Telltale Games

netizensmith · 10/16/2012, 06:30 am

I now have a strong internet connection. Same issue. The game/telltale's servers/ drm is broken. No fix in sight.

My twitter feed is full of retweets from telltale from people saying how awesome the game is, gushing over how amazing episode 4 is. That's just rubbing salt in.

I'd like to ask here openly what Telltale's position is on me downloading the episodes via other means? You have on record that I have purchased every episode so if Telltale can't provide the files what's my position on obtaining them from somewhere else? This is a genuine question. I'm pretty sure if I looked I could find episode 3 and 4 and all the information I need in order to play them. Would this be ok? I mean, I own a license to play the episodes, it shouldn't matter where I get them from should it?

**MattP** · 10/16/2012, 11:32 am

If you would like to try an Unofficial workaround, one has been posted Here.

Nny7229 · 11/21/2012, 06:51 pm

Anyway we can get an official fix? I am having these same issues that I have had each time a new episode has come out.

julieng · 11/23/2012, 12:39 pm

Quote:

Originally Posted by MattP

I do apologize for the problem you are all experiencing. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network.

No, I don't have another network there, I've only my semi-loosy 512 kbps DSL line... But come on, it's a point-and-click game ! I don't ask to play any FPS ! I neither don't mind to let my PC downloading an episode over the night, ... I'm patient.

What I really regret, is to pay for a game and can't play with it !

**MattP** · 11/23/2012, 03:12 pm

These issues are usually encountered for the first day or day after launch as there are so many server requests, that some time out. Please shut down and restart your computer and then try again.

STFL Mystiq · 11/23/2012, 05:06 pm

Tell-tale as you are already aware allot of people are complaining.It also happens to me. It says I don't have a licence so i have to buy it(when i already have) and only once I have been able to get on but still when i try to download the episodes it does not go past 0 percent so please im begging look for a fix please!!!

bronte311 · 11/25/2012, 06:11 am

I just had this same problem--doesn't make me feel great about having decided to buy the download last night rather than waiting for the disc version.

bambi · 01/10/2013, 11:17 am

This still seems to be an issue

really dissapointing

dawsonite · 01/28/2013, 10:36 am

Has anyone had any success getting their money back?

Smex · 02/26/2013, 01:00 pm

Okay so I am having this same issue.

I have a strong internet connection so that's no the problem but admittedly this is an older PC (but still meets requirments).

I have also recently reformatted this pc and it's working just fine apart from this game.

I have a new kick ass pc coming in the post in about a week or so, if it doesn't work on that pc this is the last game I will get from telltale

This thread was opened in October, so this issue has been going on for months and it's not been fixed.

11/23/2012, 05:06 pm	#26
STFL Mystiq Junior Member Join Date: Sep 2012 Posts: 6	Patch Tell-tale as you are already aware allot of people are complaining.It also happens to me. It says I don't have a licence so i have to buy it(when i already have) and only once I have been able to get on but still when i try to download the episodes it does not go past 0 percent so please im begging look for a fix please!!!

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10/16/2012, 06:30 am	#21
netizensmith Junior Member Join Date: Oct 2012 Posts: 5	I now have a strong internet connection. Same issue. The game/telltale's servers/ drm is broken. No fix in sight. My twitter feed is full of retweets from telltale from people saying how awesome the game is, gushing over how amazing episode 4 is. That's just rubbing salt in. I'd like to ask here openly what Telltale's position is on me downloading the episodes via other means? You have on record that I have purchased every episode so if Telltale can't provide the files what's my position on obtaining them from somewhere else? This is a genuine question. I'm pretty sure if I looked I could find episode 3 and 4 and all the information I need in order to play them. Would this be ok? I mean, I own a license to play the episodes, it shouldn't matter where I get them from should it?

10/16/2012, 11:32 am	#22
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	If you would like to try an Unofficial workaround, one has been posted Here.

11/21/2012, 06:51 pm	#23
Nny7229 Junior Member Join Date: Apr 2012 Posts: 2	Anyway we can get an official fix? I am having these same issues that I have had each time a new episode has come out.

11/23/2012, 03:12 pm	#25
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	These issues are usually encountered for the first day or day after launch as there are so many server requests, that some time out. Please shut down and restart your computer and then try again.

11/25/2012, 06:11 am	#27
bronte311 Junior Member Join Date: Nov 2012 Posts: 1	I just had this same problem--doesn't make me feel great about having decided to buy the download last night rather than waiting for the disc version.

01/10/2013, 11:17 am	#28
bambi Telltale Wildcard Join Date: Feb 2007 Posts: 82	This still seems to be an issue really dissapointing

01/28/2013, 10:36 am	#29
dawsonite Junior Member Join Date: Jan 2013 Posts: 2	Has anyone had any success getting their money back?

02/26/2013, 01:00 pm	#30
Smex Junior Member Join Date: Aug 2012 Posts: 5	Okay so I am having this same issue. I have a strong internet connection so that's no the problem but admittedly this is an older PC (but still meets requirments). I have also recently reformatted this pc and it's working just fine apart from this game. I have a new kick ass pc coming in the post in about a week or so, if it doesn't work on that pc this is the last game I will get from telltale This thread was opened in October, so this issue has been going on for months and it's not been fixed.