Telltale Games

Sacharissa · 11/10/2007, 02:00 am

I've just tried placing my order fro Sam & Max Season 2 again; the PayPal transaction seemed to be successful but, when I hit the 'return to merchant' button, I receive the following error: -

[COLOR="Red"]Error:

We are unable to perform the selected action. We apologize for the inconvenience.

Error Number: SIT_000002[/COLOR]

So does this mean my order has disappeared into the ether - how can I download Episode 1? I've not received an order confirmation via email.

Cheers Emily!

Sarah

Sacharissa · 11/10/2007, 02:13 am

Hate to follow up to my own post, but received email now (but it's still 'Payment Pending') but it says 'boxed shipment' which is rather odd - I thought these things were downloadable?!

Sarah

Sacharissa · 11/10/2007, 03:39 am

Please disregard. Episode 1 downloaded and now installing.

**Jake** · 11/10/2007, 10:15 am

Glad it worked itself out. Sorry nobody got back to you sooner - you posted that stuff between 3:00am and 4:40am our time!

Emily · 11/10/2007, 10:32 am

Sorry for the errors but I'm glad it worked out okay. I just checked your order and it seems to have come through fine.

The "boxed shipment" thing is a quirk in DR's system. It doesn't actually mean you bought a boxed shipment. Would you mind forwarding me the email you received that said this? Thanks!

11/10/2007, 02:00 am	#1
Sacharissa Member Join Date: Dec 2006 Posts: 30	PayPal being a PITA - now Telltale follows! I've just tried placing my order fro Sam & Max Season 2 again; the PayPal transaction seemed to be successful but, when I hit the 'return to merchant' button, I receive the following error: - [COLOR="Red"]Error: We are unable to perform the selected action. We apologize for the inconvenience. Error Number: SIT_000002[/COLOR] So does this mean my order has disappeared into the ether - how can I download Episode 1? I've not received an order confirmation via email. Cheers Emily! Sarah

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11/10/2007, 02:13 am	#2
Sacharissa Member Join Date: Dec 2006 Posts: 30	Hate to follow up to my own post, but received email now (but it's still 'Payment Pending') but it says 'boxed shipment' which is rather odd - I thought these things were downloadable?! Sarah

11/10/2007, 03:39 am	#3
Sacharissa Member Join Date: Dec 2006 Posts: 30	Please disregard. Episode 1 downloaded and now installing.

11/10/2007, 10:15 am	#4
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,843	Glad it worked itself out. Sorry nobody got back to you sooner - you posted that stuff between 3:00am and 4:40am our time!

11/10/2007, 10:32 am	#5
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Sorry for the errors but I'm glad it worked out okay. I just checked your order and it seems to have come through fine. The "boxed shipment" thing is a quirk in DR's system. It doesn't actually mean you bought a boxed shipment. Would you mind forwarding me the email you received that said this? Thanks!