Telltale Games

B_Mandarino · 10/15/2012, 02:41 pm

I bought the Season Pass on the Sony PlayStation Store on my PS3 last night; i played and beat the entire first episode, and noticed for the 2nd episode it just said 'Get'. I stopped playing for the night and came back to download the second episode today and it said i had to buy it. I exited the game, made sure my system was up to date and when i went back to the game it now just says episode 2 is 'Coming Soon'. I know it's already been released, so why is it not letting me download it?
Help please!
Thanks!

abzzz89 · 10/16/2012, 05:43 am

I have the same problem; however, it says "Get" and the game took me to PlayStation Store then I clicked on "Download" and I can't find any file to download for episode 2 !! Although the other episodes (3 and 4) files are there in the store and I downloaded them today.

Please telltale fix the problem so that I can download the 2nd episode !!

Cheers

Yawning · 10/16/2012, 09:44 am

Just purchased the episodes as well and although I have 1, 3, and 4 downloaded, when I try to download 2 from the store's menu all it tells me is that I have already purchased the add-on and just have to click the Download button... only the only Download button I see leads me back to that message and episode 2 is nowhere in my recent purchases. It certainly billed me for it though.

aceofaces0007 · 10/16/2012, 12:32 pm

I have the same problem as everyone else. I bought the bundle today off of the Playstation store, downloaded the patch when the game first loaded, played the first episode, and then went to download the other episodes. I was able to download episodes 3 and 4, but episode 2 wouldn't show up. I would click the "Download" option, but it would take me to a blank listing with the only option being the "Continue Shopping" Button which would take me right back to the episode 2 screen. Does anyone know how to fix this? I thought I read that this issue was already addressed and that's what the patch was for.

mitzug27 · 10/16/2012, 12:34 pm

I also purchased the season pass for PS3 yesterday. I completed episode 1 and proceeded to download 2, 3, and 4 episodes. I have downloaded the 3rd and 4th episodes but when I click the download tab for the 2nd episode there is nothing that appears on the screen. It doesn't show how large the file is or any option to download it, it's simply not there.

Basuinny89 · 10/16/2012, 05:07 pm

Quote:

Originally Posted by Yawning

Just purchased the episodes as well and although I have 1, 3, and 4 downloaded, when I try to download 2 from the store's menu all it tells me is that I have already purchased the add-on and just have to click the Download button... only the only Download button I see leads me back to that message and episode 2 is nowhere in my recent purchases. It certainly billed me for it though.

Same thing happening to me all day long it Seriously drove me crazy !!
I even tried making a new PSN I.D .. Bought a new PSN card then tried to download episode 2 on that new profile but for no good !! Whats happening there ?? I've paid 8 freakin dollars for that one episode on two different accounts so far .. I either expect this to be solved by tomorrow or I WANT MY REFUND !!!

Yawning · 10/16/2012, 05:30 pm

It seems this same question was brought up on the Playstation 3 boards and they are looking into it. Who knows when it'll be solved...

tubby1138 · 10/17/2012, 09:53 am

Quote:

Originally Posted by mitzug27

I also purchased the season pass for PS3 yesterday. I completed episode 1 and proceeded to download 2, 3, and 4 episodes. I have downloaded the 3rd and 4th episodes but when I click the download tab for the 2nd episode there is nothing that appears on the screen. It doesn't show how large the file is or any option to download it, it's simply not there.

same thing happend to me!!!!!!

RHYNOSEVEN · 10/17/2012, 09:56 am

This is extremly dissapointing. The entire purpose of the PS store is the conveinence of downloading a game and enabling the purchaser to engage in gameplay instantly. I too cannot download episode 2 after buying a 20$ season pass. My entire gameplay has been ruined and I expect a full refund for the season. My user name on PS3 is RHYNOSEVEN. Expect a refund promptly.

Dmoe2005 · 10/17/2012, 11:08 am

Quote:

Originally Posted by tubby1138

same thing happened to me!!!!!!

Same Here...Any time frame on how long it normally takes to fix these type of issues?

tubby1138 · 10/17/2012, 12:37 pm

do not know how long it takes. this is the first and last time i buy any thing off the psn store!!!!

tubby1138 · 10/17/2012, 12:42 pm

should have stuck it out for the hard copy in dec. this sucks!!!! would love some info from telltale on when this will be fixed.

Basuinny89 · 10/17/2012, 03:38 pm

Telltale we're a bunch of extremely disappointed and dissatisfied customers !!!
You either get this fixed ASAP or we expect full refunds !!!

Basuinny89 · 10/17/2012, 03:40 pm

And why the hell are we talking to ourselves here !! We demand updates on the issue if you're ever intending to solve it !!

Malkuthstation · 10/17/2012, 05:54 pm

Im From México, yesterday i buy the TWD season pass, and i have the same issue with the EPISODE 2

I though was a region market error but not it is. Or someting for the order of downloading.

What happed?

Do you have any ideas?

some parch solve the situation?

Yawning · 10/17/2012, 06:12 pm

It might have something to do with their update of episode 2 and not connecting it to the Playstation Store? Either way, I'd love to see an answer as well.

**MattP** · 10/17/2012, 06:24 pm

We are addressing this issue with Sony and will update you as soon as possible.

RHYNOSEVEN · 10/17/2012, 06:54 pm

I want a refund for the season pass. No update required. Thanks!

tubby1138 · 10/18/2012, 06:33 am

so what is the time frame to get this fixed? did not pay 20 bucks to not be able to play the game.

whereisepisodetwo · 10/18/2012, 08:14 am

Ja, I am

about this too. Gonna demand my $$ back if episode 2 is not availible when I come back from work today.

