Telltale Games

Relvin · 09/12/2008, 02:25 am

Hi,

This is the second copy of the game I have purchased ... I was able to play the free demo fine off the internet.

The first copy I bought from best buy and when I put in the game disc it had no response. Then I browsed MyComputer for the drive and double clicked and it showed nothing. I then stuck in the extras disc and it autostarted and that worked fine, I could also manualy browse that drive. Since it did nothing and the disc seemed empty (the display in my computer shows 0 bytes total size and free space for the game disc) I returned the game to best buy.

This next time, I purchased the game from amazon since best buy had no copies. Unfortunatly, this copy of the game had the exact same problem. At this point I am perplexed. I found nobody with the same problem and this has never happened to me with any other game, movie, cd on my computer. What should I do? I would really like to be able to play this game, this time though I can not return it through amazon ...

*Tester Scott* · 09/12/2008, 09:46 am

This is actually a problem with how the discs were made not working with certain models of dvd/cd roms. If you contact The Adventure Company who are responsible for the retail release they can send you a version of the disc that will work. Until that happens I can give you a copy of the downloadable versions if you would like. Just send in an email to support@telltalegames.com and I can help out.

jazzyrider · 09/12/2008, 10:13 am

I had the same problem when I bought game from BestBuy. Luckily I had a 2nd computer where the drive read the CD fine-- just copy the files (~430mb) to the 1st computer if its networked, or copy it to a USB stick or hard drive.

tabacco · 09/12/2008, 10:29 am

Or, as Scott said, you can get a free replacement from The Adventure Company

Relvin · 09/12/2008, 01:02 pm

ok thanks scott, i'll email you for the downloadable version and contact those guys too.

09/12/2008, 02:25 am	#1
Relvin Junior Member Join Date: Sep 2008 Posts: 2	sam and max season 1 game disc does nothing Hi, This is the second copy of the game I have purchased ... I was able to play the free demo fine off the internet. The first copy I bought from best buy and when I put in the game disc it had no response. Then I browsed MyComputer for the drive and double clicked and it showed nothing. I then stuck in the extras disc and it autostarted and that worked fine, I could also manualy browse that drive. Since it did nothing and the disc seemed empty (the display in my computer shows 0 bytes total size and free space for the game disc) I returned the game to best buy. This next time, I purchased the game from amazon since best buy had no copies. Unfortunatly, this copy of the game had the exact same problem. At this point I am perplexed. I found nobody with the same problem and this has never happened to me with any other game, movie, cd on my computer. What should I do? I would really like to be able to play this game, this time though I can not return it through amazon ...

09/12/2008, 09:46 am	#2
Tester Scott Mayonnaise Afficionado Join Date: Nov 2007 Location: San Rafael, CA Posts: 595	This is actually a problem with how the discs were made not working with certain models of dvd/cd roms. If you contact The Adventure Company who are responsible for the retail release they can send you a version of the disc that will work. Until that happens I can give you a copy of the downloadable versions if you would like. Just send in an email to support@telltalegames.com and I can help out. __________________ "No man can be a pure specialist, without being in a strict sense, an idiot." - George Bernard Shaw "Remember, every time a April Fools joke is played, a point-n-click adventure game concept is killed." -Ron Gilbert

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

09/12/2008, 10:13 am	#3
jazzyrider Junior Member Join Date: Sep 2008 Posts: 2	I had the same problem when I bought game from BestBuy. Luckily I had a 2nd computer where the drive read the CD fine-- just copy the files (~430mb) to the 1st computer if its networked, or copy it to a USB stick or hard drive.

09/12/2008, 10:29 am	#4
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	Or, as Scott said, you can get a free replacement from The Adventure Company

09/12/2008, 01:02 pm	#5
Relvin Junior Member Join Date: Sep 2008 Posts: 2	ok thanks scott, i'll email you for the downloadable version and contact those guys too.