Telltale Games

Kroms · 04/30/2008, 02:04 pm

So I played and loved Season One of Sam and Max (it's great!). Yesterday I bought Season Two, and I put the graphics on high. The music and game stuttered, I mean during the opening cutscene.

So I lowered the graphics quality and it ran smoothly enough, except it takes around five seconds to load a room. So my question: do I need more RAM or something? Can I actually update my laptop to the point where I can play Sam and Max smoothly on high graphics?

Thanks.

Urban Nerdo · 04/30/2008, 02:13 pm

.... Or it could be your graphics card, or your processor. S2 is more intensive on the ol' video card and processor then S1 was. As far as I know, you need a:

1.5 GHz Processor
128 MB video card
512 MB of RAM minimum, 1 or 2 GB of RAM recommended, 3 GB is over the top (what I use on my desktop

)

Run DxDiag and see if your PC can meet these requirements.

Kroms · 04/30/2008, 02:44 pm

Hmm, thanks. Let's see:

Processor: 410 @ 1.46 GHz, ~ 1.5GHz
Memory: 1406 RAM

Can't find my graphics card here though. Unless if it's the memory, which is 574 MB.

Hmm...so I need to increase the GHz :P

*Seg* · 04/30/2008, 03:08 pm

For information on your Graphics card:

1) Right-click on the desktop.
2) Click "Properties"
3) Click the "Settings" tab.
4) Click "Advanced"
5) Click "Adapter"

This panel will give you the information you're looking for. The "Adapter Type" being the make and model of your graphics card. Under Adapter Information" you'll see a field called "Memory Size". This is the amount of memory for the graphics card (which is different from RAM).

I would venture to guess that you're running an Integrated graphics card. An integrated graphics card is one that 'borrows' from the system memory. Integrated graphics cards are not the best cards to work with. They cut corners in order to lower costs with the intent for basic Windows graphic needs, not 3D graphics. The memory sharing from RAM is just one of many 'cost saving' measures that result in crazy issues. It doesn't matter what you have on that computer, the graphics card is usually the lowest common denominator.

With a laptop, the best you can do is update the drivers and DirectX. You can't really replace the graphics card on laptops and more RAM still won't clear up any existing problems.

Will · 05/01/2008, 08:48 am

Also, try and turn off as many background programs as possible.

04/30/2008, 02:04 pm	#1
Kroms Knows Pi backwards. Join Date: Jun 2007 Posts: 774	So...do I need more RAM? So I played and loved Season One of Sam and Max (it's great!). Yesterday I bought Season Two, and I put the graphics on high. The music and game stuttered, I mean during the opening cutscene. So I lowered the graphics quality and it ran smoothly enough, except it takes around five seconds to load a room. So my question: do I need more RAM or something? Can I actually update my laptop to the point where I can play Sam and Max smoothly on high graphics? Thanks.

04/30/2008, 03:08 pm	#4
Seg Telltale Team Join Date: Oct 2006 Location: San Rafael, CA Posts: 383	For information on your Graphics card: 1) Right-click on the desktop. 2) Click "Properties" 3) Click the "Settings" tab. 4) Click "Advanced" 5) Click "Adapter" This panel will give you the information you're looking for. The "Adapter Type" being the make and model of your graphics card. Under Adapter Information" you'll see a field called "Memory Size". This is the amount of memory for the graphics card (which is different from RAM). I would venture to guess that you're running an Integrated graphics card. An integrated graphics card is one that 'borrows' from the system memory. Integrated graphics cards are not the best cards to work with. They cut corners in order to lower costs with the intent for basic Windows graphic needs, not 3D graphics. The memory sharing from RAM is just one of many 'cost saving' measures that result in crazy issues. It doesn't matter what you have on that computer, the graphics card is usually the lowest common denominator. With a laptop, the best you can do is update the drivers and DirectX. You can't really replace the graphics card on laptops and more RAM still won't clear up any existing problems. __________________ Seg Special Projects Producer Telltale Games (Formerly a Content Programmer, 2010-2011) (Formerly the Build & Distribution Engineer, 2007-2010)

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04/30/2008, 02:13 pm	#2
Urban Nerdo Oh Crumbs. Join Date: Mar 2008 Posts: 56	.... Or it could be your graphics card, or your processor. S2 is more intensive on the ol' video card and processor then S1 was. As far as I know, you need a: 1.5 GHz Processor 128 MB video card 512 MB of RAM minimum, 1 or 2 GB of RAM recommended, 3 GB is over the top (what I use on my desktop ) Run DxDiag and see if your PC can meet these requirements.

04/30/2008, 02:44 pm	#3
Kroms Knows Pi backwards. Join Date: Jun 2007 Posts: 774	Hmm, thanks. Let's see: Processor: 410 @ 1.46 GHz, ~ 1.5GHz Memory: 1406 RAM Can't find my graphics card here though. Unless if it's the memory, which is 574 MB. Hmm...so I need to increase the GHz :P

05/01/2008, 08:48 am	#5
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	Also, try and turn off as many background programs as possible.