Telltale Games

chemdog · 10/10/2012, 02:59 pm

Okay, I pre-ordered all 5 episodes, and have downloaded/played the first 3 with NO problem....yet, this time when I went to download episode 4, it says "YOUR TELLTALE ACCOUNT DOES NOT CURRENTLY HAVE A LICENSE FOR THIS GAME. WOULD YOU LIKE TO GO TO THE TELLTALE GAMES WEBSITE TO PURCHASE THE GAME NOW?". What the hell?? Cant get a reply through email and/or telltale on facebook....anybody got a clue???

mfactor · 10/10/2012, 03:02 pm

Was just going on to post that. Same thing is happening to me.

*Doesn't come up with this anymore. Now I just click on it and it immediately says I have no internet connection which makes me going online and writing on this powered by my own inner magic.

murnshaw · 10/10/2012, 03:04 pm

Same thing here as well. If I have to hazard a guess I would say the servers are breaking under the load of everyone downloading episode 4.

Am I close?

Accall · 10/10/2012, 03:07 pm

Quote:

Originally Posted by murnshaw

Same thing here as well. If I have to hazard a guess I would say the servers are breaking under the load of everyone downloading episode 4.

Am I close?

Actually the download rate is consistently high when you download them as highlighted in this thread: http://www.telltalegames.com/forums/...ad.php?t=33233

murnshaw · 10/10/2012, 03:12 pm

Ah, alright, must be something else then. I really would like to play the game tonight. :-(

jpdrfire · 10/10/2012, 04:01 pm

Same issue. Was able to get to the main menu several times intermittently, but in trying to fix the other issue of not being able to download Episode 4 it's now no longer working at all.

Btw, just because the episode downloads are fast doesn't mean their auth servers aren't swamped and/or not working correctly. The episodes are coming from a cdn, so it's likely you're dling them from some place down the road a few miles away.

helix6666 · 10/10/2012, 04:41 pm

same

joliveir · 10/10/2012, 06:27 pm

Same issue here. Seems like there are multiple threads for the same issue. I tried reinstalling the game thinking it may be some quirk with the old but no luck. This is a pretty BS problem...I mean a lot of people are having this issue. Seems like most people with PC version. TTG, please get your $hit together. THANK YOU!

vixvicco · 10/10/2012, 06:35 pm

Same here, this really sucks. :/

Blenderboy · 10/10/2012, 08:29 pm

Same here.

Sometimes I can actually get thru, but when I want to DL eps 4 it say at 0.00% that I lost connection to the server. So I think it is a server problem.

PC version, Europe user.

Mediumchild · 10/11/2012, 04:51 am

the walking dead episode 4 "coming soon" button still there for me...

*ah i fixed this by reinstalling the game* (for the 5th time lol)

murnshaw · 10/11/2012, 10:59 am

I'm at work right now so I can't check, but has the "No license" bug gone away? Can anyone confirm please?

Blenderboy · 10/11/2012, 11:20 am

Still there

VastGirth · 10/11/2012, 12:28 pm

Getting the no license bug too.

Game loads. Says click to continue. I click, then it says i have no license and then nothing does anything so i have to force quit.

Very annoying.

Frantoll · 10/11/2012, 03:11 pm

For what it's worth, this is now happening to me too (PC, Windows).

Up until now, my issue has been the 0% loaded/no internet connection bug. I tried some of the direct download fixes, but, well, now I'm encountering this one. (If it's not one thing, it's another.)

PLEASE address this, Telltale, I was really looking forward to playing this today (well, yesterday). It's getting difficult poking around the internet to get tech support advice without also stumbling onto Episode 4 spoilers.

VastGirth · 10/12/2012, 12:10 am

Now i get seemingly randomly either the no license error or it lets me in and when i try and download ep4 it says i have no internet connection and it sticks on 0%.

All other episodes worked fine with no issues at all. I'm on PC in the UK.

Some sort of response from TTG would be nice...

