Telltale Games

TheDON3k · 10/16/2012, 08:01 pm

When I click the GET button, I'm immediately told that there's no connection and to try again.

However, I do have a connection, as I can browse the web, open STEAM and see my games there, some of which will auto-update, etc.

I'm posting this from the same PC, so clearly a connection isn't the issue.

I've been trying now for several days, but still the same message appears.

I also redownloaded the game client, but even after a reinstall, I get the same message.

Any clue?

American Foreign Policy · 10/16/2012, 10:31 pm

Yeah yeah, I personally believe that it's just a server overload (like most people there wasn't a change from downloading the last episodes). That or validation problems. I guess we just wait like we did for each episode, I'm in midterm season anyways.

foot5440 · 10/17/2012, 03:05 am

I am having the same problem. Somehow I found the Telltale Support sight and told them my problem and got no help.
I want this to be fixed now...not next month or year OR give me a refund for the game.

It looks like there are many other people with the same problem.

Janitshar · 10/17/2012, 05:13 am

Same problem here. Try to download Ep4 since days with no success. Could be a good idea when Telltale Games find a way to download the episode via Browser or something like that. It´s really frustrating.

zfan330 · 10/17/2012, 06:20 am

Same problem. Glad Im not alone. I hope they fix it soon, its getting harder and harder to just not watch one of those lets play videos for it. This is really frustrating, to pre order something and have the rest of the world playing it and you cant.

dankirk · 10/17/2012, 06:32 am

I had the exact same issue. What I did to work around the issue and play the game is posted here:

http://www.telltalegames.com/forums/...ad.php?t=36150

It really sucks to have to back-door the installer to play the game, but it was worth it. The game is great. They need to fix the installer, and their support...

*DjNDB* · 10/17/2012, 07:34 am

Quote:

Originally Posted by dankirk

I had the exact same issue. What I did to work around the issue and play the game is posted here:

http://www.telltalegames.com/forums/...ad.php?t=36150

TTG is working on a patch.
Meanwhile, here is a much easier workaround.

*DjNDB* · 10/18/2012, 03:28 am

The official patch for the disconnection issue is out now. Restarting the game will download and install it automatically. Afterwards you should be able to download the episodes.

10/16/2012, 08:01 pm	#1
TheDON3k Junior Member Join Date: Mar 2012 Posts: 1	Walking Dead Ep 4 - Can't Download When I click the GET button, I'm immediately told that there's no connection and to try again. However, I do have a connection, as I can browse the web, open STEAM and see my games there, some of which will auto-update, etc. I'm posting this from the same PC, so clearly a connection isn't the issue. I've been trying now for several days, but still the same message appears. I also redownloaded the game client, but even after a reinstall, I get the same message. Any clue?

10/18/2012, 03:28 am	#8
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,747	The official patch for the disconnection issue is out now. Restarting the game will download and install it automatically. Afterwards you should be able to download the episodes. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

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10/16/2012, 10:31 pm	#2
American Foreign Policy Junior Member Join Date: Sep 2012 Posts: 14	Yeah yeah, I personally believe that it's just a server overload (like most people there wasn't a change from downloading the last episodes). That or validation problems. I guess we just wait like we did for each episode, I'm in midterm season anyways.

10/17/2012, 03:05 am	#3
foot5440 Junior Member Join Date: Jun 2010 Posts: 6	I am having the same problem. Somehow I found the Telltale Support sight and told them my problem and got no help. I want this to be fixed now...not next month or year OR give me a refund for the game. It looks like there are many other people with the same problem.

10/17/2012, 05:13 am	#4
Janitshar Junior Member Join Date: Sep 2012 Posts: 1	Same problem here. Try to download Ep4 since days with no success. Could be a good idea when Telltale Games find a way to download the episode via Browser or something like that. It´s really frustrating.

10/17/2012, 06:20 am	#5
zfan330 Member Join Date: Apr 2012 Posts: 31	Same problem. Glad Im not alone. I hope they fix it soon, its getting harder and harder to just not watch one of those lets play videos for it. This is really frustrating, to pre order something and have the rest of the world playing it and you cant.

10/17/2012, 06:32 am	#6
dankirk Senior Member Join Date: Jun 2009 Posts: 124	I had the exact same issue. What I did to work around the issue and play the game is posted here: http://www.telltalegames.com/forums/...ad.php?t=36150 It really sucks to have to back-door the installer to play the game, but it was worth it. The game is great. They need to fix the installer, and their support...