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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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11/20/2012, 01:07 pm
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#1 |
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Junior Member
Join Date: Nov 2012
Posts: 1
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paid but not recieved
according to my bank account activity i have paid for the walking dead game twice but i still cannot play it plz reimburse me for one payment and set it up so i can play what i have paid for plz email me at adam_regey@hotmail.com thnx
Last edited by Reginald; 11/20/2012 at 01:13 pm. |
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11/20/2012, 03:02 pm
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#2 |
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Telltale Team
Join Date: Jun 2011
Location: Bay Area, CA
Posts: 908
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I just checked your account, and your payment did not go through. Please check with your bank if you have any questions to why this occurred. Any charges you may see on your account are Pending Authorization Holds, and typically come off your account in 2-3 business days. Your account will not be charged.
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