Alex1939 · 10/12/2012, 06:06 am

Quote:

Originally Posted by VastGirth

Now i get seemingly randomly either the no license error or it lets me in and when i try and download ep4 it says i have no internet connection and it sticks on 0%.

All other episodes worked fine with no issues at all. I'm on PC.

Some sort of response from TTG would be nice...

"hahahaha we have your money sucker." /TTG

Blenderboy · 10/12/2012, 07:46 am

got mine to work with with the help of the unofficial dl http://www.telltalegames.com/forums/...ad.php?t=33233

Will be rooting for you guys

murnshaw · 10/12/2012, 07:49 am

That was the first thing I tried two nights ago and it caused the "no license" error.

murnshaw · 10/12/2012, 11:18 am

I was reading another thread in this forum about Walking Dead issues and thought it would probably be helpful if I posted more information about the error I'm getting:

I'm on Windows 7 and bought the game from Telltale's site. I was unable to download episode 4 via the downloader (No Internet Connection error, referenced fairly commonly in other forum threads) so I downloaded the Episode 4 files through thread #33233.

I put them in, start up The Walking Dead, and was able to get the game to recognize the files. I click "Play" and crash onto the desktop "Walkingdead#1 has stopped working" error. I start up the game again and it's now telling me my account does not have a license for this game.

I have tried uninstalling and reinstalling and as far as I can tell installing Episode 4 via the manual download is what is causing the "No License" error. I can download and play Episode 1 - 3 just fine, but I can't download Episode 4 in-game and when I do it manually the game locks me out. I've tried removing the Walking Dead folder from %UserProfile%Documents/Telltale Games and that removed the "No License" error once for me (I couldn't play Episode 4 after that because I removed the files from the folder so that didn't actually help).

If an admin needs more information from me I'll do my best to supply it, but I hope with a detailed explanation of what is wrong and how I troubleshot it we can get a response from Telltale.

10/10/2012, 03:02 pm	#2
mfactor Junior Member Join Date: Aug 2012 Posts: 6	Was just going on to post that. Same thing is happening to me. Doesn't come up with this anymore. Now I just click on it and it immediately says I have no internet connection which makes me going online and writing on this powered by my own inner magic. Last edited by mfactor; 10/11/2012 at 06:33 am.*

10/11/2012, 04:51 am	#11
Mediumchild Junior Member Join Date: Sep 2012 Posts: 13	the walking dead episode 4 "coming soon" button still there for me... ah i fixed this by reinstalling the game (for the 5th time lol) Last edited by Mediumchild; 10/11/2012 at 05:00 am.

10/12/2012, 12:10 am	#16
VastGirth Junior Member Join Date: Oct 2006 Posts: 20	Now i get seemingly randomly either the no license error or it lets me in and when i try and download ep4 it says i have no internet connection and it sticks on 0%. All other episodes worked fine with no issues at all. I'm on PC in the UK. Some sort of response from TTG would be nice... Last edited by VastGirth; 10/12/2012 at 07:58 am.

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10/10/2012, 02:59 pm	#1
chemdog Junior Member Join Date: Mar 2012 Posts: 2	Your telltale account does not currently have a license..... Okay, I pre-ordered all 5 episodes, and have downloaded/played the first 3 with NO problem....yet, this time when I went to download episode 4, it says "YOUR TELLTALE ACCOUNT DOES NOT CURRENTLY HAVE A LICENSE FOR THIS GAME. WOULD YOU LIKE TO GO TO THE TELLTALE GAMES WEBSITE TO PURCHASE THE GAME NOW?". What the hell?? Cant get a reply through email and/or telltale on facebook....anybody got a clue???

10/10/2012, 03:04 pm	#3
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	Same thing here as well. If I have to hazard a guess I would say the servers are breaking under the load of everyone downloading episode 4. Am I close?

