Telltale Games

pcabsturz · 11/15/2007, 01:46 pm

Hi guys

At first : Sorry for my nickname, it just all went wrong today and when the registration window refused at first to accept a chosen nickname i got
hopping mad, chose the first word that came to my mind, it was granted and i then noticed i'm not able to alter it anymore

@The Problem:
Like some of the others here in the Forum i also have problems starting up Sam & Max. Season 1 worked well on my engine and downloading and installing s02e01, too...well at first. After i wanted to start the game it asked me for my mail adress and the passwort. I typed it in, clicked on "send", waited... then the window which is attached to this post appeared. It just kept staying there... you can click the buttom for the newsletter at the bottom of the window, but the window itself won't change. You can still minimize, move and close the window but there's nothing like "Start the game"

What could it be ?
thanks for help

Schmeep · 11/15/2007, 02:07 pm

I have the same exact issue- The first time playing the game, no problem. Now all I have is the option for the newsletter. Help me, Telltale Games, you're my only hope!

(or someone else clever...)

Baka^Ni · 11/15/2007, 02:07 pm

I have exactly the same problem as OP. Irritatingly it worked flawlessly only an hour ago.

Armand1880 · 11/15/2007, 02:08 pm

I'm having the same problem here, It's been sitting at that screen for 10 minutes, nothing happens, no buttons to push like "start" or anything.
Please, someone help!

Bruno83 · 11/15/2007, 02:09 pm

same here

pcabsturz · 11/15/2007, 02:09 pm

armand : here the same... the game hasn't worked at all. Not even for 5 minutes

Mil · 11/15/2007, 02:10 pm

I had the same screen. I closed the launcher, disconnected from the Internet and started the game again. And there was the "Launch Game" button.

I guess you already have to be registred for the game so you can start offline but maybe it will work for you, too.

Armand1880 · 11/15/2007, 02:10 pm

I even tried re-installing it...no dice.

Schmeep · 11/15/2007, 02:12 pm

Disconnecting worked, thanks. It's annoying, though.

Armand1880 · 11/15/2007, 02:13 pm

There has to be a way to fix this without having to disconnect my modem. I mean, its a cable modem, so it's kinda annoying to do this when I wanna play

Mil · 11/15/2007, 02:21 pm

I'm sure Telltale will handle this issue very fast but I don't see a better/faster solution at the moment. The most important thing for me is to be able to play.

pcabsturz · 11/15/2007, 02:30 pm

@Mil: Hey, danke man, der Tipp hat's gebracht ^^

Mil's suggestion of disconnecting really works !

tabacco · 11/15/2007, 02:33 pm

For those of you who have to disconnect, please send me an email at tabacco at telltalegames.com -- I'd like to get your help testing a fix in the next day or so, since I can't reproduce the problem myself.

Metastable To Chaos · 11/15/2007, 02:50 pm

I just found a way to make it work without completely disconnecting your Internet but it's only good if you regularly use a browser other than IE. Just open up IE-->File--->Work Offline and the game will work.

zeuslgn · 11/15/2007, 03:06 pm

That worked for me, thanks dude.

Quote:

Originally Posted by Metastable To Chaos

I just found a way to make it work without completely disconnecting your Internet but it's only good if you regularly use a browser other than IE. Just open up IE-->File--->Work Offline and the game will work.

tabacco · 11/15/2007, 03:34 pm

If you just started having this problem, it should be fixed now.

Baka^Ni · 11/15/2007, 03:35 pm

Magically the game now works, I've not touched anything, so whoever plugged whatever they kicked out, back in, good job =)

Armand1880 · 11/15/2007, 03:37 pm

Yes! It works! Thanks...lets see LucasArts fix a problem that fast.

BarneyG · 11/15/2007, 03:42 pm

Hey hey ! Had the same problem less than 1 hre ago. I was crying in the corner of my room thinking my life was over and i couldn't be happy again

and now it works perfectly

Let's sing the Happy Happy Joy Joy song !! good job !

