Telltale Games

yellowrazor · 08/30/2012, 10:14 pm

yesterday i bought the second episode but everytime i start the download it is just going to quit after a while and throw me the message wich says that i have lost my connection.
but when i go back to my homescreen i have full wifi connection.

i even had the game quit downloading at stupid moments like
99.555%
87.404%
it is anoying and i just can't download episode 2.

this is probably a problem with my phone or the wifi connection here.
but if anyone can help me i would really appreciate it
i'm using a iphone 4s
~yellowrazor

stoicecho · 08/30/2012, 11:32 pm

The same thing is happening to me - except i'm yet to get past 2 or 3% of the download. So annoying - my internet connection is working perfectly, i've tried in 3g and wifi - using iphone 4.

How do I fix this?????

sprinkl0r · 08/31/2012, 05:44 am

I am having the same issue, tried on 2 seperate ipad 3's and multiple internet connections.

nalex66 · 08/31/2012, 06:12 am

I am having the same problem, but I get the Connection Lost error even if I get to 100% downloaded. I've had it (at 100%) 3 times now, as well as losing it several times at different percentages. Very frustrating that it can't resume the download, or in my case use the data that has been 100% downloaded!

Even more frustrating that Telltale hasn't made a single comment acknowledging the issue.

clanmclain · 08/31/2012, 09:50 am

I'm having the same problem, cannot download Episode 2. I've got iPad 3, with the latest os updates. I get anywhere between 0-20% and it says my internet connection is lost when my internet connection is perfectly fine.

sprinkl0r · 08/31/2012, 03:11 pm

Just to update everyone, my download worked perfectly last night. I did delete and re-download the game though.

jiayuyuyu · 08/31/2012, 04:31 pm

Quote:

Originally Posted by sprinkl0r

Just to update everyone, my download worked perfectly last night. I did delete and re-download the game though.

By deleting you mean the you deleted the entire app? Or just the single episode?

I'm having this issue too. Got the same issue on mac, spent double the money on iOS and got hit by the same issue again. TTG doesn't even know how to solve it's own problem after such a long time... Shame on them. Emailed them, requested a refund on their defective product they said they can't do that. What assholes. Got my money, no game, no solution, no refund.

sprinkl0r · 08/31/2012, 08:56 pm

The entire app

jiayuyuyu · 08/31/2012, 11:05 pm

Quote:

Originally Posted by sprinkl0r

The entire app

Thanks~

yellowrazor · 09/01/2012, 09:18 am

Quote:

Originally Posted by sprinkl0r

Just to update everyone, my download worked perfectly last night. I did delete and re-download the game though.

i was actually planning to try that, but i didn't want to lose my save tho so i didn't. but if it is the only way to get to play episode 2 then i will have to.
hope they will fix this with episode 3 tho.

yellowrazor · 09/01/2012, 10:47 am

re downloading the app didn't work for me... well i don't really know.
i have re installed the app but now it says that i have to buy it again...
maybe if i press buy now it doesn't purchase it again but just checks if i already have it. but before i do that i want to know for sure that it works.

trueoriginal · 09/01/2012, 04:56 pm

I'm having the exact same problem. Just to confirm, redownloading and reinstalling the app did not fix the issue for me. Exact same problem persists. I have checked wifi connection, cleared memory, cleared some room (just in case though I have 10GB free now, so that's not it) and rebooted iPad. None of these fix the problem.

To other posters, if you select purchase again, having already bought the episode (or bundle) app store will ask you to purchase but if you confirm it will then pop up with a message to say that you have already purchased and can download the content for free. You can't and won't be charged twice so don't worry

We need Telltale to offer a solution here, have tried absolutely everything on my end. Recent app reviews in the app store are all saying they're having issues so it seems to be a common problem... Looks pretty bad for telltale across all platforms though by the looks of this forum. Surely it isn't that hard to make an app such as this work, given their experience in episodic story games!

trueoriginal · 09/02/2012, 05:43 am

Strangely, after a couple of days of trying, with no luck and much frustration, tried again today and it worked straight away. I'm not sure whether telltale have made any changes their end but I'd recommend trying again. Let's just hope this doesn't happen with episodes 3-5!

