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iOS Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 11/21/2012, 11:16 am   #1
Tsumeou
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Default Episode 5 unavailable

Hi,

I was was waiting for it for days! It's supposed to be available but I can't download it from the episodes section. "Coming soon" is displayed instead of "Get". I bought the full pack months ago and didn't have any issues to download each episode.

Can you help please ?!


Thanks,
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Old 11/21/2012, 12:03 pm   #2
wodon
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I am having the same problem. Still showing episode 5 as "coming soon'
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Old 11/21/2012, 12:12 pm   #3
LukkyLX
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Me too... I even tried the manual download... still "coming soon".
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Old 11/21/2012, 12:59 pm   #4
JaredWelch1
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I tried downloading it from my TellTale game inbox, and then it said game is damaged & it deleted it. Boo
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Old 11/21/2012, 02:53 pm   #5
caribez
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"Coming soon" for me as well.
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Old 11/21/2012, 04:11 pm   #6
aztdaniel
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I as well have this problem. Not sure what to do.
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Old 11/21/2012, 05:24 pm   #7
Neolives
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Was having the same problem.

What I did is to restart my phone (turned off/turn on)

that fixed the problem.

btw I have an Iphone 5...hope this helps you guys!
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Old 11/22/2012, 11:35 am   #8
rackom
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Quote:
Originally Posted by Neolives View Post
Was having the same problem.

What I did is to restart my phone (turned off/turn on)

that fixed the problem.

btw I have an Iphone 5...hope this helps you guys!
I have iPad 3 and this doesn't work for me, sadly
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Old 11/22/2012, 11:50 am   #9
KuRiXY
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Same problem here with iPad3... Please fix!
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Old 11/22/2012, 12:40 pm   #10
ChrisCrust
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And same for me on iPad 2... Come on now...
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Old 11/23/2012, 02:46 pm   #11
MattP  Telltale Team
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Please shut down the game application and restart the device. Wait a few minutes for the cache to clear before turning it back on. Also, make sure you are logged into the iTunes account that purchased the game before attempting the download again.
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Old 11/24/2012, 12:40 pm   #12
levly_love
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Quote:
Originally Posted by MattP View Post
Please shut down the game application and restart the device. Wait a few minutes for the cache to clear before turning it back on. Also, make sure you are logged into the iTunes account that purchased the game before attempting the download again.
If anyone still has issues after doing the above, try also resetting your modem as well. That's where my problem seemed to lie. I also reset network settings on my iPad and had it powered off for a good hour, but I don't think you should need to go that far when you turn it off.

Thanks Telltale, love your work!
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