Telltale Games

ezzetabi · 02/22/2008, 10:52 am

...11th March can we order the the complete animated series and pay only one delivery, sending it with the Hardcover comic when it is ready?

Emily · 02/22/2008, 11:26 am

If you already placed your order for the hardcover, then no, we can't add new merchandise to the order that already exists. But we can cancel the order you already placed and you can place a new one on March 11 that includes the animated series.

To request an order cancellation, just write to support@telltalegames.com and ask (please include your order number).

(And FYI, the hardcover will definitely not be shipping by March 11.)

ezzetabi · 03/16/2008, 07:46 am

It sounds fair, the I ordered pretty soon and the copies are numbered and the run is limited. I risk to miss the hardcover completely...

Emily · 03/16/2008, 03:47 pm

We won't sell more hardcovers than we have, don't worry.

If you want your order canceled so you can place a new one that includes the Animated Series DVD, that's fine. Just send us an email at support@telltalegames.com with your order number and someone will take care of it for you.

02/22/2008, 10:52 am	#1
ezzetabi Senior Member Join Date: Feb 2008 Posts: 154	Hardcover S&MS Highway, if it delays more than... ...11th March can we order the the complete animated series and pay only one delivery, sending it with the Hardcover comic when it is ready?

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02/22/2008, 11:26 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	If you already placed your order for the hardcover, then no, we can't add new merchandise to the order that already exists. But we can cancel the order you already placed and you can place a new one on March 11 that includes the animated series. To request an order cancellation, just write to support@telltalegames.com and ask (please include your order number). (And FYI, the hardcover will definitely not be shipping by March 11.)

03/16/2008, 07:46 am	#3
ezzetabi Senior Member Join Date: Feb 2008 Posts: 154	It sounds fair, the I ordered pretty soon and the copies are numbered and the run is limited. I risk to miss the hardcover completely...

03/16/2008, 03:47 pm	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	We won't sell more hardcovers than we have, don't worry. If you want your order canceled so you can place a new one that includes the Animated Series DVD, that's fine. Just send us an email at support@telltalegames.com with your order number and someone will take care of it for you.