dead have some major "save file" issues.

When I start a new game, all my saves are there. But fascinatingly enough, after I start a game, I can go back to the "main menu", and my saves are gone. (It refers to OLD saves IE "Episode 1" - it doesn't acknowledge my later saves when I'm already in game).

I'm not asking how to fix it.

I'm merely suggesting that the Telltale / Steam community (Employees / Developers) look into this and fix it.



Specs:

Windows 7 64 bit
Steam
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Old 08/30/2012, 12:18 pm   #40
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PS: I was curious if any steam users can testify as to their experience and functionality regarding save games?
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