I know how you feel. I feel your pain. There are other ways to play this game anyway.
I have a feeling that reason why they created the IOS version because they are not making enough on xbox or ps3 systems and even pc and mac.
I got my full refund like two weeks ago. my story below:
I had been researching for another chapter since last month and I gave up waiting.
I contacted ITUNES support saying that my game crashed on me when I updated ios 6.0 on my ipad 3 (which is a lie). I keep saying that once I load the game, it keeps crashing. I cant even play and go into my game. I want my refund back. They tried every single step to help me: delete the game first, download the game through iTunes and then upload it to my ipad. I keep saying it doesnt work. They even asked me to reset my whole ipad and I keep telling them that it doesnt work. They said they will contact telltale games about it and still working on it. Behind their backs, I contact my CC company that i download this game through iTunes and it doesnt work. I cant even contact Telltale games and they keep telling me to do this and that to my ipad. I said i can even screenshot that this game crashes every time i want to play. Credit went back to my account just two weeks ago. My cousin who also bought this game through ipad. I asked for his itunes account email/password and download it on my ipad
Edit: If you have a friend or family member who bought this game on IOS, tell them that Im willing to pay half if we share the game together by letting me use their itunes account to download.
I did this deal with my cousin who bought the game along multipack.
Before speaking with anybody about this, try to get your money back from itunes and your cc company