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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 11/16/2012, 02:35 pm   #1
Grimlock79
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Default When will my order be shipped

Hello, I made a purchase on Monday 12Nov2012 and have not received an update on the status of my order. I can provide the order ID and whatever else you need.
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Old 11/16/2012, 02:40 pm   #2
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Your order has been sent to our warehouse. There should be an update once the order has been fulfilled, but there may be a delay.
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Old 11/27/2012, 06:20 am   #3
Grimlock79
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Over two weeks and no update. If I knew it would be delayed this long I would not have placed the order. Tell me who to PM the order ID to.
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Old 11/28/2012, 12:46 pm   #4
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I have contacted our Warehouse Manager and will let you know the status of your order when I hear back from her. I am sorry for the delay.
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Old 11/28/2012, 01:23 pm   #5
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Gizmoduck, I have not yet sent in my order ID to anyone. How do you know which one it is?
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Old 12/03/2012, 11:09 am   #6
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I looked up your order based on your email address. Your order shipped on the 26th.
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