Telltale Games

doomed oasis · 09/05/2012, 02:06 am

[/I]paid for multi pack. cannot download , message' coming soon' since 30 aug12, emailed support reference 62775 still no response. please need to get ep 2

H.s · 09/05/2012, 11:00 am

Quote:

Originally Posted by doomed oasis

[/I]paid for multi pack. cannot download , message' coming soon' since 30 aug12, emailed support reference 62775 still no response. please need to get ep 2

Hi,
Exactly same issue here (iPad 2 on current iOS 5.1.1)... And judging from the App Store reviews, more people share this problem...
Clean install didn't help either.

CaptOtto · 09/17/2012, 03:30 pm

I wrote to TellTale on 9/9. Had hoped to have heard back by now. The auto-reply says to post here and reference issue-63059.

Here's the problem. Maybe someone's already figured it out. I bought the multi-pack and downloaded episode 2. When I completed episode 1 I tried to open 2. When I go to the episode page it says that episode 2 is installed but the only button that works is "back". If I start a new game it goes straight to episode 1. When I back out and tap episodes it sends me to the episode page but nothing works except "back".

Eizone · 09/17/2012, 10:21 pm

Quote:

Originally Posted by doomed oasis

[/I]paid for multi pack. cannot download , message' coming soon' since 30 aug12, emailed support reference 62775 still no response. please need to get ep 2

I have the same issue and the same lack of response by Telltale's "Lack of Support" group. I paid for the multi pack when I purchased Episode 1. Now it won't let me "get" episode 2. It says I have to buy it. I've emailed Telltale twice in the last 2 week's and no response (Issue 62918). Tonight I decided to just select 'buy' and see what happens. Of course I'm now being charged $4.99 for Episode 2. But I've found Apple Support to be very helpful in the past so I notified them and we'll see where it goes. Too bad Robert Kirkman chose to align himself with a company that can't match the quality of his comic or TV show.

dandanzuraidi · 09/20/2012, 01:38 am

Having the same issue, looks like its not getting resolved and our money just went flying

09/05/2012, 02:06 am	#1
doomed oasis Junior Member Join Date: Sep 2012 Posts: 2	walking dead : ios ep 2 [/I]paid for multi pack. cannot download , message' coming soon' since 30 aug12, emailed support reference 62775 still no response. please need to get ep 2

09/17/2012, 03:30 pm	#3
CaptOtto Junior Member Join Date: Apr 2012 Posts: 1	Ep 2 downloads but won't open issue-63059' I wrote to TellTale on 9/9. Had hoped to have heard back by now. The auto-reply says to post here and reference issue-63059. Here's the problem. Maybe someone's already figured it out. I bought the multi-pack and downloaded episode 2. When I completed episode 1 I tried to open 2. When I go to the episode page it says that episode 2 is installed but the only button that works is "back". If I start a new game it goes straight to episode 1. When I back out and tap episodes it sends me to the episode page but nothing works except "back".

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09/20/2012, 01:38 am	#5
dandanzuraidi Junior Member Join Date: Sep 2012 Posts: 3	Having the same issue, looks like its not getting resolved and our money just went flying