Episode 2 wont launch, please help.

[Masta23]

Ive installed episode 2 but when I go to launch it, it gives me this error message
"The procedure entry point RtlCaptureContext could not be located in the dynamic link library KERNEL32.Dll"
How do I fix this?

[Goalseil]

I appear to have the same problem as well.

[Emily]

I'm checking with our tech guys.

[Masta23]

I have windows 2000 if that makes a difference but episode 1 ran on win2k so no reason why episode 2 wouldnt.

[Jake]

How far in do you get? Were you able to see the game launcher, and then it crashed when you clicked "launch game," or did it crash even before the launcher showed up?

[Goalseil]

Originally Posted by Jake

How far in do you get? Were you able to see the game launcher, and then it crashed when you clicked "launch game," or did it crash even before the launcher showed up?

I got the error right after double clicking the shortcut or the .exe

EDIT:
In other words, it crash before the launcher showed up.

[Masta23]

i cant even get the game launcher

[Kevin]

We haven't tested the games under win2k (it's not a supported platform), so that could very well be the problem. There have been changes between Ep1 and Ep2 that might effect win2k compatibility, even though they didn't cause any problems under XP or Vista. We simply don't have the resources to test and address issues related to win2k.

[Goalseil]

Yes, after some reseach I found out that RtlCaptureContext function is only available for the Kernel32.dll in Window XP or Vista, is there any way the program can skip that bit?
http://msdn2.microsoft.com/en-us/lib...91(VS.85).aspx

[Masta23]

unless you download the kernel32 from xp or something ?

[Emily]

Hi guys,

If you only have access to Windows 2000 machines, email support about the situation and we can refund your orders.

[Goalseil]

Never mind, looks like I will have to get WinXP then, thanks for the help!

[Masta23]

nevermind, looks like ill have to get windows xp too, if I cant find a workaround. There is a windows xp machine in the house so maybe I can extract the file i need to a floppy disk.

[Jake]

Wow hey guys... just for what it's worth, we assume no responsibility if you try and copy kernel32.dll from XP and drop it on your windows 2000 machine. In fact we strongly recommend against it. That could have wild and unforseen (and computer-crashing) consequences. Also, it probably won't fix your problem!

[Soultaker]

Since RtlCaptureContext is part of the SEH functionality, it is likely it is never actually called during normal operation, so you might as well remove it from the import table. I have attached a patch that does just that; give it a try.

Funny to see though, that people will rather install a different operating system than cancel their order and not be able to play Sam & Max.

Originally Posted by Jake

Wow hey guys... just for what it's worth, we assume no responsibility if you try and copy kernel32.dll from XP and drop it on your windows 2000 machine. In fact we strongly recommend against it. That could have wild and unforseen (and computer-crashing) consequences. Also, it probably won't fix your problem!

Jake is absolutely right. Not only will this not work, it will likely render your computer unbootable. The best thing that might happen is that Windows restores the file automatically, in which case you'd be back where you started.

[Goalseil]

Originally Posted by Soultaker

Since RtlCaptureContext is part of the SEH functionality, it is likely it is never actually called during normal operation, so you might as well remove it from the import table. I have attached a patch that does just that; give it a try.

Funny to see though, that people will rather install a different operating system than cancel their order and not be able to play Sam & Max.


Jake is absolutely right. Not only will this not work, it will likely render your computer unbootable. The best thing that might happen is that Windows restores the file automatically, in which case you'd be back where you started.

I would rather throw out some cash than say no to Sam and Max, all thanks to the team at Telltale and Lucas Art.

Thanks, that seems to have did the trick, still, looks like I will really need to upgrade my OS, the world of gaming is overtaking me.

[Masta23]

wow thnaks the patch works, although im thinking of upgrading to xp anyway becasue getting too many problems nowadays with windows 2k.

[tabacco]

Sorry guys, we can't have third party patches floating around. It's a liability to us

[Dachannien]

It's really sad that so many games are becoming incompatible with Win2k for no good reason. In many cases, it's because of some compiler setting that causes the game to be built expecting certain functions to be present in other DLLs, even if the functionality is never used and the function is never called. This is pretty much all Microsoft's fault, and it's within the realm of possibility that they are releasing SDKs on purpose that cause these incompatibilities to occur, taking advantage of overworked game programmers who don't have time to test for Win2k compatibility.

In fact, there have been cases where I could hack up the symbol table in a DLL (such as the XInput DLLs) so that the correct function name could be imported from the DLL (one present in XP's version but not Win2k's version). The hack would have led to a crash if the function were ever called, but the games run fine, so obviously the incompatibilities in those cases are completely artificial.

Normally, I would, er, adjust things on my own to get this game working on my desktop Win2k machine, but when playing on GameTap, I can't do things that modify Sam & Max game files since they're on an encrypted volume.

Anyway, since it appears that the problem here is similar to the problems I've had in the past where a slight change to the build settings can fix things for all us Luddite Win2kers, I'm really hoping that Telltale will throw us a bone here and release an update, even though Win2k isn't officially supported

[robinsonb5]

Originally Posted by Dachannien

I'm really hoping that Telltale will throw us a bone here and release an update, even though Win2k isn't officially supported

I'll second that.

What's even more galling is that the slightly buggy version of Episode 2 that went out briefly on GameTap worked just fine on Win2K.

I got a couple of hours of gameplay in, had to leave it, and when I came back to it, GameTap forcibly updated it, and now I can't play.

Irritating. Oh well, I guess it means I have more time to devote to the 1001 things I *should* be doing instead of playing Sam and Max!