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The Walking Dead

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iOS Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 12/03/2012, 05:27 am   #1
ThaK
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Join Date: Nov 2012
Posts: 9
Default Best solution for all ur issues at the game !

Well whatever ur issue was , here is what will fix it permanently ,

1- contact apple support center via email .
2- tell them about the issue u have in this game in details and mention everything
3- ask the apple support center for refund .
4- wait few days till they reply ur email saying (we r sorry to hear that and ur money will be reversed in 2-6 days of working days , thanx for contacting us)

Best solution i ever found so far for the bugs i faced in this game , and i already got my money back.
The walking dead game is great , graphics r awesome , sound tracks r perfect , story line is interesting, but all of that is crap if they didnt work !

And to telltale supporting team , thanks for the fake support , and to the school that did teach u how to do support , i tell (pls change ur subject materials , "pls restart ur ipad" doesnt fix bugs at all!!)

Bye

An old fan of telltale games that is no longer a fan .
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Old 12/04/2012, 12:18 am   #2
A.R.
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Join Date: Dec 2012
Posts: 4
Default

I did the same thing, and got a full refund for the game and the bundle. They replied in 10 hours, and the money was in my account right away. I hope they fix their game before they lose more customers and fans.
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Old 12/04/2012, 02:03 am   #3
M!do
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Join Date: Nov 2012
Location: Egypt
Posts: 3
Default

Quote:
Originally Posted by ThaK View Post
Well whatever ur issue was , here is what will fix it permanently ,

1- contact apple support center via email .
2- tell them about the issue u have in this game in details and mention everything
3- ask the apple support center for refund .
4- wait few days till they reply ur email saying (we r sorry to hear that and ur money will be reversed in 2-6 days of working days , thanx for contacting us)

Best solution i ever found so far for the bugs i faced in this game , and i already got my money back.
The walking dead game is great , graphics r awesome , sound tracks r perfect , story line is interesting, but all of that is crap if they didnt work !

And to telltale supporting team , thanks for the fake support , and to the school that did teach u how to do support , i tell (pls change ur subject materials , "pls restart ur ipad" doesnt fix bugs at all!!)

Bye

An old fan of telltale games that is no longer a fan .
Thanxxxx
But what is the e-mail address for apple support center that I can send message to ..

thanx alot
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Old 12/04/2012, 06:09 am   #4
ThaK
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Join Date: Nov 2012
Posts: 9
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Quote:
Originally Posted by M!do View Post
Thanxxxx
But what is the e-mail address for apple support center that I can send message to ..

thanx alot
Ur welcome

http://www.apple.com/emea/support/itunes/contact.html

There u go
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Old 12/04/2012, 04:12 pm   #5
ThaK
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Join Date: Nov 2012
Posts: 9
Default

Quote:
Originally Posted by A.R. View Post
I did the same thing, and got a full refund for the game and the bundle. They replied in 10 hours, and the money was in my account right away. I hope they fix their game before they lose more customers and fans.
Indeed.
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Old 12/10/2012, 02:39 pm   #6
simonch
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Yes thanks that what I did.
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