Problem starting game (MAC)

[FloriFreeman]

Hi there,

bought the game on steam yesterday and it doesn´t work.

Everytime I press the start game button, the little BTTF icon appears on the dock and disappears in the next second, this is going on and on and on (the steam starting box does the same :-(

There is no solution out there, I own a MacBook pro, late 2008 with 9400m/9600m GPU and Intel Core 2 Duo @ 2.4Ghz

No difference when switching between German or English version, changing name (without the _´s), redownloading....

I really looked forward to this game, especially on Mac.

Would be really cool if anyone has a solution

Greetz

[sarahp]

This is a problem I experienced. I used a 3rd party application to extract the downloaded zip file and this broke the file permissions. Use the Finder to extract the zip instead and it should fix the problem.

[FloriFreeman]

But Steam does not download a zip file, does it ??

And when, where can i find that zip archive ??

[FloriFreeman]

This is awesome!! :-(

There was a time where you weren´t able to play modern 1st person shooters like crysis.....now it´s the same with the adventure games arg...

oh i miss the 90´s, really !

[gkern]

Yes I can confirm I have the problem the thread started addressed.

[gkern]

I have a solution: Very simple.

Update your steam client.

[sarahp]

Originally Posted by FloriFreeman

But Steam does not download a zip file, does it ??

And when, where can i find that zip archive ??

If you bought the game via the telltale website you can download the zip file, no idea about via steam.

[Erwin]

Game doesn't run on my Mac either. After clicking Play it closes itself without any message.

Here are my system details:



12/24/10 10:08 PM


Hardware:

Hardware Overview:

Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 8 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4

Network:

Ethernet 1:

Type: Ethernet
Hardware: Ethernet
BSD Device Name: en0
Has IP Assigned: Yes
Service Order: 0

Ethernet 2:

Type: Ethernet
Hardware: Ethernet
BSD Device Name: en1
Has IP Assigned: No
Service Order: 1

FireWire:

Type: FireWire
Hardware: FireWire
BSD Device Name: fw0
Has IP Assigned: No
Service Order: 2

AirPort:

Type: AirPort
Hardware: AirPort
BSD Device Name: en2
Has IP Assigned: No
Service Order: 3

Software:

System Software Overview:

System Version: Mac OS X 10.6.5 (10H574)
Kernel Version: Darwin 10.5.0
64-bit Kernel and Extensions: No
Time since boot: 5:21

ATA:

ATA Bus:

OPTIARC DVD RW AD-7170A:

Model: OPTIARC DVD RW AD-7170A
Revision: 1.NC
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: No
Power Off: No

Audio (Built In):

Intel High Definition Audio:

Audio ID: 12

Line Output:

Connection: 1/8-Inch Jack

Headphone:

Connection: 1/8-Inch Jack

Line Input:

Connection: 1/8-Inch Jack

Speaker:

Connection: Internal

S/PDIF Optical Digital Audio Output:

Connection: Optical

S/PDIF Optical Digital Audio Input:

Connection: Optical

Bluetooth:

Apple Bluetooth Software Version: 2.3.8f7
Hardware Settings:
Manufacturer: Cambridge Silicon Radio
Firmware Version: 1965
Vendor ID: 0x5ac
Product ID: 0x8206
Requires Authentication: No
Devices (Paired, Favorites, etc):
Device:
Type: Unknown
Firmware Version: 0000
Services: SyncML Client, OBEX File Transfer, Audio Gateway, COM 1, Dial-up networking, Nokia SyncML Server, OBEX Object Push, SIM ACCESS, Voice Gateway, Nokia PC Suite
Manufacturer: Cambridge Silicon Radio (0x1, 0x382)
Vendor ID: 0x01
Product ID: 0x1856
Device:
Type: Mouse
Firmware Version: 0x84
Services: Apple Wireless Mouse
Manufacturer: Apple (0x3, 0x31c)
Vendor ID: 0x5ac
Product ID: 0x30d
Device:
Type: Mouse
Firmware Version: 0x200
Services: Mighty Mouse
Manufacturer: Broadcom (0x2, 0x314)
Vendor ID: 0x5ac
Product ID: 0x30c

