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Xbox Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 12/12/2012, 12:25 pm   #1
rmarrs84
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Default no xbox live= no solution???

The reason i bought this is because i dont have live which means i didnt have the capability to buy it off the live market which then means i cant get this download u speak of which in conclusion sounds like im S.O.O.L.
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Old 12/12/2012, 01:29 pm   #2
MattP  Telltale Team
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To get the Title Update that was released this past weekend, you will need an xbox live account. You can register for a free xbox live (formerly silver) account at any time through your console, and use this account to download title updates. Downloading a title update through a different account than the one you use to play your game will not have an effect on your game saves, and will still be installed when you switch back to your offline account.

If you are unable to go online with your xbox console, then there is no other way to get this Title Update.
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Old 12/12/2012, 01:35 pm   #3
Kitchslap
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Default No Xbox live either

I too do not have Xbox live and bought this game for the same exact reason. Upon reading a lot of these threads and posts it sounds to me as if the people without Xbox live are flat out screwed. If a download from online is the only way of fixing these bugs what the Ef are the people like myself supposed to do????? Please let me know because this game is basically rendered useless unless u don't mind sitting here mashing buttons on a screen that u can't even tell what's going on. Honest question. Have u guys at telltale even tried playing this disc? Go spend some of your own money on it and go home and see how it feels to throw 30 bucks away on something like a whoooooooole lot f other people have.
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Old 12/12/2012, 01:42 pm   #4
rmarrs84
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So basically what I am being told is that I have thrown my money away and it's my fault for not having the Internet at a house I just moved into.. How about this. Telltale made this game, and I paid for a game that should work completely fine with or without the Internet and I now truly believe its up to u people to make this right because it is wrong to even sell this piece of crap game in the state it is in. I can't stress how much I am against telltale games right now.
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Old 12/13/2012, 11:27 am   #5
ryanw52
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are you kidding me???? if we dont have live, we need another option!!!! give us a refund or something, we cant just sit around with a broken, unplayable game!!!!
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Old 12/17/2012, 03:08 pm   #6
llDurbinll
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How do you not have internet yet your able to get online and complain about not being able to play the game? However, I do agree that the game should have been updated before being burned to the disc so it would be playable online or off.
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Old 12/24/2012, 05:53 pm   #7
ghost_matt
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Speaking for myself, I'm using my parents connection. I *might* be able to get on Xbox Live but it will be complicated. I have a nonwireless Xbox, and the last time I asked about using their internet to connect to Xbox Live to download some free dlc that came with a game, they didn't have the cable to run from the computer upstairs to the tv downstairs.

Anyway, lag and minor glitches are one thing, but I think a game should be at least playable right out of the box. Telltale should offer a replacement disc for people who want to send theirs in.
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Old 12/25/2012, 07:09 am   #8
plexiglas
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Quote:
Originally Posted by ryanw52 View Post
are you kidding me???? if we dont have live, we need another option!!!! give us a refund or something, we cant just sit around with a broken, unplayable game!!!!
If you want refund go and return in from the place you bought it ! Amazon accepts refunds for this game as an example
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Old 12/26/2012, 12:30 pm   #9
holeydonut
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Quote:
Originally Posted by llDurbinll View Post
How do you not have internet yet your able to get online and complain about not being able to play the game? However, I do agree that the game should have been updated before being burned to the disc so it would be playable online or off.

If I remember correctly only about 1/2 of the current generation of consoles shipped ever make it online (probably PS3s weigh this down a bit since many of them were intended to be standalone Bluray players).

I know from looking at statistics of games that my company ships... often less than 50% of shipped game units ever get used online unless the game is very multiplayer-centric.

I believe many parents do not want their children using their video game consoles online (primarily because the online gaming environment is awash with idiots, trolls, etc). PC internet usage can be better policed by parents. Also most of the early X360's only had a ethernet port and networking them was inconvenient for the average household.

The moral is that any game publisher who sends out a disc cannot expect to use digital patches to address game flaws.

Last edited by holeydonut; 12/26/2012 at 12:32 pm.
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