Telltale Games

inesfael · 10/14/2012, 03:16 am

Hello,
I've sent this message over two weeks ago and I had no answer (other than the automatic message of acknowledgement). I'm posting it here so you can see what my problem is:

Hello,
I just purchased a full season pass for Hector: Badge of Carnage, and I would like to know how to have access to the games. I can't find a button or link anywhere… Maybe it is really obvious, but I'm just not getting it. Could you help me with this? Thank you and all the best.

Could you help me?

Thank you,
Inês Faël

*Macfly77* · 10/14/2012, 01:43 pm

You should see download links for PC and Mac versions in your game list (under "Your Games!").

inesfael · 10/14/2012, 01:48 pm

Thank you for your reply Macfly77.

The thing is, the Hector game is not there. The only mention of Hector is in "Stuff You've Bought: a retrospective", and it only allows me to see the invoice for the purchase.

*Macfly77* · 10/14/2012, 01:52 pm

I see... That's above my pay grade, I'm afraid.

Once the weekend's over, I'm sure someone from Telltale (I'm looking at you, MattP!) will take care of your issue.

inesfael · 10/14/2012, 01:54 pm

Thank you anyway Macfly77

I appreciate your help.

**MattP** · 10/14/2012, 05:00 pm

Please logout and back into your account and Hector should now be available. Sorry for the delay.

inesfael · 10/15/2012, 06:33 am

Hello MattP,
Thank you, it worked. I should have thought of that…

Anyway, thank you for your time and thank you again Macfly77!

All the best,
Inês Faël

10/14/2012, 03:16 am	#1
inesfael Junior Member Join Date: Sep 2012 Posts: 4	Hector: Badge of Carnage Season Pass [issue-63664] Hello, I've sent this message over two weeks ago and I had no answer (other than the automatic message of acknowledgement). I'm posting it here so you can see what my problem is: Hello, I just purchased a full season pass for Hector: Badge of Carnage, and I would like to know how to have access to the games. I can't find a button or link anywhere… Maybe it is really obvious, but I'm just not getting it. Could you help me with this? Thank you and all the best. Could you help me? Thank you, Inês Faël

10/14/2012, 01:43 pm	#2
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,369	You should see download links for PC and Mac versions in your game list (under "Your Games!"). __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own.

10/14/2012, 01:52 pm	#4
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,369	I see... That's above my pay grade, I'm afraid. Once the weekend's over, I'm sure someone from Telltale (I'm looking at you, MattP!) will take care of your issue. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own.

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10/14/2012, 01:48 pm	#3
inesfael Junior Member Join Date: Sep 2012 Posts: 4	Thank you for your reply Macfly77. The thing is, the Hector game is not there. The only mention of Hector is in "Stuff You've Bought: a retrospective", and it only allows me to see the invoice for the purchase.

10/14/2012, 01:54 pm	#5
inesfael Junior Member Join Date: Sep 2012 Posts: 4	Thank you anyway Macfly77 I appreciate your help.

10/14/2012, 05:00 pm	#6
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	Please logout and back into your account and Hector should now be available. Sorry for the delay.

10/15/2012, 06:33 am	#7
inesfael Junior Member Join Date: Sep 2012 Posts: 4	Hello MattP, Thank you, it worked. I should have thought of that… Anyway, thank you for your time and thank you again Macfly77! All the best, Inês Faël