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Old 01/05/2013, 01:59 am   #1
dutchark
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Join Date: Jan 2013
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Default game fails to load. black screen with chirping audio

clicking on support goes straight to the forum?

anyway,

I can't find a solution that matches my problem.

my steam version of walking dead fails to load, all I get is a black screen but I can hear what sounds like birds chirping.

strangely; my monitor light blinks as it does when the computer is not powered on and I can alt tab once, if i go back to the game and alt tab twice, the computer crashes.

windows7 64, ati5850 and up to date with drivers.

any ideas?

Last edited by dutchark; 01/05/2013 at 02:02 am.
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Old 01/05/2013, 02:14 am   #2
DjNDB  Community Moderator
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That sounds like your monitor not liking the resolution the game is running in.
Please put the game in windowed mode by pressing Alt-Enter. You should then be able to adjust the resolution in-game.

Because of the crash though it might also be useful if your post your dxdiag info.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
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Last edited by DjNDB; 01/05/2013 at 02:18 am.
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Old 01/05/2013, 06:06 am   #3
dutchark
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thank you.

alt and enter into window mode worked. I can now see the game.

I increased the very low default resolution and it looks like I can now run it full screen.

my native res is 2560x1440 if it's useful
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