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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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05/01/2008, 06:30 am
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#1 |
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Junior Member
Join Date: May 2008
Posts: 2
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problem when install sam&max season 1
Hi everyone,
I have some problems to install the game sam and max season 1. My hard disk is in 2 parts, one for windows, (c  and one for my games and films...(dWhen I try to install the game, it always run on c: and i only have 1 G free. So the installation stops. I have enough free space on D: but i can't choose the directory folder. Someone to help me ? Excuse my english but i'm french... 
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05/01/2008, 08:49 am
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#2 |
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Telltale Team
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
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Hey Darek,
Which version of the game is this? Did you download it from us or buy it in a store? They have different installers. |
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05/01/2008, 03:16 pm
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#3 |
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Junior Member
Join Date: May 2008
Posts: 2
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It's a french game...
It says saison one 1.0... I can choose D: but the install begins on c:, and when there is no more room, it says extraction: failed writing files... What can I do ? Thanks... |
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05/01/2008, 03:37 pm
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#4 |
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Telltale Team
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
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Unfortunately, that installer works by extracting everything in temporary files on the C: drive and then installs them to the D: drive. Unfortunately, there isn't much that can be done about it other than make some temporary space on the C: drive.
Do you have enough space on your C: drive that you could move some files out, or is it entirely used up by Windows? |
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05/01/2008, 04:25 pm
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#5 |
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Telltale Team
Join Date: Oct 2006
Location: San Rafael, CA
Posts: 383
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The installer needs to extract out content in the Windows temp directory first before placing the files in the correct place.
Besides clearing out your windows drive, you can also reset your temp directories to your D drive: http://blogs.msdn.com/astebner/archi...15/513134.aspx
__________________
Seg Special Projects Producer Telltale Games (Formerly a Content Programmer, 2010-2011) (Formerly the Build & Distribution Engineer, 2007-2010) |
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