TWD crash on connecting

[DjNDB]

Originally Posted by perilomo

As of my current network adapter drivers :

Ethernet adapter
Wireless adapter

Gonna look for drivers now

The drivers are indeed horribly old. Let's hope that's it.

I already looked them up yesterday

Download and install the Auto Installation for Win7.

Realtek Wireless:
http://www.realtek.com/downloads/dow...Downloads=true

Realtek Wired:
http://www.realtek.com.tw/Downloads/...&GetDown=false

[perilomo]

Installed both drivers and it still didn't change anything.

Going for SP1 and update windows.

[perilomo]

Just got SP1 installed. Windows version is just like yours yet issue persists.... Uffff! That starts to annoy me...

[DjNDB]

I am running out of ideas.

Best you can try next is the XP VM, i guess.

I could also take a look at a Wireshark log of a crashed start.

[perilomo]

Thing is, it won't help me if it'll work on a VMWare either XP or W7 ... I am not intending to play the game on a virtual machine.

I wonder what actually causes this crash on my system. Is it related to hardware? Software? I know it's poking in the dark but i am out of ideas as well. I will try XP on a VMWare but it's not a solution - More of a test =( where results lead nowhere any ways.

About Wireshark i can open it in a sec. Will post with a link i guess

[DjNDB]

Yeah, i meant the VM as a test as well. Would be strange if it crashed there as well.

It's probably best if you do the wireshark log during a clean boot, to minimize other network traffic.

Booting clean in Windows Vista / 7:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. If running the game on Steam, re-check the "Steam Client Service"
8. Click on OK
9. Click Restart.
10. After reboot, run the game to see if it works.

After performing the necessary steps, restore your settings by doing the following:

1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer

[perilomo]

I have noticed a very odd thing. Whenever i fresh install Wireshark on my PC it works fine and finds all network interfaces from which i can capture packets. However after i run Walking Dead, for some reason Wireshark no longer recognize any interface it can capture from and i need to re-install the program entirely for it to start working (A reboot to the system doesn't change anything)

[DjNDB]

That's strange indeed.

Did you have Wireshark or WinPcap installed already the first time TWD crashed on this fresh installation?
Does Wireshark also work again if you just reinstall WinPcap? That might narrow the problem down a bit.

[perilomo]

It happens after a reboot (Cannot confirm yet if related to running the game or not. Gonna do this test now after post) and has nothing to do with WinPcap as re-installing it didn't help.
[Link removed]
I started the game at entry 290 till 340+

[perilomo]

Update -

The interfaces vanishing on Wireshark had nothing to do with the game. As soon as i rebooted and started Wireshark it gave me a pop up saying "NPF" driver didn't load and that's what were causing the issue.

[DjNDB]

I see some steam traffic in the data, a lot of UPNP stuff (SSDP) and unknown UDP Traffic.

It DNS resolves www.telltalegames.com just before the end, but doesn't connect. Does that happen before or after the crash?

As a last resort you could try adding www.telltalegames.com to the HOSTS file together with the other entries. Be aware that you won't be able to connect to this site as long as it's in there.

You can also try what happens if you start Steam in Offline mode.

[perilomo]

Niether of these have worked. still gets to same point and crashes.

[DjNDB]

I just had one more crazy idea. Does it also crash if you unplug the cable from your router to the internet?
That could narrow down if it's actually an internet issue, or being in a network in general.

I can see why it's not fixed yet, as hard as it seems to track down. You were really helpful in the process. Since you freshly installed Windows multiple times in between I can only develop theories consistent with that.

Things that did not change as far as i know are:
- Your Windows Version (If you have an XP, that's worth a test in the VM)
- Your Hardware (Well, hard to change, but again the VM might be a good test)
- Your Steam Account (Could be some weird configuration issue in the account of the affected users)
- Your Network Environment (Maybe some device in the network causes the problem)

That's the last things i can think of that could be experimented with.

[perilomo]

If i unplug any connection to internet (It doesn't really matter where, either wan connection from router on or directly between my PC and router - Just the fact there is no internet connection at all)

I have no time to play with VMWare today so i will be forced to give it a shot tomorrow after work (And i'll be home earlier)

Might try it on one of my work PC's as well XD but they are really pieces of junk so i doubt they'll even meet the min requirements any ways. I'll download Windows XP by the night and try it on VMWare tomorrow (Also will try to install my own windows on VMWare)

Thanks for the devotion man

[DjNDB]

Originally Posted by perilomo

If i unplug any connection to internet (It doesn't really matter where, either wan connection from router on or directly between my PC and router - Just the fact there is no internet connection at all)

That was not a complete statement. Does it work or crash under these conditions?

[perilomo]

My mistake =O

Sorry for the lazyness! I have just unplugged my wan connection from the router (Which made my PC be still connected to the router, but having no internet at all) and it still crashed. Which means that something in the interaction of the game with any LAN interface would basically crash the game.

[DjNDB]

Originally Posted by perilomo

Which means that something in the interaction of the game with any LAN interface would basically crash the game.

Good info, that's consistent with us seeing nothing meaningful in Wireshark.
Now the next question would be, if it only happens if the PC is connected to that router, or also with any other hardware.

Do you have any other device you can plug the Ethernet cable in?

There should be no WiFi connection at the same time, so it's best to even turn off the router.

[perilomo]

My only options would be :

1) Turn my own router as a bridge (So it acts as a modem only) and not use a dailer.
2) Bring in a modem that is no router by default
3) Bring in another router and try the same thing.
4) I have ordered a new Ethernet external card yesterday, so it'll be arriving within the next few days. So i will have 2 "Local Area Connection" . Will see if it has anything to do with the interface itself (Even though the fact i use an external USB for wireless already false this statement, but then comes in the fact the game doesn't like extra USB devices - So will try it out with a whole different hardware in the ethernet field)

Unfortunately not today already as it's 1 AM - And work tomorrow morning again so i am very sorry but will have to do the first three steps after work tomorrow and the whole thing will have to wait till then

[DjNDB]

Originally Posted by perilomo

Unfortunately not today already as it's 1 AM - And work tomorrow morning again so i am very sorry but will have to do the first three steps after work tomorrow and the whole thing will have to wait till then

Alright, sleep well.

I like how motivated you are in testing stuff.

I just had another idea for a test.

You can keep your wired network connected, and manually set it to an IP address of a different subnet than the router. That way they are connected, but can not communicate above Layer 2.

Originally Posted by perilomo

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
IPv4 Address. . . . . . . . . . . : 10.0.0.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.138

An example based on your network info from above.
You can manually set it to
IP Address 10.0.1.1 and subnet 255.255.255.0.
in the Network Adapters IPv4 Settings and try if the game crashes.

You won't have any network access with that setting.

That test could show if the crash is caused by the Network Adapter being active and configured at all and/or by some communication that goes on below layer 3.

[perilomo]

Just now have configured IP manually in Ethernet adapter to be at 10.0.1.1 while default gateway was 10.0.0.138 and game started, skipping the "Connecting" part.

Will try tommorow change my LAN IP all together in the router to 10.2.1.1 and see if changes anything. Also will try with a DG on same segment but none existant (aka ip is 10.0.1.1 and DG as 10.0.1 254 but have nothing connected with that ip)