Telltale Games

paulberb · 12/01/2012, 04:08 pm

The game won't allow me to toggle the switches located at the #5 console during the train startup sequence. I've rewound to the start of that chapter and the bug persists. Really disappointing that I can't continue the story at this point, and I really don't feel like rewinding any further if I can help it. Any advice?

Cbear · 12/14/2012, 11:40 pm

I am having the same issue, unable to adjust switch five, it is not an active item, only 6&9 are active

paulberb · 12/15/2012, 08:53 am

Yeah, I really wish I could finish this game and see where the story goes. Does anyone know if Telltale still actively fixing bugs?

Mindcraft · 12/18/2012, 02:58 am

Lol, do they even care? Its been almost a MONTH since topic starter pointed at the issue, and they seem to ignore it. I have the same problem with switch 5 and I dont even expect solution, considering the amount of fucks given by support.

Martin666 · 12/20/2012, 09:55 am

This is sad. I opened this http://www.telltalegames.com/forums/...ad.php?t=32590 4 months ago and people still having problems with it.
What kind of support this game gets?

paulberb · 12/27/2012, 08:52 pm

I just emailed support, we'll see if they get back to me at all.

JordyLicht · 12/28/2012, 01:24 am

It seems to differ. I've sent e-mails to Telltale twice and I got a respond both times, but they weren't really helpful. One or two sentences about how they know there is a problem and 'they are working on it'.
Being a naive person, I'm kinda thinking they ARE indeed working on a fix, even though it's pretty much dead silence on the support forum. Except for a few moderators who are actually helping to fix any problems.

paulberb · 01/05/2013, 12:06 pm

It's been over a week since I emailed support and over a month since I created this thread and there has been no response. This is unacceptable to me. I will not be purchasing any more games from Telltale.

paulberb · 01/18/2013, 05:53 pm

I received a response from Telltale after 3 weeks of waiting and was told to rewind 2 checkpoints and replay to the point the game broke, and this would fix it. I spent 40 minutes replaying the game and the fix did not work. This is by far the worst experience I have had when it comes to a buggy game and poor support. Telltale should be ashamed.

paulberb · 02/10/2013, 09:24 am

Got another response telling me to try adjusting the resolution. I can tell the difference between a switch not being usable or simply being off the screen. Will this ever be fixed?

12/01/2012, 04:08 pm	#1
paulberb Junior Member Join Date: Apr 2011 Posts: 6	Can't activate switch #5 during train startup ep.3 The game won't allow me to toggle the switches located at the #5 console during the train startup sequence. I've rewound to the start of that chapter and the bug persists. Really disappointing that I can't continue the story at this point, and I really don't feel like rewinding any further if I can help it. Any advice?

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12/14/2012, 11:40 pm	#2
Cbear Junior Member Join Date: Dec 2012 Posts: 1	I am having the same issue, unable to adjust switch five, it is not an active item, only 6&9 are active

12/15/2012, 08:53 am	#3
paulberb Junior Member Join Date: Apr 2011 Posts: 6	Yeah, I really wish I could finish this game and see where the story goes. Does anyone know if Telltale still actively fixing bugs?

12/18/2012, 02:58 am	#4
Mindcraft Junior Member Join Date: Dec 2012 Posts: 1	Lol, do they even care? Its been almost a MONTH since topic starter pointed at the issue, and they seem to ignore it. I have the same problem with switch 5 and I dont even expect solution, considering the amount of fucks given by support.

12/20/2012, 09:55 am	#5
Martin666 Junior Member Join Date: Aug 2012 Posts: 9	This is sad. I opened this http://www.telltalegames.com/forums/...ad.php?t=32590 4 months ago and people still having problems with it. What kind of support this game gets?

12/27/2012, 08:52 pm	#6
paulberb Junior Member Join Date: Apr 2011 Posts: 6	I just emailed support, we'll see if they get back to me at all.

12/28/2012, 01:24 am	#7
JordyLicht You said member... Join Date: Dec 2010 Location: Amsterdam, The Netherlands Posts: 429	It seems to differ. I've sent e-mails to Telltale twice and I got a respond both times, but they weren't really helpful. One or two sentences about how they know there is a problem and 'they are working on it'. Being a naive person, I'm kinda thinking they ARE indeed working on a fix, even though it's pretty much dead silence on the support forum. Except for a few moderators who are actually helping to fix any problems.

01/05/2013, 12:06 pm	#8
paulberb Junior Member Join Date: Apr 2011 Posts: 6	It's been over a week since I emailed support and over a month since I created this thread and there has been no response. This is unacceptable to me. I will not be purchasing any more games from Telltale.

01/18/2013, 05:53 pm	#9
paulberb Junior Member Join Date: Apr 2011 Posts: 6	I received a response from Telltale after 3 weeks of waiting and was told to rewind 2 checkpoints and replay to the point the game broke, and this would fix it. I spent 40 minutes replaying the game and the fix did not work. This is by far the worst experience I have had when it comes to a buggy game and poor support. Telltale should be ashamed.

02/10/2013, 09:24 am	#10
paulberb Junior Member Join Date: Apr 2011 Posts: 6	Got another response telling me to try adjusting the resolution. I can tell the difference between a switch not being usable or simply being off the screen. Will this ever be fixed?