Telltale Games

heezmagnif · 10/18/2012, 03:29 pm

It downloads, it installs into applications, when i try to actually open the game, its say that it is damaged and cannot be opened. I've re-downloaded and reinstalled 4 times with same end result. Whats going on here?

**MattP** · 10/18/2012, 04:41 pm

You will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.

10/18/2012, 03:29 pm	#1
heezmagnif Junior Member Join Date: Oct 2012 Posts: 1	TWD entire series download for Mac- damaged, can't be opened It downloads, it installs into applications, when i try to actually open the game, its say that it is damaged and cannot be opened. I've re-downloaded and reinstalled 4 times with same end result. Whats going on here?

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10/18/2012, 04:41 pm	#2
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	You will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.