Mil · 11/15/2007, 03:43 pm

Very good! And so fast.

11/15/2007, 02:08 pm	#4
Armand1880 Senior Member Join Date: Nov 2007 Location: Michigan USA Posts: 208	Having the same problem... I'm having the same problem here, It's been sitting at that screen for 10 minutes, nothing happens, no buttons to push like "start" or anything. Please, someone help!

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11/15/2007, 02:07 pm	#2
Schmeep Junior Member Join Date: Nov 2007 Posts: 4	I have the same exact issue- The first time playing the game, no problem. Now all I have is the option for the newsletter. Help me, Telltale Games, you're my only hope! (or someone else clever...)

11/15/2007, 02:07 pm	#3
Baka^Ni Junior Member Join Date: Nov 2007 Posts: 2	I have exactly the same problem as OP. Irritatingly it worked flawlessly only an hour ago.

11/15/2007, 02:09 pm	#5
Bruno83 Senior Member Join Date: Nov 2006 Posts: 239	same here

11/15/2007, 02:09 pm	#6
pcabsturz Junior Member Join Date: Nov 2007 Posts: 3	armand : here the same... the game hasn't worked at all. Not even for 5 minutes

11/15/2007, 02:10 pm	#7
Mil Junior Member Join Date: Nov 2006 Location: Switzerland Posts: 4	I had the same screen. I closed the launcher, disconnected from the Internet and started the game again. And there was the "Launch Game" button. I guess you already have to be registred for the game so you can start offline but maybe it will work for you, too.

11/15/2007, 02:12 pm	#9
Schmeep Junior Member Join Date: Nov 2007 Posts: 4	Disconnecting worked, thanks. It's annoying, though.

11/15/2007, 02:13 pm	#10
Armand1880 Senior Member Join Date: Nov 2007 Location: Michigan USA Posts: 208	There has to be a way to fix this without having to disconnect my modem. I mean, its a cable modem, so it's kinda annoying to do this when I wanna play

11/15/2007, 02:21 pm	#11
Mil Junior Member Join Date: Nov 2006 Location: Switzerland Posts: 4	I'm sure Telltale will handle this issue very fast but I don't see a better/faster solution at the moment. The most important thing for me is to be able to play.

11/15/2007, 02:30 pm	#12
pcabsturz Junior Member Join Date: Nov 2007 Posts: 3	@Mil: Hey, danke man, der Tipp hat's gebracht ^^ Mil's suggestion of disconnecting really works !

11/15/2007, 02:33 pm	#13
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	For those of you who have to disconnect, please send me an email at tabacco at telltalegames.com -- I'd like to get your help testing a fix in the next day or so, since I can't reproduce the problem myself.

11/15/2007, 02:50 pm	#14
Metastable To Chaos Junior Member Join Date: Nov 2006 Posts: 13	I just found a way to make it work without completely disconnecting your Internet but it's only good if you regularly use a browser other than IE. Just open up IE-->File--->Work Offline and the game will work.

11/15/2007, 03:34 pm	#16
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	If you just started having this problem, it should be fixed now.

11/15/2007, 03:35 pm	#17
Baka^Ni Junior Member Join Date: Nov 2007 Posts: 2	Magically the game now works, I've not touched anything, so whoever plugged whatever they kicked out, back in, good job =)

11/15/2007, 03:37 pm	#18
Armand1880 Senior Member Join Date: Nov 2007 Location: Michigan USA Posts: 208	Yes! It works! Thanks...lets see LucasArts fix a problem that fast.

11/15/2007, 03:42 pm	#19
BarneyG Junior Member Join Date: Mar 2007 Posts: 2	Hey hey ! Had the same problem less than 1 hre ago. I was crying in the corner of my room thinking my life was over and i couldn't be happy again and now it works perfectly Let's sing the Happy Happy Joy Joy song !! good job !

11/15/2007, 03:43 pm	#20
Mil Junior Member Join Date: Nov 2006 Location: Switzerland Posts: 4	Very good! And so fast.