Telltale Games

daddad111 · 11/21/2012, 06:29 pm

I use a Mac; I had the same problems with getting the episodes everybody else did, until we got the manual workaround, which I use.
So I did the manual installation for Episode 5. However, when I entered the game to install it, it showed both Ep 5 and Ep 2 as "Purchased" but not installed. I installed Ep 5; it seemed to work.
Upon trying to go in and play, the game crashed.
Now when I go in and try to install either of them (both are on "Purchased"), they go "Downloading 0.00%" then go to "Downloading 0%"
Please lend assistance.

*DjNDB* · 11/22/2012, 07:40 am

Please don't post the same text in multiple threads.

Quote:

Originally Posted by daddad111

So I did the manual installation for Episode 5. However, when I entered the game to install it, it showed both Ep 5 and Ep 2 as "Purchased" but not installed. I installed Ep 5; it seemed to work.
Upon trying to go in and play, the game crashed.

I would not expect the game to work, if you weren't able to press "get".
Please check if your savegames were corrupted by the crash, and if so, recover them from your backup.

I don't know how to fix the "purchased" issue. You can try if deleting some or all of the "syncfs" folders contents helps, but that's just an experiment.

daddad111 · 11/22/2012, 07:59 am

Copied the actual game files, then deleted everything in SyncFS and started the game. Quit the game, put the game files into the appropriate files, and went to "Download Content" I was immediately able to install Ep 3 and Ep 4, but the same problem reemerged with Eps 2 and 5.

daddad111 · 11/22/2012, 01:27 pm

The problem has now spread to Ep 3.

*DjNDB* · 11/22/2012, 01:39 pm

I think i misunderstood you earlier.
So after the manual download you press "Get" for episode 2, 3 and 5, and it starts downloading, hanging at 0%, instead of quickly changing to "installed"?

daddad111 · 11/22/2012, 02:46 pm

That is exactly what occurs, except it also losses the 0.00% and goes to 0%

daddad111 · 12/03/2012, 12:55 pm

I fixed the first problem- it would appear some files deleted themselves from the affected episodes. Now, however, the game crashed when I tried to go into episode 5. So is there some sort of known solution for this?

daddad111 · 12/03/2012, 02:03 pm

And upon reopening the game, I found Ep 5 had uninstalled itself again. Tried to install, re encountered the starting problem. I went into the data files and found that Mac_Shaders was missing-again.

11/21/2012, 06:29 pm	#1
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	Problem With Episode 2 & 5 Installation I use a Mac; I had the same problems with getting the episodes everybody else did, until we got the manual workaround, which I use. So I did the manual installation for Episode 5. However, when I entered the game to install it, it showed both Ep 5 and Ep 2 as "Purchased" but not installed. I installed Ep 5; it seemed to work. Upon trying to go in and play, the game crashed. Now when I go in and try to install either of them (both are on "Purchased"), they go "Downloading 0.00%" then go to "Downloading 0%" Please lend assistance. Last edited by daddad111; 11/22/2012 at 08:54 am.

11/22/2012, 01:39 pm	#5
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,751	I think i misunderstood you earlier. So after the manual download you press "Get" for episode 2, 3 and 5, and it starts downloading, hanging at 0%, instead of quickly changing to "installed"? __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

11/22/2012, 02:46 pm	#6
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	That is exactly what occurs, except it also losses the 0.00% and goes to 0% Last edited by daddad111; 11/26/2012 at 04:42 am.

12/03/2012, 12:55 pm	#7
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	I fixed the first problem- it would appear some files deleted themselves from the affected episodes. Now, however, the game crashed when I tried to go into episode 5. So is there some sort of known solution for this? Last edited by daddad111; 12/03/2012 at 01:58 pm.

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11/22/2012, 07:59 am	#3
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	Copied the actual game files, then deleted everything in SyncFS and started the game. Quit the game, put the game files into the appropriate files, and went to "Download Content" I was immediately able to install Ep 3 and Ep 4, but the same problem reemerged with Eps 2 and 5.

11/22/2012, 01:27 pm	#4
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	The problem has now spread to Ep 3.

12/03/2012, 02:03 pm	#8
daddad111 Junior Member Join Date: Aug 2012 Posts: 18	And upon reopening the game, I found Ep 5 had uninstalled itself again. Tried to install, re encountered the starting problem. I went into the data files and found that Mac_Shaders was missing-again.

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