Kurt4316 · 09/03/2012, 04:16 pm

Telltale, please let us know you're working to fix this!?

4 days, 20+ attempts and still I cannot download this game on my iPad, this is really frustrating.
I've tried shutting down and rebooting, adjusted settings to stop my iPad sleeping, switched between apps whilst it's downloading, stood next to my router, (even though I know this isn't the problem) but never got beyond 50% before 'connection lost' message pops up.
I really regret buying all episodes in good faith now with all the time this is taking up. Has anyone managed to get a refund from Telltale? Or got any response from them to this problem?

Caroangel · 09/04/2012, 05:50 am

Hi, i'm from Chile and i have the same problem with the episode 2 , just stop in 95.5 !
It's so stupid and anoying. Please someone help us.
I've got iPad 3 ...
Sorry for my bad english
Heeeeelp

yellowrazor · 09/04/2012, 06:14 am

so after i don't know how long, it finally downloaded it

if you have this problem you should just keep trying to download it a couple of times a day and hope it will download it.

and i hope, they will have this fixed by the time they release ep3.

Polin · 09/04/2012, 08:26 am

I have tried countless times to download episode 2 from my ipad but never succeed. Tried re-download and re-install but did not work at all.

Telltale PLEASE OFFER A SOLUTION!!!

sprinkl0r · 09/04/2012, 09:16 pm

So I got it working, played a few mins into the 2nd episode and then dropped my ipad and cracked my screen. Got new ipad but the 2nd ep didn't transfer over so now I have save game in ep 2 (had to play through ep 1 again!) and can't download the thing again.

This is ballz, surely whatever the problem is, is one coder for one afternoon or one sys admin for 15 minutes. Why on earth wouldn't they fix this on release?

DGZonE19 · 09/04/2012, 11:42 pm

it only gets up to 3% for me and its sooo annoyed. I promise you it is now my 30th attempt!

Polin · 09/05/2012, 05:27 pm

I have been trying to download the second episode for a week since I bought the game but can never be more than 63%.

Pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeee at least put a "resume download" option so I don't have to start all over again.

08/30/2012, 10:14 pm	#1
yellowrazor Junior Member Join Date: Aug 2012 Posts: 7	The walking dead ios episode 2 won't download yesterday i bought the second episode but everytime i start the download it is just going to quit after a while and throw me the message wich says that i have lost my connection. but when i go back to my homescreen i have full wifi connection. i even had the game quit downloading at stupid moments like 99.555% 87.404% it is anoying and i just can't download episode 2. this is probably a problem with my phone or the wifi connection here. but if anyone can help me i would really appreciate it i'm using a iphone 4s ~yellowrazor

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08/30/2012, 11:32 pm	#2
stoicecho Junior Member Join Date: Aug 2012 Posts: 1	The same thing is happening to me - except i'm yet to get past 2 or 3% of the download. So annoying - my internet connection is working perfectly, i've tried in 3g and wifi - using iphone 4. How do I fix this?????

08/31/2012, 05:44 am	#3
sprinkl0r Junior Member Join Date: Aug 2012 Posts: 4	I am having the same issue, tried on 2 seperate ipad 3's and multiple internet connections.

08/31/2012, 06:12 am	#4
nalex66 Junior Member Join Date: Aug 2012 Posts: 3	I am having the same problem, but I get the Connection Lost error even if I get to 100% downloaded. I've had it (at 100%) 3 times now, as well as losing it several times at different percentages. Very frustrating that it can't resume the download, or in my case use the data that has been 100% downloaded! Even more frustrating that Telltale hasn't made a single comment acknowledging the issue.

08/31/2012, 09:50 am	#5
clanmclain Junior Member Join Date: Aug 2012 Posts: 3	I'm having the same problem, cannot download Episode 2. I've got iPad 3, with the latest os updates. I get anywhere between 0-20% and it says my internet connection is lost when my internet connection is perfectly fine.

08/31/2012, 03:11 pm	#6
sprinkl0r Junior Member Join Date: Aug 2012 Posts: 4	Just to update everyone, my download worked perfectly last night. I did delete and re-download the game though.

