Telltale Games

Viscid · 10/11/2012, 04:13 am

Quote:

Originally Posted by Manksu

Here is how I got it working on Xbox:

- I took a backup of my saves just in case
- I had three saves - two identical saves for completing EP3 (took a backup copy back then), and one for EP1 where I tried different decisions. I deleted the EP1 save, then selected one of the EP3 saves and allowed it to randomize my decisions.
- Quit and saved the game, then selected the EP3 save I did not touch, and saw that it remembered my decisions. It still asked me to randomize the skipped episodes, but it didn't affect in any way, everything was the way I played the game.

Its nice that you found a fix but most wont wanna go through that. telltale need to respond in some way with something.

LittleTurtle265 · 10/11/2012, 03:13 pm

This is the absolute worst customer service I have ever seen. Not even a "hey we're looking into it!" or anything similar. Thanks for the update on how to fix it, I'm going to try that now.

Nick-mas · 10/11/2012, 03:16 pm

I am having the same problem as well, but I play the game through Steam.

rplewis89 · 10/11/2012, 03:33 pm

I only have 1 save file in the first game slot, yet when I select it, the game wants me to start the new game from slot 2. When I copy slot 1 to slot 2 and then try and resume, it skips ahead to Ep. 4 like it should do, yet still asks me if I want to randomize the choices.

Very unfortunate, was looking forward to playing this new instalment asap, I hope a solution is found soon.

rplewis89 · 10/11/2012, 03:44 pm

Just kept messing around with copying my 1 save file across all slots and selecting slot 2. One of the times it didn't ask me to randomize it and the recap was perfect (whereas previous attempts, the recap was off). Don't know if I'll be able to re-load it at another time and keep my save files.

Tangerine · 10/11/2012, 05:44 pm

Same problem... kind of? All 3 saves register the same choices when loaded, but I can't confirm or deny that they are save #2's options.

Any response from Telltale on this? I don't want to touch the game until I know this is fixed.

windlife · 10/11/2012, 05:58 pm

Listen guys I just had the same problem with the save thing it put up a thread myself but I found the answer!

Start the game and play the save it keeps going to. Then after doing that go to ep*4 and rewind it to the last chapter *spoiler* (where you lose clem for the second time) and when it shows the hat just back to the main menu and it should work! All you have to do when you get back is to remember the choice you made at the end of that one after you did the rest! (Thats how I got it to work)

Androu1 · 10/11/2012, 06:33 pm

This was happening to me. Could only load the 2nd save. Copied 1st save into the 2nd slot since I only had one save anyway. Played Ep4 to the end and it fixed itself, I guess.

But I just checked the "stats" for Ep2 and they're kinda screwed up. Two of them are wrong. Dunno what the hell happened there. I guess it doesn't really matter much. One of them is unimportant now and the other affects Kenny's attitude. Since my response had made him become a jerk towards me from that moment forward and he was still a jerk at the end of Ep4, I guess it may just be the stats that are wrong. (Stats has me siding with Kenny on an issue, but I actually didn't side with him. He still acted as if I hadn't sided with him back then)

mrchowmein · 10/11/2012, 08:19 pm

Quote:

Originally Posted by windlife

Listen guys I just had the same problem with the save thing it put up a thread myself but I found the answer!

Start the game and play the save it keeps going to. Then after doing that go to ep*4 and rewind it to the last chapter *spoiler* (where you lose clem for the second time) and when it shows the hat just back to the main menu and it should work! All you have to do when you get back is to remember the choice you made at the end of that one after you did the rest! (Thats how I got it to work)

thanks that worked! but a patch still is needed for the xbox! and fix those game stutters!

yankee04 · 10/11/2012, 08:30 pm

Go to the screen where you load your save file but DON'T actually load it.

Log out of your xbox live account, then log back in immediately. You will be taken back to the home screen. Then try to load it again and it should work.

sandyklep · 10/12/2012, 04:44 am

How have Telltale not responded to this??

Telltale, I'm not a user of your forum. I have only joined to make this post. Searching on here, YOUR COMMUNITY, I am shocked to find that you haven't responded to the posts of your members. What gives?

I'm pretty sure all these people here deserve an explanation, way before I get one.

