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PS3 Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 10/14/2012, 08:00 am   #1
Falling_down
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Default Saves still gone PS3!!!!

I like many others lost all my saves with the slot 3/episode 4 glitch that occured, I downloaded the patch today, exited the game, and the re strated the game. I went to episode 4 and there is no rewind option, it is still missing all my saves and acting like I never played this game at all ever, I thought the patch was suppose to resolve this or am I and the others that got "erased" doomed to have to start from square 1 if we ever touch this glitch fest again?
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Old 10/14/2012, 11:19 am   #2
JDSlasha
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Same situation here. Still have no saves. Hours and hours of gameplay completely gone. And no one has responded to my emails or pleas to the issue. Horrible service. Wow.
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Old 10/14/2012, 01:38 pm   #3
Falling_down
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Default Is it safe...

Is it safe to just say that there is nothing that can be done and just starting a brand new game AGAIN is the only option? I just want a simple yes or no so I don't risk messing something else up!
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Old 10/14/2012, 04:41 pm   #4
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I also would like to know if I am just screwed in regards to my saves as mine are still gone after the patch. I did not delete my saves, the game did. Like others here, a simple answer as to whether it is possible to get them back is all I need (along with how to do it if it is possible). Thanks in advance.
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Old 10/15/2012, 09:24 am   #5
JDSlasha
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Since they're not responding at all to anyone (either via here in the forums, email, or their twitter account) I'm going to assume that we're screwed and the only thing we can do is start a new game.
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Old 10/15/2012, 10:07 am   #6
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Unfortunately any saves that were lost are not recoverable. If you have saves on the cloud or if you exited to the XMB when the corruption message first appeared, you can still access your save games. Once the corruption message was confirmed, all saves were removed from the hard drive. We are very sorry for any inconvenience this causes you.
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Old 10/18/2012, 04:52 pm   #7
DrJekyl
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i just wish i COULD plaay it somehow between ep.3 and 4 it erased ep 1 and it wont let me download it without bying it again this is garbage....digitil only content....i think i wont again
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Old 10/20/2012, 11:47 pm   #8
sexcessfool
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@5: THIS BLOWS!!! what was surely destined to become a serious GOY contender has now lost any and all credibility. you really expect us to do it all AGAIN!? Seriously?
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Old 10/21/2012, 01:53 pm   #9
Miaou50
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Hi all,

I have it too. I'm really glad to join your group ! All saves deleted, during one crash that happened in one attempt in the EP4. Lost absolutely all saves I made, all attempts, etc ...
Not nice.
I hope you'll do better if there is a season 2.
If tomorrow my clients loose their saves on one of the program we made for them, and that I told them "sorry, we have a patch but you will have to re-do all your job", believe I won't work for them again in my life.
You are lucky guys.
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Old 10/30/2012, 09:13 am   #10
HitmanRm95
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Default Got no patch

Hello I have found that a week after completing episode four of the game my brother want's to play. When we go on however all of the save's are gone. Studying this forum I see what could be my problem however I don't remember getting the patch or update do I now honestly have to play the whole game again. Sure I would be all right if it were any other game but it had to be this game I just think this I quite horrible and I wish if something where done further.
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Old 10/31/2012, 09:58 am   #11
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You must be connected to the Playstation network to be prompted for the patch.
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Old 11/21/2012, 11:32 am   #12
Thugnasty28
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you'd think after 4 episodes in they would have fixed it by then. nope. after this game, boycott telltale til they get some competent tech support
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Old 11/28/2012, 04:54 pm   #13
jk0209
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I don't know why I bother replying at this point, but chalk up yet another victim of the corrupt save issue. I just received the "corrupt save" message tonight, and quickly headed to the forums for a solution. I initially thought there was hope after reading about the 1.03 patch. But, like others, this did nothing to bring back my saved data. Seems I should be playing my games online, despite having no such issue with any other games I own.

It appears most people encountered this problem earlier than I did (I just noticed mine after playing about an hour into Episode 5). But it really doesn't matter if this had happened during Episode 4 or even 3 - there is no way in hell I'm going to play back hours and hours of gameplay. The enjoyment I derived from this game was from experiencing the seemingly spontaneous events and quick decisions. So if TTG is really suggesting replaying the game over from the start, then that truly is a pathetic attempt to rectify the situation. The random decision generator if I wanted to just start at Episode 5 is an equally woeful option. Instead, I'll probably just watch somebody's playthrough on YouTube, if anything at all.

So again, I doubt this post will mean anything of significance to TTG. Instead I'm sure the focus now is cashing in on the disc version that is due early next week. And just in time for the holiday season! And people like me and the others responding to threads like this (i.e. the ones that made the game a success in the first place) get completely and utterly hosed by essentially purchasing a broken beta version. Hopefully they can use the money I gave them to release a competent and unbroken product for their next release. But I obviously have my doubts.
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