10/10/2012, 03:12 pm	#5
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	Ah, alright, must be something else then. I really would like to play the game tonight. :-(

10/10/2012, 04:01 pm	#6
jpdrfire Junior Member Join Date: Oct 2012 Posts: 1	Same issue. Was able to get to the main menu several times intermittently, but in trying to fix the other issue of not being able to download Episode 4 it's now no longer working at all. Btw, just because the episode downloads are fast doesn't mean their auth servers aren't swamped and/or not working correctly. The episodes are coming from a cdn, so it's likely you're dling them from some place down the road a few miles away.

10/10/2012, 04:41 pm	#7
helix6666 Junior Member Join Date: Jul 2012 Posts: 17	same

10/10/2012, 06:27 pm	#8
joliveir Junior Member Join Date: Oct 2010 Posts: 2	Same issue here. Seems like there are multiple threads for the same issue. I tried reinstalling the game thinking it may be some quirk with the old but no luck. This is a pretty BS problem...I mean a lot of people are having this issue. Seems like most people with PC version. TTG, please get your $hit together. THANK YOU!

10/10/2012, 06:35 pm	#9
vixvicco Junior Member Join Date: Sep 2012 Posts: 26	Same here, this really sucks. :/

10/10/2012, 08:29 pm	#10
Blenderboy Junior Member Join Date: Sep 2012 Location: Aalborg, Denmark Posts: 5	Same here. Sometimes I can actually get thru, but when I want to DL eps 4 it say at 0.00% that I lost connection to the server. So I think it is a server problem. PC version, Europe user.

10/11/2012, 10:59 am	#12
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	I'm at work right now so I can't check, but has the "No license" bug gone away? Can anyone confirm please?

10/11/2012, 11:20 am	#13
Blenderboy Junior Member Join Date: Sep 2012 Location: Aalborg, Denmark Posts: 5	Still there

10/11/2012, 12:28 pm	#14
VastGirth Junior Member Join Date: Oct 2006 Posts: 20	Getting the no license bug too. Game loads. Says click to continue. I click, then it says i have no license and then nothing does anything so i have to force quit. Very annoying.

10/11/2012, 03:11 pm	#15
Frantoll Junior Member Join Date: Aug 2012 Posts: 4	For what it's worth, this is now happening to me too (PC, Windows). Up until now, my issue has been the 0% loaded/no internet connection bug. I tried some of the direct download fixes, but, well, now I'm encountering this one. (If it's not one thing, it's another.) PLEASE address this, Telltale, I was really looking forward to playing this today (well, yesterday). It's getting difficult poking around the internet to get tech support advice without also stumbling onto Episode 4 spoilers.

10/12/2012, 07:46 am	#18
Blenderboy Junior Member Join Date: Sep 2012 Location: Aalborg, Denmark Posts: 5	got mine to work with with the help of the unofficial dl http://www.telltalegames.com/forums/...ad.php?t=33233 Will be rooting for you guys

10/12/2012, 07:49 am	#19
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	That was the first thing I tried two nights ago and it caused the "no license" error.

10/12/2012, 11:18 am	#20
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	I was reading another thread in this forum about Walking Dead issues and thought it would probably be helpful if I posted more information about the error I'm getting: I'm on Windows 7 and bought the game from Telltale's site. I was unable to download episode 4 via the downloader (No Internet Connection error, referenced fairly commonly in other forum threads) so I downloaded the Episode 4 files through thread #33233. I put them in, start up The Walking Dead, and was able to get the game to recognize the files. I click "Play" and crash onto the desktop "Walkingdead#1 has stopped working" error. I start up the game again and it's now telling me my account does not have a license for this game. I have tried uninstalling and reinstalling and as far as I can tell installing Episode 4 via the manual download is what is causing the "No License" error. I can download and play Episode 1 - 3 just fine, but I can't download Episode 4 in-game and when I do it manually the game locks me out. I've tried removing the Walking Dead folder from %UserProfile%Documents/Telltale Games and that removed the "No License" error once for me (I couldn't play Episode 4 after that because I removed the files from the folder so that didn't actually help). If an admin needs more information from me I'll do my best to supply it, but I hope with a detailed explanation of what is wrong and how I troubleshot it we can get a response from Telltale.