In other words, fix it.

10/15/2012, 02:41 pm	#1
B_Mandarino Junior Member Join Date: Oct 2012 Posts: 2	TWD season pass ps3 - episode 2 not available??? I bought the Season Pass on the Sony PlayStation Store on my PS3 last night; i played and beat the entire first episode, and noticed for the 2nd episode it just said 'Get'. I stopped playing for the night and came back to download the second episode today and it said i had to buy it. I exited the game, made sure my system was up to date and when i went back to the game it now just says episode 2 is 'Coming Soon'. I know it's already been released, so why is it not letting me download it? Help please! Thanks!

10/16/2012, 05:43 am	#2
abzzz89 Junior Member Join Date: Oct 2012 Posts: 1	The same problem I have the same problem; however, it says "Get" and the game took me to PlayStation Store then I clicked on "Download" and I can't find any file to download for episode 2 !! Although the other episodes (3 and 4) files are there in the store and I downloaded them today. Please telltale fix the problem so that I can download the 2nd episode !! Cheers

10/16/2012, 12:32 pm	#4
aceofaces0007 Junior Member Join Date: Oct 2012 Posts: 5	Same issue I have the same problem as everyone else. I bought the bundle today off of the Playstation store, downloaded the patch when the game first loaded, played the first episode, and then went to download the other episodes. I was able to download episodes 3 and 4, but episode 2 wouldn't show up. I would click the "Download" option, but it would take me to a blank listing with the only option being the "Continue Shopping" Button which would take me right back to the episode 2 screen. Does anyone know how to fix this? I thought I read that this issue was already addressed and that's what the patch was for.

10/17/2012, 03:38 pm	#13
Basuinny89 Junior Member Join Date: Oct 2012 Posts: 4	Telltale we're a bunch of extremely disappointed and dissatisfied customers !!! You either get this fixed ASAP or we expect full refunds !!! Last edited by Basuinny89; 10/17/2012 at 03:41 pm.

10/17/2012, 05:54 pm	#15
Malkuthstation Junior Member Join Date: Oct 2012 Posts: 1	Hi everyone Im From México, yesterday i buy the TWD season pass, and i have the same issue with the EPISODE 2 I though was a region market error but not it is. Or someting for the order of downloading. What happed? Do you have any ideas? some parch solve the situation?

10/16/2012, 09:44 am	#3
Yawning Junior Member Join Date: Oct 2012 Posts: 3	Just purchased the episodes as well and although I have 1, 3, and 4 downloaded, when I try to download 2 from the store's menu all it tells me is that I have already purchased the add-on and just have to click the Download button... only the only Download button I see leads me back to that message and episode 2 is nowhere in my recent purchases. It certainly billed me for it though.

10/16/2012, 12:34 pm	#5
mitzug27 Junior Member Join Date: Oct 2012 Posts: 1	I also purchased the season pass for PS3 yesterday. I completed episode 1 and proceeded to download 2, 3, and 4 episodes. I have downloaded the 3rd and 4th episodes but when I click the download tab for the 2nd episode there is nothing that appears on the screen. It doesn't show how large the file is or any option to download it, it's simply not there.

10/16/2012, 05:30 pm	#7
Yawning Junior Member Join Date: Oct 2012 Posts: 3	It seems this same question was brought up on the Playstation 3 boards and they are looking into it. Who knows when it'll be solved...

10/17/2012, 09:56 am	#9
RHYNOSEVEN Junior Member Join Date: Oct 2012 Posts: 4	This is extremly dissapointing. The entire purpose of the PS store is the conveinence of downloading a game and enabling the purchaser to engage in gameplay instantly. I too cannot download episode 2 after buying a 20$ season pass. My entire gameplay has been ruined and I expect a full refund for the season. My user name on PS3 is RHYNOSEVEN. Expect a refund promptly.

10/17/2012, 12:37 pm	#11
tubby1138 Junior Member Join Date: Oct 2012 Posts: 7	do not know how long it takes. this is the first and last time i buy any thing off the psn store!!!!

10/17/2012, 12:42 pm	#12
tubby1138 Junior Member Join Date: Oct 2012 Posts: 7	should have stuck it out for the hard copy in dec. this sucks!!!! would love some info from telltale on when this will be fixed.

10/17/2012, 03:40 pm	#14
Basuinny89 Junior Member Join Date: Oct 2012 Posts: 4	And why the hell are we talking to ourselves here !! We demand updates on the issue if you're ever intending to solve it !!

10/17/2012, 06:12 pm	#16
Yawning Junior Member Join Date: Oct 2012 Posts: 3	It might have something to do with their update of episode 2 and not connecting it to the Playstation Store? Either way, I'd love to see an answer as well.

10/17/2012, 06:24 pm	#17
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 904	We are addressing this issue with Sony and will update you as soon as possible.

10/17/2012, 06:54 pm	#18
RHYNOSEVEN Junior Member Join Date: Oct 2012 Posts: 4	I want a refund for the season pass. No update required. Thanks!

10/18/2012, 06:33 am	#19
tubby1138 Junior Member Join Date: Oct 2012 Posts: 7	so what is the time frame to get this fixed? did not pay 20 bucks to not be able to play the game.

10/18/2012, 08:14 am	#20
whereisepisodetwo Junior Member Join Date: Oct 2012 Posts: 2	Same problem Ja, I am about this too. Gonna demand my $$ back if episode 2 is not availible when I come back from work today. In other words, fix it.

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