Telltale Games

Arrkhal · 12/10/2007, 05:09 pm

It seems like the "add to cart" button is really picky about the exact spot you click on it. It took a few tries to figure out that you have to get the far left corner. Also, none of the links on the Season 2 page seem to work, including the ones to buy it. I've got the latest version of IE and latest version of flash.

Also, my mom filled out the order info, since it's a Christmas gift for me, and put in her own e-mail address on the order form (while signed in on this account). Probably would have been a better idea to buy the gift one, but too late now. The download links and everything show up in my account, and it activated just fine with my username and password, but I just want to be sure that the different e-mail address won't screw anything up further down the line.

Emily · 12/10/2007, 09:17 pm

Quote:

It seems like the "add to cart" button is really picky about the exact spot you click on it. It took a few tries to figure out that you have to get the far left corner. Also, none of the links on the Season 2 page seem to work, including the ones to buy it. I've got the latest version of IE and latest version of flash.

This isn't anything I've noticed before (and I've placed a lot of orders on the site!) so it might be browser related or browser + something else. The Add to Cart button should work no matter where you click it and the links on the Season Two page seem fine to me.

Anyway, thanks for reporting it, we'll take another look in IE7.

If you want the email address changed on the order, just email support@telltalegames.com with the order number and the email you want it changed to and we'll take care of it.

Arrkhal · 12/10/2007, 10:06 pm

If you changed something, it works now. If not, then my computer must have been going crazy for a little bit.

Emily · 12/11/2007, 11:11 am

Nope, nothing changed, but I'm glad it's working for you now!

12/10/2007, 05:09 pm	#1
Arrkhal Member Join Date: Nov 2006 Posts: 55	Some ordering/website problems It seems like the "add to cart" button is really picky about the exact spot you click on it. It took a few tries to figure out that you have to get the far left corner. Also, none of the links on the Season 2 page seem to work, including the ones to buy it. I've got the latest version of IE and latest version of flash. Also, my mom filled out the order info, since it's a Christmas gift for me, and put in her own e-mail address on the order form (while signed in on this account). Probably would have been a better idea to buy the gift one, but too late now. The download links and everything show up in my account, and it activated just fine with my username and password, but I just want to be sure that the different e-mail address won't screw anything up further down the line.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Sam & Max 201 - Fix for (most) launcher problems	tabacco	Shopping or Activation Support	7	10/01/2011 07:10 am
CSI 3 Demensions of Murder Freeze and crash problems	basslee	Game Support - General	4	05/23/2007 09:49 am
Problems with Ep2-4	kenohki2	Game Support - General	2	03/11/2007 11:36 am
Episode 3 Activation Problems	maximmortal	Shopping or Activation Support	5	03/02/2007 06:55 am
Email activation problems	bopm	Shopping or Activation Support	3	11/10/2006 08:55 am

12/10/2007, 10:06 pm	#3
Arrkhal Member Join Date: Nov 2006 Posts: 55	If you changed something, it works now. If not, then my computer must have been going crazy for a little bit.

12/11/2007, 11:11 am	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Nope, nothing changed, but I'm glad it's working for you now!