TWD: Unofficial workaround for instant "connection lost" issues

[stricherjunge]

Worked here, technical sensible.

But still a shame, that users habe to help themselves. Everybody pais money for this....

[DjNDB]

Originally Posted by searls

Disappointed, because following all the suggested steps in this thread (both in the OP and to delete temp files) didn't work at all for me. Still get an instafail.

I numbered the steps, so it's easier to talk about them.

Originally Posted by DjNDB

5. Start the game and download episodes

6. Close the game

Please proceed to step 6 again.

Then check if the folder
%userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Data\WalkingDead101PatchFs
is empty.
If it is not, something went wrong. Please delete the files inside.

Also make sure, that the WalkingDead101PatchFs.json and WalkingDead101PatchFs.updated.json in the Meta folder are still read-only, and their file size is 0.

Then continue at step 7.

[Carlos-SolRaC]

Hi, just wanted to say thank you for the unoficial solution. It sure worked for me, and thanks to you I managed to play the complete episode. I did the manual donwload, and although at first it didn't seem to work, I restarted the computer and launched the game and finally the episode appeared as installed. I could then start playing!

Once again, thank you! We're so lucky to have people willing to help when Telltale Games ignores us.

[Phobeus]

Many thanks. Linux Wine user here who was puzzled a while thinking it would be a regression with wine. Just tried your workaround of this issue and working like a charm. Compared to the current TTG feedback this is a real help.

[Sprucegrove]

Originally Posted by DjNDB

For those of you with the instant "Connection lost" error message after pressing "GET" i might have a simple workaround.

This seems to work for me. I can now download the episode. You deserve a goddamn medal, my good sir.

[gibs]

Originally Posted by matheusdonato

windows XP
ive played 2 and 3...
let me try to explain a bit more.
i opened ttg folder, and i couldnt find any data refering to eps 2 and 3... but when i run the game, my saves are ok.
i dont know if that info helps anything but...
thx anyway

Following up on this guys issue. I'm experiencing the same thing, no SyncFs folder.
Within The Walking Dead lies a folder "Game Data" and the uninstall option.
Within the Game Data folder is a folder "Pack", something called fmodex.dll, and WalkingDead101 (which I assume is the game itself).
Within the Pack folder is another folder named "Default", and inside that are 13 TTARCH files, varying from shaders, to patches, to language settings.

I'm unsure if this helps in the slightest, but maybe if you know which things I've downloaded from TT, it would help in some way.

I run on vista, I bought the game directly from the site, and have downloaded all three prior episodes no problem within the client itself, and boy I tell you did I rush home when I heard episode four was out!

[DjNDB]

Originally Posted by gibs

Following up on this guys issue. I'm experiencing the same thing, no SyncFs folder.
Within The Walking Dead lies a folder "Game Data" and the uninstall option.
Within the Game Data folder is a folder "Pack", something called fmodex.dll, and WalkingDead101 (which I assume is the game itself).
Within the Pack folder is another folder named "Default", and inside that are 13 TTARCH files, varying from shaders, to patches, to language settings.

That sounds like you are looking in the install folder instead of the one i posted.
What do you see if you copy
%userprofile%\Documents\Telltale Games\The Walking Dead\
into the URL field of windows explorer and press enter?
It should resolve to something like
C:\Users\[username]\Documents\Telltale Games\The Walking Dead

[KingEnzu]

Keeps failing for me at 20% then goes back down to 10% when i retry. then just goes in a cycle

[gibs]

Originally Posted by DjNDB

That sounds like you are looking in the install folder instead of the one i posted.
What do you see if you copy
%userprofile%\Documents\Telltale Games\The Walking Dead\
into the URL field of windows explorer and press enter?
It should resolve to something like
C:\Users\[username]\Documents\Telltale Games\The Walking Dead

Turns out it is, you know the other guy probably did the same as I. I have two hard drives on my computer, it's installed on one, I ended up finding the rest due to you. I found the folder and feel like a fool, going to test this patch out and will return to praise you if success.

Thought I'd mention, those who aren't savvy do usually make stupid mistakes, happens in all fields.

[Stictapteryx]

Thank you DjNDB for finding this solution, you're awesome.
No thank you to Telltale games; you still suck.

[gibs]

DjNDB is a champion and a hero to all. We shall sing praises and worship him on our carefree days, and call upon him on our darkest night! Yes it worked, thanks man!

[Eiden]

This is great, it worked!

One thing that confused me for a second though is that for me, your zip contained a single file which is actually another zip file but without .zip in the filename. People need to first extract this, rename it to add the .zip on the end and extract it to get the 2 files. They're just empty files but useful to have!

[vin888]

Great Fix, Thank you!

I at first did not think it worked, until I realized I wasn't going to the correct file. Windows people, make sure you go under your username files!

[DjNDB]

Originally Posted by Eiden

One thing that confused me for a second though is that for me, your zip contained a single file which is actually another zip file but without .zip in the filename. People need to first extract this, rename it to add the .zip on the end and extract it to get the 2 files. They're just empty files but useful to have!

I heard that once before for .zip forum attachments. As far as i have heard it is only an issue with internet explorer 8.

[McGyver]

Uninstalled game again (for the tenth time), followed procedure to the letter and at least i'm getting it to dl ep2! Will let you know if it works this time.

[ChemBro]

Originally Posted by DjNDB

It doesn't make the downloads more stable. It only helps from the connection instantly failing.

One more thing you can try is deleting the Temp files from:
%userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp
before you start the download with this workaround.

I did that, still the 10%/30% problem. I'll try the alternative...

[dx1]

Yay, it worked. Saves are intact and my previous on The Walking Dead scenes are correct. Thank you so much.

[anyawow]

Thank you for the ability to download episode 4. My last save game was after completion of episode 2. I had many disconnects downloading both episode 3 & 4.

I start a game with episode 3 and play until after the second autosave. I exit the game and restart, and it doesn't even think I downloaded episodes 2-4. Remembering the fiasco about the prefs.prop file and it's 2 locations being the install loc and my username, I find it insists on writing to the install location.

I copy my original prefs.prop to the install location and restart the game again. I again have to restart episode 3. After the second autosave, i exit and restart the game.

And guess what? It doesn't even know I played until the second autosave. This repeats every time I try to play this game. I have had to watch the recap of episode 2 and begin of episode 3 six times now.

I will continue trying to find an answer on these forums, but I am very close to requesting a refund. This is the last Telltale game I will ever buy.

Ok, I seem to have it working now.

I had 2 playthroughs in 2 save slots. I backed everything up and created 2 different sets of prefs.prop and save games for each playthrough. I deleted 1 of the playthroughs in each set for each particular playthrough. So, I have 2 sets of files and copy them to proper directories depending on which I want to play.

One playthrough runs fine with the prefs.prop file on the actual install location; it reads and writes to that file. The other playthrough reads from the install location, but, then writes to the user directory where the save files are. After quitting, I have to manually copy the prefs.prop file from the user folder into the install directory.

This is now working for me, but, is ridiculous. Telltale games needs to hire new programmers before they lose all of their customers.

[Miss_Dante]

holy crap thank you!~

[thenox]

Originally Posted by franleiman

THANK YOU!! IT FINALLY WORKS!!
It's unbelievable that the solution has arrived from someone who does not work for Telltale Game Support.

Anyway, thank you sir!, good job!

Same for me

Thanks a lot to DjNDB!!

Anyway I'm still disappointed with TT support, which has been unexisting in this case

C'mon TT, this kind of things should not happen again

TWD is maybe your best game (for me it is for sure) and a big seller, so it needs more technical quality and more support is something goes wrong