The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 12/28/2012, 08:57 pm   #1
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default Multiple Walking Dead Issues

1. It wouldn't start. My fiancee bought it through Steam and it would say "preparing to launch" then nothing would happen. He ultimately got it working but I'm still having other issues. (continue on)

2. I don't think it is carrying my save choices over. In the intro to episode 3 Kenny said "you have put duck in danger, twice" which he never said in my play through (I already had to play through episode 2 twice because of the above issue).

3. It isn't asking me to randomize choices! I started episode 4 (after not playing episode three) and watched all the way through to the episode 4 title screen (as in it said episode 4, not just "walking Dead" and never did I get a "would you like to randomize your choices for unplayed content?"..... so. Suggestions?
chocolate10113 is offline   Reply With Quote
Old 12/30/2012, 06:11 pm   #2
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default TELLTALE! TWD Save issues: tried other fixes (SPOILERS)

My choices from Episode 1 aren't carrying over. It's saying I saved Doug not Carry (not what I chose). I tried the Prefprops fix, nothing happened. Haven't found anything else. I don't know what else to do and it isn't even asking if I want to randomly generate choices.
Help please! TELLTALE!!
chocolate10113 is offline   Reply With Quote
Old 12/31/2012, 03:43 am   #3
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

I merged your threads.

I don't have a proper solution for you, but i can try to help minimizing the problems.

Are you running TWD on PC or on Mac?

How did he get it working earlier?
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 12/31/2012, 09:20 am   #4
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

I am running it on Windows on Mac. We got it to open by changing the compatibility settings through Steam.
chocolate10113 is offline   Reply With Quote
Old 12/31/2012, 09:32 am   #5
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

You are running Windows on a Mac?
Natively or in Parallels or similar virtualisation software?
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.

Last edited by DjNDB; 12/31/2012 at 09:34 am.
DjNDB is offline   Reply With Quote
Old 01/02/2013, 04:50 pm   #6
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

I am running it on a Mac that is using bootcamp to have a windows partition. I've never had problems with games before because of the partitioning. It's in essence mac hardware and windows OS
chocolate10113 is offline   Reply With Quote
Old 01/03/2013, 12:49 am   #7
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

It's possible that your issue is caused by having multiple prefs.prop files, which sometimes happens for unknown reasons.
There should be only one prefs.prop, and that's in the savegame folder:
Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
XP: %userprofile%\My Documents\Telltale Games\The Walking Dead\


Please check if there are additional prefs.prop files in the install folder
(e.g. \Steam\SteamApps\common\the walking dead)
or its subfolders.
If so, make a backup copy of the prefs.prop and delete it from the install folder.

If that doesn't help, make a backup copy of the savegame folder's prefs.prop, and then try copying the install folder prefs.prop to the savegame folder.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 01/03/2013, 12:08 pm   #8
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

There is no pres.prop folder in the steam directory because we already moved it to the TelltaleGames folder
Anything else I can try? I have saves through save_24.save so I don't think I lost them I just don't know how to tell the game to look at them
chocolate10113 is offline   Reply With Quote
Old 01/03/2013, 12:18 pm   #9
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

I went through and got rid of all duplicates that were made in the process of trying to fix it so there is now only one prefs.prop folder and only one TelltaleGames folder and tried it again to no avail. It showed me saving Doug although I saved Carly and didn't ask if I wanted to randomize my choices
chocolate10113 is offline   Reply With Quote
Old 01/03/2013, 12:20 pm   #10
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

I forgot something important earlier. What compatibility mode are you using?
If it is Win95 or Win98/ME your savegame folder actually changed to:
%PUBLIC%\Documents\Telltale Games\The Walking Dead
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 01/03/2013, 05:01 pm   #11
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

I didn't think I was in any compatibility modes
I just went through steam into preferences- local files- browse local files- then troubleshooted compatibility with WalkingDead101
The file path is steamapps-common-TheWalkingDead
chocolate10113 is offline   Reply With Quote
Old 01/03/2013, 09:46 pm   #12
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

Quote:
Originally Posted by chocolate10113 View Post
I didn't think I was in any compatibility modes
I just went through steam into preferences- local files- browse local files- then troubleshooted compatibility with WalkingDead101
The file path is steamapps-common-TheWalkingDead
That's how you set a compatibility mode. Please again do "preferences- local files- browse local files", but this time right-click WalkingDead101, select properties, and open the tab compatibility.
Please tell me what Windows Version it shows the file to run in there.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 01/04/2013, 09:53 am   #13
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

it's running in Windows 98 compatibility mode
chocolate10113 is offline   Reply With Quote
Old 01/04/2013, 10:00 am   #14
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

Okay, as mentioned earlier, then your savegame folder is actually
%PUBLIC%\Documents\Telltale Games\The Walking Dead

That means, that everything you tried on the other savegame folder (e.g. exchanging the prefs.prop) wasn't actually noticed by the game, and you should try it again with this folder.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Old 01/05/2013, 06:23 pm   #15
chocolate10113
Junior Member
 
Join Date: Dec 2012
Posts: 10
Default

I think I overrided the save game prefs.prop with the install prefs.prop O.o
Is there anyway to fix that?
chocolate10113 is offline   Reply With Quote
Old 01/05/2013, 11:04 pm   #16
DjNDB  Community Moderator
Community Moderator
 
DjNDB's Avatar
 
Join Date: Jan 2007
Location: Germany
Posts: 4,751
Default

That's not good. Always make backup copies before doing something like that.

You can try the "restore previous version" feature (right click, "properties", "restore previous version") on the prefs.prop in the savegame folder.

You can also check the recycle bin for other prefs.prop versions you might have deleted at some point.
__________________
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.
DjNDB is offline   Reply With Quote
Reply

Bookmarks

Tags
save issues, the walking dead

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FIX: Save Game Problems DarkSoroush PC/Mac Support 60 02/11/2013 05:23 pm


All times are GMT -8. The time now is 05:49 am.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy