TWD crash on connecting

[DjNDB]

Sorry i messed up.
I had the link to Process Monitor in there, but somehow lost it while editing the instructions.
It's now there to download.

P.S. I love Wireshark Good information that it crashes before trying to connect to the servers.

[perilomo]

Done and done.

This is the file i got:
File

I understand nothing in this log file XD so yeah.

Also a bit shout out and thanks to you man! Being a volunteer and to know so much as well as willing to help! You are just too awesome! Thanks a ton

[DjNDB]

Thanks for the appreciation.

The download link doesn't work. It doesn't look like the normal ge.tt download links too, so you might have copied the wrong link. After fixing the link, it says "This file is not available, because the upload was interrupted."

Please check if you can download the file yourself.

If not, please try uploading it again.
There's a "copy link" button at the top after the download, to get the correct link.

[perilomo]

Whoops, sorry my bad -.-

I didn't let it upload completely. Hehe, it looked weird to me as well. Now i do see the process bar on the left. Just usually they give a "Download" button only AFTER the file is uploaded XD

Anyhow here is the right link

[DjNDB]

Yeah, I'm gonna need some time analyzing that :-D

The game did crash right before you stopped logging, right?

Have you already tried disabling the Steam Overlay for TWD?
Right click on TWD, click on "Properties" and uncheck "Enable Steam Community In-Game" in the "General" tab.

[perilomo]

I made sure the process was terminated and no more enteries went to that window. And i believe that steam has nothing to do with it. I checked anyway and it still crashes. I think it has something to do with the fact there is an internet connection, though i am not experienced enough to know why.

[DjNDB]

I am still trying to figure out something with the process monitor.

Can you see anything unusual in the Steam log files?

It might also be useful if you did another process monitor log, running the game error free, with the network disabled.
That way i could compare them, instead of trying to compare it with a log from my system.

[perilomo]

Unfortunately i have no idea even where to read them, or how to.

Too bad you are at it all alone =( and it begins to be really late for me now, have work tomorrow morning.

Is there anything i can do? Where i can find the log at least? (I am very new to steam, as i never used it before few month ago)

[DjNDB]

Originally Posted by perilomo

Description: Speakers (Rapoo Wireless Audio)
Date and Size: 7/14/2009 02:06:32, 109568 bytes

Description: Realtek Digital Output (Realtek High Definition Audio)
Date and Size: 8/25/2009 13:28:08, 1990304 bytes

I just had an unusual thought, because it doesn't make much sense, but i've seen strange things before.

Please update your Realtek HDA driver
and unplug all non essential USB devices. That means also means that Rapoo Wireless Audio device with the old drivers.

[perilomo]

This is my only headset. I have no other sound sources. Gonna try it regardless, but it still doesn't explain how the game runs with the same hardware and drivers while without internet.

Gonna do so now.

[DjNDB]

Originally Posted by perilomo

Unfortunately i have no idea even where to read them, or how to.

Too bad you are at it all alone =( and it begins to be really late for me now, have work tomorrow morning.

Is there anything i can do? Where i can find the log at least? (I am very new to steam, as i never used it before few month ago)

Don't worry, I'll be here tomorrow. Have a good night.

For tomorrow:
Did you see my edit about the second process monitor run?

Also there are some *.log files in the Steam folder, and some files in Steam\logs.
I have no experience with them, but I would take a look at them.

Originally Posted by perilomo

This is my only headset. I have no other sound sources. Gonna try it regardless, but it still doesn't explain how the game runs with the same hardware and drivers while without internet.

Gonna do so now.

That's what i meant by it doesn't make sense.
But i know that the game has issues with old Realtek HDA drivers, at least if the sound device is used.
Knowing no fix, it's worth trying to optimize everything.

P.S. I order you to go to bed :-P

[perilomo]

Unplugging and disabling the device did not change anything.
I didn't notice any edit about process monitor. I just have confirmed i have saved the log only after Walking Dead process was terminated.

About logs, here are My logs

However they are only the ones from the "log" folder, i had no other log files anywhere.

[DjNDB]

Thanks. I meant this edit quoted below. But you can do that tomorrow.

Originally Posted by DjNDB

It might also be useful if you did another process monitor log, running the game error free, with the network disabled.
That way i could compare them, instead of trying to compare it with a log from my system.

I found something weird in the process monitor.

c:\ProgramData\VKSaver\vksaver3.dll from the company audiovkontakte.ru is a dll that's loaded into the WalkingDead101.exe that shouldn't be there.


I'll check the logs now.

[perilomo]

Closed VKSaver and still no luck.

Added the log of the game with no net (Where it skipped through the connecting part all together and i just clicked on "Exit game")

Link re-post - Right here

I am gonna sleep now (Almost 3 AM and gotta wake up at 5 XD )

Talk to you from my work place tomorrow, or after i get back from work so we can test more.

[DjNDB]

Alright, sleep well.

I found nothing useful in the steam logs.
There are a lot of failed connections in the connection_log.txt, but not at the time the game crashed and also from much earlier dates. I don't know what that's about, but i don't have such issues in my steam log.

[DjNDB]

I compared your process monitor logs. It's hard to draw conclusions from that, but i could find the time when the game crashed.
It might be random, but one of the last things the game does before it crashes is including C:\Windows\SysWOW64\FWPUCLNT.DLL (FWP/IPSec Usermode API).
It doesn't do that in your unconnected log. Since IPSec is network related, i found that even more suspicious.

I took a look at the files details, and then i noticed that it's older than the one on my Win7 system. Yours is version 6.1.7600.16385, while mine is 6.1.7601.17514. I tried to find out why, and then looking at your dxdiag again i found this:

Originally Posted by perilomo

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

It's easy to miss, but your Windows 7 is not up to date. The latest is 7601.win7sp1_gdr.120830-0333.

All that might not be the reason for the crash, but it's definitely something to look at. Please try installing the latest windows updates and SP1.

[perilomo]

Will get home today after work and will try that out.

Thanks for the assistance, hopefully it'll resolve my issue

Edit:

Forgot it's a fresh install of Windows and i haven't installed windows updates yet -.-

Edit 2:

Could you by any chance point me to the corresponding update name? As i don't wanna update useless crap like Internet Explorer etc on my PC. If not, then at least the row number in the DxDiag file where i can find the version of my system so i can just check later after installing the update.

Thanks in advance

[DjNDB]

I don't know which updates you need, i would do them all to be sure.

It's right there in the beginning:

Originally Posted by perilomo

[CODE]------------------
System Information
------------------
Time of this report: 1/5/2013, 22:40:13
Machine name: JEKKA-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

I also had another idea. It might be worth a try to update your network device drivers.
Before that, please go to the device manager and post the driver version and date of your Realtek Adapters (Wired and Wireless) for reference. You find them by right clicking each Adapter, and selecting "properties", and then opening the "driver" tab.

[perilomo]

Hehe, will have to wait till i get back home later this evening.
Thanks a lot for the help though. I will do it first thing i am home!

[perilomo]

As of my current network adapter drivers :

Ethernet adapter
Wireless adapter

Gonna look for drivers now