Telltale Games

naundi · 03/04/2013, 06:49 am

just bought the game, it wont start

*DjNDB* · 03/04/2013, 07:31 am

Do you have the TTG Store, Steam or CD version?
What error message do you get, or what else happens when you start it?

Also, please post your dxdiag info.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

naundi · 03/04/2013, 02:16 pm

the program opens, then I can choose between the different episodes but when I try to click play nothing happens. If I right click on the play button only option is to copy the text.

*DjNDB* · 03/04/2013, 07:16 pm

Please post the other info i requested too (dxdiag info, game version).

03/04/2013, 06:49 am	#1
naundi Junior Member Join Date: Feb 2013 Posts: 2	bttf windows 8 just bought the game, it wont start

03/04/2013, 07:31 am	#2
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,745	Do you have the TTG Store, Steam or CD version? What error message do you get, or what else happens when you start it? Also, please post your dxdiag info. dxdiag Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter. Windows 8: At the start screen, type in "dxdiag" and hit enter Now click on the button that says "save all information". It will prompt you to save a file. Save it where you can find it. Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V. Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

03/04/2013, 07:16 pm	#4
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,745	Please post the other info i requested too (dxdiag info, game version). __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

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03/04/2013, 02:16 pm	#3
naundi Junior Member Join Date: Feb 2013 Posts: 2	the program opens, then I can choose between the different episodes but when I try to click play nothing happens. If I right click on the play button only option is to copy the text.