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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 10/12/2012, 03:58 am   #1
Roberta
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Default Problems with order.

Hello,

On September 11, 2012, I realized the order [issue-64131].

The order includes the following items:
• Back to the Future: The Game Art Portfolio
• Back to the Future: The Game Poster
• Jurassic Park Map Poster

Yesterday I received a package from Telltale, but the only item that contains it:
• Back to the Future: The Game Art Portfolio

And together with package comes the invoice of the order, described the three items that comprise this order.

That is, I did not get the two items:

• Back to the Future: The Game Poster
• Jurassic Park Map Poster

Last edited by Roberta; 10/12/2012 at 04:07 am. Reason: [issue-64131]
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Old 10/12/2012, 06:31 pm   #2
MattP  Telltale Team
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Posters ship in different containers and usually take a little longer to arrive.
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Old 10/13/2012, 02:35 am   #3
Roberta
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Hello MattP!

Thanks for the feedback!

I was worried because in the other purchases, i received all items in just one package.

But in this case, I will be awaiting, the receipt of the posters.
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