Be good to your customers. Or they will not be back.

FAIL

windlife · 10/12/2012, 11:22 am

Quote:

Originally Posted by sandyklep

How have Telltale not responded to this??

Telltale, I'm not a user of your forum. I have only joined to make this post. Searching on here, YOUR COMMUNITY, I am shocked to find that you haven't responded to the posts of your members. What gives?

I'm pretty sure all these people here deserve an explanation, way before I get one.

Be good to your customers. Or they will not be back.

FAIL

Have you tried anything that the community said would get it working again?

LittleTurtle265 · 10/12/2012, 11:55 am

For my xbox, I uninstalled then reinstalled the game. Then I got all my saves back.

Crimson0Rebirth · 10/12/2012, 01:00 pm

I'm having the same problem as the OP if i click my first save it opens the second save which is a new game. If i copy my data over to the second save and open it then the choices i made in ALL of the episodes seem to be the exact opposite of what i actually did.
i have no desire to play this game if i can't even use my saves.

sandyklep · 10/14/2012, 06:02 am

Quote:

Originally Posted by windlife

Have you tried anything that the community said would get it working again?

I have, but shouldn't have to. I believe companies should release finished products to their audience...

Only popped back to see if Telltale had responded. Still complete FAIL

sandyklep · 10/14/2012, 06:06 am

A game based around your decisions crafting your story failing to work, is hilarious actually.

We are the complete mugs for paying for this. Well done us!

Well done, Telltale

Naptown Joey · 10/14/2012, 09:44 am

i dont believe multiple saves is the trouble. i only had the one and i cant acess it from my hard drive or USB. i was prepared to suck it up and start over, only to play through episode one without a single save. thats right, not only do i not have my original save, but i cant save again. as it stands, my only hope is to wait for episode five and play through from begining to end. period. thanks tell tale!

Ronnie_Rawrs · 10/14/2012, 10:56 am

Same thing is happening with me. None of my progress is registered, I can't see my stats, and it just keeps telling me to start an episode with random decisions. I don't understand why telltale support is working with the PS3 and PC/Mac gamers, but not even mentioning anything wrong with the Xbox. This is ridiculous...

Next racy · 10/14/2012, 03:53 pm

Scary and ridiculous that they noticed the PS3 issue but not the Xbox issues.

SoulAssassin808 · 10/15/2012, 10:20 am

Having similar problems with my game. It took me multiple tries to get the game to select my "good" save. Now that I'm going back to try and do my "bad" playthrough it keeps selecting my "good" save. So I'm unable to play on my other save (and get the achievements that were not given to me when I played my "good" save) until they fix this game

10/11/2012, 03:33 pm	#24
rplewis89 Junior Member Join Date: Oct 2012 Posts: 8	(x360) I only have 1 save file in the first game slot, yet when I select it, the game wants me to start the new game from slot 2. When I copy slot 1 to slot 2 and then try and resume, it skips ahead to Ep. 4 like it should do, yet still asks me if I want to randomize the choices. Very unfortunate, was looking forward to playing this new instalment asap, I hope a solution is found soon.

10/11/2012, 03:44 pm	#25
rplewis89 Junior Member Join Date: Oct 2012 Posts: 8	Fixed (for now) Just kept messing around with copying my 1 save file across all slots and selecting slot 2. One of the times it didn't ask me to randomize it and the recap was perfect (whereas previous attempts, the recap was off). Don't know if I'll be able to re-load it at another time and keep my save files.

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10/11/2012, 03:13 pm	#22
LittleTurtle265 Junior Member Join Date: Oct 2012 Posts: 7	This is the absolute worst customer service I have ever seen. Not even a "hey we're looking into it!" or anything similar. Thanks for the update on how to fix it, I'm going to try that now.

10/11/2012, 03:16 pm	#23
Nick-mas Junior Member Join Date: Oct 2012 Posts: 27	I am having the same problem as well, but I play the game through Steam.

10/11/2012, 05:44 pm	#26
Tangerine Junior Member Join Date: Oct 2012 Posts: 1	Same problem... kind of? All 3 saves register the same choices when loaded, but I can't confirm or deny that they are save #2's options. Any response from Telltale on this? I don't want to touch the game until I know this is fixed.

