Telltale Games

sa_nick · 08/10/2008, 12:22 am

Trying to pre-order the Strong Bad game and having a bit of a problem in the payment process...

"After you click Submit Order, you'll be taken to PayPal to complete payment. "

The problem is that as soon as I choose paypal instead of credit card the 'submit' button disappears and I can'y continue. I tried tabbing through the page and randomly clicking around where the button should be but there's just nothing there.

Oh, I'm in Australia too, I'm not sure if that's why it's doing it. Do you not accept paypal from international customers? Not too sure what's going on.

**Jake** · 08/10/2008, 08:39 am

Odd. I've asked our web guys to take a look. If you want, you can also send in your problem to support@telltalegames.com , where someone can check it out for you as well.

Emily · 08/10/2008, 08:47 am

Tried it myself and had the same problem. We're looking into it! (Thanks for bringing this to our attention!)

**Jake** · 08/10/2008, 11:07 am

Okay this should be working now! Sorry about that.

08/10/2008, 12:22 am	#1
sa_nick Junior Member Join Date: Aug 2008 Posts: 13	Checkout Paypal Problem Trying to pre-order the Strong Bad game and having a bit of a problem in the payment process... "After you click Submit Order, you'll be taken to PayPal to complete payment. " The problem is that as soon as I choose paypal instead of credit card the 'submit' button disappears and I can'y continue. I tried tabbing through the page and randomly clicking around where the button should be but there's just nothing there. Oh, I'm in Australia too, I'm not sure if that's why it's doing it. Do you not accept paypal from international customers? Not too sure what's going on.

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08/10/2008, 08:39 am	#2
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,843	Odd. I've asked our web guys to take a look. If you want, you can also send in your problem to support@telltalegames.com , where someone can check it out for you as well.

08/10/2008, 08:47 am	#3
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Tried it myself and had the same problem. We're looking into it! (Thanks for bringing this to our attention!)

08/10/2008, 11:07 am	#4
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,843	Okay this should be working now! Sorry about that.