Disc Burning:

OPTIARC DVD RW AD-7170A:

Firmware Revision: 1.NC
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh

Ethernet Cards:

ethernet:

Type: Ethernet Controller
Bus: PCI
Vendor ID: 0x8086
Device ID: 0x1096
Subsystem Vendor ID: 0x8086
Subsystem ID: 0x3499
Revision ID: 0x0001
Link Width: x4
BSD name: en0
Kext name: AppleIntel8254XEthernet.kext
Location: /System/Library/Extensions/IONetworkingFamily.kext/Contents/PlugIns/AppleIntel8254XEthernet.kext
Version: 2.1.1b7

ethernet:

Type: Ethernet Controller
Bus: PCI
Vendor ID: 0x8086
Device ID: 0x1096
Subsystem Vendor ID: 0x8086
Subsystem ID: 0x3499
Revision ID: 0x0001
Link Width: x4
BSD name: en1
Kext name: AppleIntel8254XEthernet.kext
Location: /System/Library/Extensions/IONetworkingFamily.kext/Contents/PlugIns/AppleIntel8254XEthernet.kext
Version: 2.1.1b7

FireWire:

FireWire Bus:

Maximum Speed: Up to 800 Mb/sec

Built-in Hub:

Maximum Speed: Up to 800 Mb/sec
Connection Speed: Up to 800 Mb/sec

Graphics/Displays:

ATI Radeon HD 5770:

Chipset Model: ATI Radeon HD 5770
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68b8
Revision ID: 0x0000
ROM Revision: 113-C0160C-155
EFI Driver Version: 01.00.436
Displays:
DELL 2407WFP:
Resolution: 1920 x 1200 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Display Connector:
Status: No Display Connected
Display Connector:
Status: No Display Connected

Memory:

Memory Slots:

ECC: Enabled

DIMM Riser B/DIMM 1:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4438304544364434

DIMM Riser B/DIMM 2:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x47523244463147425838514D3830304E434C

DIMM Riser A/DIMM 1:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4438304544364434

DIMM Riser A/DIMM 2:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x8551
Part Number: 0x47523244463147425838514D3830304E434C

DIMM Riser B/DIMM 3:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x05F7
Part Number: 0x000000463732323842353245353830304600

DIMM Riser B/DIMM 4:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x05F7
Part Number: 0x000000463732323842353245353830304600

DIMM Riser A/DIMM 3:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x05F7
Part Number: 0x000000463732323842353245353830304600

DIMM Riser A/DIMM 4:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 800 MHz
Status: OK
Manufacturer: 0x05F7
Part Number: 0x000000463732323842353245353830304600

PCI Cards:

ATI Radeon HD 5770:

Name: ATY,HoolockParent
Type: ATY,HoolockParent
Driver Installed: No
Bus: PCI
Slot: Slot-1
Vendor ID: 0x1002
Device ID: 0xaa58
Subsystem Vendor ID: 0x106b
Subsystem ID: 0xaa58
Revision ID: 0x0000
Link Width: x16
Link Speed: 5.0 GT/s

ATI Radeon HD 5770:

Name: ATY,Hoolock
Type: display
Driver Installed: Yes
Bus: PCI
Slot: Slot-1
Vendor ID: 0x1002
Device ID: 0x68b8
Subsystem Vendor ID: 0x106b
Subsystem ID: 0x00cf
Revision ID: 0x0000
Link Width: x16
Link Speed: 5.0 GT/s

Serial-ATA:

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

WDC WD5000AAKS-22TMA0:

Capacity: 500.11 GB (500,107,862,016 bytes)
Model: WDC WD5000AAKS-22TMA0
Revision: 12.01C01
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk1s1:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
disk1s2:
Capacity: 390.71 GB (390,707,806,208 bytes)
Available: 135.01 GB (135,012,179,968 bytes)
Writable: Yes
File System: Journaled HFS+
disk1s3:
Capacity: 109.06 GB (109,055,049,728 bytes)
Available: 46.86 GB (46,860,214,272 bytes)
Writable: Yes
File System: NTFS-3G

