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iOS Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 10/23/2012, 07:10 am   #1
Vancouver Zombie Slayer
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Default Multiple pack re purchase?

I bought the game and multipack months ago. However I had to reset my iPad. I was able to download the game again for free but it is asking me to re purchase the multipack? What gives???? Help!
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Old 10/25/2012, 12:02 pm   #2
MattP  Telltale Team
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You will need to re-acquire the multi-pack. To do this, you need to log into the account in which you initially purchased the multi-pack and continue the steps to purchase it again. You will be asked to confirm your purchase, and then be notified that you already own the content, and be prompted to download it again. If you are not logged into the account you used to purchase the multi-pack the first time, you will be charged again. Once the multi-pack is re-acquired, you will be able to download other episodes.
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