Telltale Games

MrFluffums · 01/05/2013, 05:25 pm

Hello, I am having recent troubles with getting TWD to load episode 2, and I want to do a clean wipe, save files and all. How do I do this? Thanks!

*DjNDB* · 01/05/2013, 11:47 pm

Are you playing on Mac or PC?
Are you running the game in any compatibility mode, if so, which one?

Please try verifying your game cache files.

Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

Then delete the savegame folder.

Normal locations:
Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead

Exceptions:
If you run TWD in compatibility mode for win95 or win98/me it might save to:
%PUBLIC%\Documents\Telltale Games\The Walking Dead

Then start the game again. It should create a new empty savegame folder.

*DjNDB* · 01/05/2013, 11:47 pm

Are you playing on Mac or PC?
Are you running the game in any compatibility mode, if so, which one?

Please try verifying your game cache files.

Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

Then delete the savegame folder.

Normal locations:
Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead
Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/

Exceptions:
If you run TWD in compatibility mode for win95 or win98/me it might save to:
%PUBLIC%\Documents\Telltale Games\The Walking Dead

Then start the game again. It should create a new savegame folder.

Then you can enable steam cloud again.

MrFluffums · 01/06/2013, 04:29 am

I have a mac. Where is the savegame folder?

*DjNDB* · 01/06/2013, 04:31 am

Ah sorry, i added it above.

MrFluffums · 01/06/2013, 04:32 am

And i dont think Im running it in any compatibility mode, how do I be sure?

*DjNDB* · 01/06/2013, 04:32 am

Quote:

Originally Posted by MrFluffums

And i dont think Im running it in any compatibility mode, how do I be sure?

It's a PC thing, so it doesn't concern you.

01/05/2013, 05:25 pm	#1
MrFluffums Junior Member Join Date: Jan 2013 Posts: 3	How to do a clean wipe of TWD on steam? Hello, I am having recent troubles with getting TWD to load episode 2, and I want to do a clean wipe, save files and all. How do I do this? Thanks!

01/05/2013, 11:47 pm	#2
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,847	Are you playing on Mac or PC? Are you running the game in any compatibility mode, if so, which one? Please try verifying your game cache files. Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD"). Then delete the savegame folder. Normal locations: Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead Exceptions: If you run TWD in compatibility mode for win95 or win98/me it might save to: %PUBLIC%\Documents\Telltale Games\The Walking Dead Then start the game again. It should create a new empty savegame folder. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

01/05/2013, 11:47 pm	#3
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,847	Are you playing on Mac or PC? Are you running the game in any compatibility mode, if so, which one? Please try verifying your game cache files. Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD"). Then delete the savegame folder. Normal locations: Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/ Exceptions: If you run TWD in compatibility mode for win95 or win98/me it might save to: %PUBLIC%\Documents\Telltale Games\The Walking Dead Then start the game again. It should create a new savegame folder. Then you can enable steam cloud again. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee. Last edited by DjNDB; 01/06/2013 at 04:30 am.

01/06/2013, 04:31 am	#5
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,847	Ah sorry, i added it above. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

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01/06/2013, 04:29 am	#4
MrFluffums Junior Member Join Date: Jan 2013 Posts: 3	I have a mac. Where is the savegame folder?

01/06/2013, 04:32 am	#6
MrFluffums Junior Member Join Date: Jan 2013 Posts: 3	And i dont think Im running it in any compatibility mode, how do I be sure?

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