Telltale Games

zimmi88 · 08/28/2008, 04:02 pm

Dear Telltale,

I am experiencing a bug with the My Games section of the site. Here's what happened:

1. I logged on today and went to My Games to check the shipping status of my order.
2. When I went to My Games, I found that my serial numbers were gone (they're all zeros now). Further, I apparently have a gift I can send off that I never ordered, but there's no serial number there (I'm assuming the gift is a bug).

I'm writing here because I'm unsure whether this is a general site bug or an account error. I hope this helps!
-zimmi88

P.S.: Here is some basic specs for troubleshooting:
OS: Vista Home Premium
Browser: Firefox 3.0.1
JS Enabled?: Yep
Flash Enabled?: Yep (9.0 r124)
Java Enabled?: Yep
Silverlight Enabled?: Yep (2.0)
Images On?: Yep
Connection Speed: Cable
Accessed: 08/28/2008 - about 4:50pm PDT (GMT -8:00)

Tjibbbe · 08/28/2008, 04:38 pm

Hmm, I'm getting all zero's too. Looks to me like something went wrong when changing the layout of the games-page.

mikew · 08/28/2008, 05:22 pm

Sorry about that. I accidentally committed some future changes when I wasn't paying attention. Everything should be back to normal now.

08/28/2008, 04:02 pm	#1
zimmi88 Hiya! =) Join Date: Feb 2008 Location: San Diego/Santa Cruz Posts: 34	Bug: "My Games" Is Broken Dear Telltale, I am experiencing a bug with the My Games section of the site. Here's what happened: 1. I logged on today and went to My Games to check the shipping status of my order. 2. When I went to My Games, I found that my serial numbers were gone (they're all zeros now). Further, I apparently have a gift I can send off that I never ordered, but there's no serial number there (I'm assuming the gift is a bug). I'm writing here because I'm unsure whether this is a general site bug or an account error. I hope this helps! -zimmi88 P.S.: Here is some basic specs for troubleshooting: OS: Vista Home Premium Browser: Firefox 3.0.1 JS Enabled?: Yep Flash Enabled?: Yep (9.0 r124) Java Enabled?: Yep Silverlight Enabled?: Yep (2.0) Images On?: Yep Connection Speed: Cable Accessed: 08/28/2008 - about 4:50pm PDT (GMT -8:00)

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08/28/2008, 04:38 pm	#2
Tjibbbe Senior Member Join Date: Apr 2008 Posts: 564	Hmm, I'm getting all zero's too. Looks to me like something went wrong when changing the layout of the games-page.

08/28/2008, 05:22 pm	#3
mikew Internet! Join Date: Oct 2007 Posts: 84	Sorry about that. I accidentally committed some future changes when I wasn't paying attention. Everything should be back to normal now.