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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 12/23/2012, 07:45 am   #1
RenzoTru26
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Default How to delete login info/registry key on Mac

Hello. I have a problem right now where I recently bought BTTF: The Game but on another account (not this one) and I downloaded it as usual but for some reason, BTTF is logged in as this account instead of my new account. The only solution I heard is to delete the login registry key by pressing the Space bar before I loaded it and change the login key to my new account there. It didn't work but I'm guessing that's because I am using a Mac and that solution may only work on the PC version. My big question is, how do you delete the login key or login prefs for BTTF on the Mac?
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Old 12/25/2012, 07:45 pm   #2
RenzoTru26
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Default How to switch Telltale accounts?

I recently downloaded Back to the Future: The Game (all five episodes) for the Mac using another account and then when I tried to access the other episodes, it was still attached to this old account of instead of the new account I used to download them. Is there anyway to switch my accounts or just delete this old account? BTW, yes, I have already sent a message to support@telltalegames.com so that I could just delete this old account but they haven't responded to me yet or as of this post.
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Old 12/26/2012, 03:57 am   #3
DjNDB  Community Moderator
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Default

I merged your threads and moved them to "Shopping or Activation Support".

I was not sure which thread's first post to remove, because they contain different information, so i kept them both.
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Old 12/28/2012, 09:01 pm   #4
RenzoTru26
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Quote:
Originally Posted by DjNDB View Post
I merged your threads and moved them to "Shopping or Activation Support".

I was not sure which thread's first post to remove, because they contain different information, so i kept them both.
Hey thanks man. Sorry for any confusion. it's just that Telltale support hasn't responded in days so I got impatient. Basically I want my game to be attached to my new account not this old one.
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