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

WDC WD10EADS-00M2B0:

Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD10EADS-00M2B0
Revision: 01.00A01
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
disk2s2:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 35.27 GB (35,268,960,256 bytes)
Writable: Yes
File System: Journaled HFS+

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

SAMSUNG HD203WI:

Capacity: 2 TB (2,000,398,934,016 bytes)
Model: SAMSUNG HD203WI
Revision: 1AN10002
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 5400
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
disk0s2:
Capacity: 2 TB (2,000,054,960,128 bytes)
Available: 1.36 TB (1,364,805,197,824 bytes)
Writable: Yes
File System: Journaled HFS+

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

Intel ESB2 AHCI:

Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported

[Erwin]

Oh, and here's what Console had to say about it:

12/24/10 10:03:31 PM [0x0-0x45045].com.telltalegames.BTTF101[958] sh: BackToTheFuture101.app/Contents/MacOS/Mac_Game: No such file or directory
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] Mac_Game(958,0xb0310000) malloc: *** error for object 0x3aa7390: pointer being freed was not allocated
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] *** set a breakpoint in malloc_error_break to debug
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] Mac_Game(958,0xb0412000) malloc: *** error for object 0x3aa7390: pointer being freed was not allocated
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] *** set a breakpoint in malloc_error_break to debug
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] Mac_Game(958,0xb0616000) malloc: *** error for object 0x3aa7390: pointer being freed was not allocated
12/24/10 10:03:33 PM [0x0-0x45045].com.telltalegames.BTTF101[958] *** set a breakpoint in malloc_error_break to debug
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] MacHeap - Physical memory is 2048.000000MB.
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] MacHeap - User memory is 1696.726562MB.
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] MacHeap - Process free is 1669.730469MB.
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] MacHeap - Heap size is 672.726562MB.
12/24/10 10:03:47 PM Mac_Game[1689] NSOpenGLView pixelFormat RendererID = 01021b02
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] <CFData 0x5209af0 [0xa002ae
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] c0]>{length = 6, capacity = 6, bytes = 0x001d4f4bf218}
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] Open: Unable to open "english.langdb".
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] <CFData 0x52a0
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] 1c0 [0xa002aec0]>{length = 6, capacity = 6, bytes = 0x001
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] d4f4bf218}
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] <CFData 0x2c40d090 [
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] 0xa002aec0]>{length = 6, capacity = 6, bytes = 0x001d4f4bf218}
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] PING telltalegames.com (74.52.103.162): 56 data bytes
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] 64 bytes from 74.52.103.162: icmp_seq=0 ttl=50 time=175.534 ms
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] --- telltalegames.com ping statistics ---
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] 1 packets transmitted, 1 packets received, 0.0% packet loss
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] round-trip min/avg/max/stddev = 175.534/175.534/175.534/0.000 ms
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] <CFData 0x2c40d430 [0xa002aec0]>
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] {length = 6, capacity = 6, bytes = 0x001d4f4bf218}
12/24/10 10:03:47 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] <CFData 0x2c028f10 [0xa00
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] 2aec0]>{length = 6, capacity = 6, bytes = 0x001d4f4bf218}
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:49 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".
12/24/10 10:03:52 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] sh: BackToTheFuture101.app/Contents/MacOS/Mac_Game: No such file or directory
12/24/10 10:03:54 PM [0x0-0x77077].com.telltalegames.BTTF101[1689] QuickSave: Saved to "/Users/Erwin/Library/Application Support/Telltale Games/BackToTheFuture101 DRM 15.05/prefs.prop".

[Alper]

Hi,

anybody solved that issue? I have a mac on MountainLion and the game wont start.

Thanks,
Alper

[Alper]

So Nobody plays the game on his mac?

[ffangohr]

I played through episode 2, but now that I am ready to download 3 I get stuck. When I start the game I get to the logo screen, the birds starts chirping, when I click start game, it connects, the connection bar disappears, that's it. I am stuck there. Does anyone have any tips for this situation?

Cheers,

F