10/11/2012, 05:58 pm	#27
windlife Junior Member Join Date: Oct 2012 Posts: 5	Listen guys I just had the same problem with the save thing it put up a thread myself but I found the answer! Start the game and play the save it keeps going to. Then after doing that go to ep4 and rewind it to the last chapter spoiler* (where you lose clem for the second time) and when it shows the hat just back to the main menu and it should work! All you have to do when you get back is to remember the choice you made at the end of that one after you did the rest! (Thats how I got it to work)

10/11/2012, 06:33 pm	#28
Androu1 PERSONA! Join Date: Sep 2008 Posts: 58	This was happening to me. Could only load the 2nd save. Copied 1st save into the 2nd slot since I only had one save anyway. Played Ep4 to the end and it fixed itself, I guess. But I just checked the "stats" for Ep2 and they're kinda screwed up. Two of them are wrong. Dunno what the hell happened there. I guess it doesn't really matter much. One of them is unimportant now and the other affects Kenny's attitude. Since my response had made him become a jerk towards me from that moment forward and he was still a jerk at the end of Ep4, I guess it may just be the stats that are wrong. (Stats has me siding with Kenny on an issue, but I actually didn't side with him. He still acted as if I hadn't sided with him back then)

10/11/2012, 08:30 pm	#30
yankee04 Junior Member Join Date: Oct 2012 Posts: 1	Go to the screen where you load your save file but DON'T actually load it. Log out of your xbox live account, then log back in immediately. You will be taken back to the home screen. Then try to load it again and it should work.

10/12/2012, 04:44 am	#31
sandyklep Junior Member Join Date: Oct 2012 Posts: 3	How have Telltale not responded to this?? Telltale, I'm not a user of your forum. I have only joined to make this post. Searching on here, YOUR COMMUNITY, I am shocked to find that you haven't responded to the posts of your members. What gives? I'm pretty sure all these people here deserve an explanation, way before I get one. Be good to your customers. Or they will not be back. FAIL

10/12/2012, 11:55 am	#33
LittleTurtle265 Junior Member Join Date: Oct 2012 Posts: 7	For my xbox, I uninstalled then reinstalled the game. Then I got all my saves back.

10/12/2012, 01:00 pm	#34
Crimson0Rebirth Junior Member Join Date: Oct 2012 Posts: 1	I'm having the same problem as the OP if i click my first save it opens the second save which is a new game. If i copy my data over to the second save and open it then the choices i made in ALL of the episodes seem to be the exact opposite of what i actually did. i have no desire to play this game if i can't even use my saves.

10/14/2012, 06:06 am	#36
sandyklep Junior Member Join Date: Oct 2012 Posts: 3	A game based around your decisions crafting your story failing to work, is hilarious actually. We are the complete mugs for paying for this. Well done us! Well done, Telltale

10/14/2012, 09:44 am	#37
Naptown Joey Junior Member Join Date: Oct 2012 Posts: 1	i dont believe multiple saves is the trouble. i only had the one and i cant acess it from my hard drive or USB. i was prepared to suck it up and start over, only to play through episode one without a single save. thats right, not only do i not have my original save, but i cant save again. as it stands, my only hope is to wait for episode five and play through from begining to end. period. thanks tell tale!

10/14/2012, 10:56 am	#38
Ronnie_Rawrs Junior Member Join Date: Oct 2012 Location: United States Posts: 2	Same thing is happening with me. None of my progress is registered, I can't see my stats, and it just keeps telling me to start an episode with random decisions. I don't understand why telltale support is working with the PS3 and PC/Mac gamers, but not even mentioning anything wrong with the Xbox. This is ridiculous...

10/14/2012, 03:53 pm	#39
Next racy Junior Member Join Date: Oct 2012 Posts: 2	Scary and ridiculous that they noticed the PS3 issue but not the Xbox issues.

10/15/2012, 10:20 am	#40
SoulAssassin808 Junior Member Join Date: Oct 2012 Posts: 1	Having similar problems with my game. It took me multiple tries to get the game to select my "good" save. Now that I'm going back to try and do my "bad" playthrough it keeps selecting my "good" save. So I'm unable to play on my other save (and get the achievements that were not given to me when I played my "good" save) until they fix this game