08/31/2012, 08:56 pm	#8
sprinkl0r Junior Member Join Date: Aug 2012 Posts: 4	The entire app

09/01/2012, 10:47 am	#11
yellowrazor Junior Member Join Date: Aug 2012 Posts: 7	re downloading the app didn't work for me... well i don't really know. i have re installed the app but now it says that i have to buy it again... maybe if i press buy now it doesn't purchase it again but just checks if i already have it. but before i do that i want to know for sure that it works.

09/01/2012, 04:56 pm	#12
trueoriginal Junior Member Join Date: Sep 2012 Posts: 2	I'm having the exact same problem. Just to confirm, redownloading and reinstalling the app did not fix the issue for me. Exact same problem persists. I have checked wifi connection, cleared memory, cleared some room (just in case though I have 10GB free now, so that's not it) and rebooted iPad. None of these fix the problem. To other posters, if you select purchase again, having already bought the episode (or bundle) app store will ask you to purchase but if you confirm it will then pop up with a message to say that you have already purchased and can download the content for free. You can't and won't be charged twice so don't worry We need Telltale to offer a solution here, have tried absolutely everything on my end. Recent app reviews in the app store are all saying they're having issues so it seems to be a common problem... Looks pretty bad for telltale across all platforms though by the looks of this forum. Surely it isn't that hard to make an app such as this work, given their experience in episodic story games!

09/02/2012, 05:43 am	#13
trueoriginal Junior Member Join Date: Sep 2012 Posts: 2	Strangely, after a couple of days of trying, with no luck and much frustration, tried again today and it worked straight away. I'm not sure whether telltale have made any changes their end but I'd recommend trying again. Let's just hope this doesn't happen with episodes 3-5!

09/03/2012, 04:16 pm	#14
Kurt4316 Junior Member Join Date: Sep 2012 Posts: 1	Telltale, please let us know you're working to fix this!? 4 days, 20+ attempts and still I cannot download this game on my iPad, this is really frustrating. I've tried shutting down and rebooting, adjusted settings to stop my iPad sleeping, switched between apps whilst it's downloading, stood next to my router, (even though I know this isn't the problem) but never got beyond 50% before 'connection lost' message pops up. I really regret buying all episodes in good faith now with all the time this is taking up. Has anyone managed to get a refund from Telltale? Or got any response from them to this problem?

09/04/2012, 05:50 am	#15
Caroangel Junior Member Join Date: Sep 2012 Posts: 1	Hi, i'm from Chile and i have the same problem with the episode 2 , just stop in 95.5 ! It's so stupid and anoying. Please someone help us. I've got iPad 3 ... Sorry for my bad english Heeeeelp

09/04/2012, 06:14 am	#16
yellowrazor Junior Member Join Date: Aug 2012 Posts: 7	so after i don't know how long, it finally downloaded it if you have this problem you should just keep trying to download it a couple of times a day and hope it will download it. and i hope, they will have this fixed by the time they release ep3.

09/04/2012, 08:26 am	#17
Polin Junior Member Join Date: Sep 2012 Posts: 8	I have tried countless times to download episode 2 from my ipad but never succeed. Tried re-download and re-install but did not work at all. Telltale PLEASE OFFER A SOLUTION!!!

09/04/2012, 09:16 pm	#18
sprinkl0r Junior Member Join Date: Aug 2012 Posts: 4	So I got it working, played a few mins into the 2nd episode and then dropped my ipad and cracked my screen. Got new ipad but the 2nd ep didn't transfer over so now I have save game in ep 2 (had to play through ep 1 again!) and can't download the thing again. This is ballz, surely whatever the problem is, is one coder for one afternoon or one sys admin for 15 minutes. Why on earth wouldn't they fix this on release?

09/04/2012, 11:42 pm	#19
DGZonE19 Junior Member Join Date: Sep 2012 Posts: 2	it only gets up to 3% for me and its sooo annoyed. I promise you it is now my 30th attempt!

09/05/2012, 05:27 pm	#20
Polin Junior Member Join Date: Sep 2012 Posts: 8	I have been trying to download the second episode for a week since I bought the game but can never be more than 63%. Pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeee at least put a "resume download" option so I don't have to start all over again.