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PC/Mac Support If you have not found the answer to your question on the forums, please email Telltale Support for further assistance: support@telltalegames.com Thank You! ~Telltale Support Team

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Old 12/26/2012, 05:56 pm   #1
mamaiq
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Default Walking dead for Mac Problem?

Every time I go to download the game at the end of download it says it can't download the rest, there is something on the site that says...

"
Download issues with the Mac version of the Telltale build (the one downloaded from our site)

We’re aware that a small percentage of Mac users are having an issue with this, and we are in the process of making changes to how these files are delivered that should resolve this issue. However, please make sure that you have a strong connection to the Internet prior to beginning the download. Anything that causes the game to lose focus, including a screen saver, may also cause the download to stop."





When will this issue be fixed?
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Old 12/26/2012, 06:05 pm   #2
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It says it's damaged
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Old 12/27/2012, 04:39 am   #3
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Does anyone know about this issue?
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Old 12/27/2012, 04:41 am   #4
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There's some more info in this thread:

http://www.telltalegames.com/forums/...ad.php?t=33233
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Old 12/27/2012, 04:55 am   #5
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Originally Posted by JordyLicht View Post
There's some more info in this thread:

http://www.telltalegames.com/forums/...ad.php?t=33233
I dont think that has to do with my problem though?
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Old 12/27/2012, 05:01 am   #6
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Well they are alternative options for downloading the rest of the episodes, if the in-game downloader is not responding or working.
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Old 12/27/2012, 05:04 am   #7
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Quote:
Originally Posted by JordyLicht View Post
Well they are alternative options for downloading the rest of the episodes, if the in-game downloader is not responding or working.
I have no clue what any of that stuff says though on that forum, haha
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Old 12/27/2012, 08:52 am   #8
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Quote:
Originally Posted by mamaiq View Post
It says it's damaged
If you get the message that the file you download is damaged, you might be running into a problem with Gatekeeper.

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Originally Posted by MattP View Post
To fix this issue you will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.
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